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Accounts payable processes
Ensure integrated accounts payable process execution backed by IBM's strong consulting and implementation expertise
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Application continuity services
Can your business survive without your core custom applications? You may need assistance in the analysis, design and implementation of business process continuity solutions. We can help you determine what applications are vital to your business and design a continuity strategy for them.
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Application support services
IBM application support services offer access to the extensive skills and expertise of IBM professionals for help implementing and running leading middleware, databases and Web applications. We help you design and build the right solution, integrate applications and run them efficiently.
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Automated test facility
Provides analysis, software assets, automation packages and implementation services for designing and deploying a test center resource reservation and provisioning solution that increases utilisation, decreases test cycle times, eliminates manual mistakes and lowers the total cost of ownership.
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Business impact analysis
What would it cost your business to be shut down for 1 hour? 1 day? 1 week? Our team of consultants will help you pinpoint the critical processes and recovery time requirements needed for your business to survive a major disruption.
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Business of IT executive workshop
This workshop is designed to help you align your IT capabilities — processes, people and technology — with overarching business objectives, whether they’re related to revenue growth, productivity, customer satisfaction, marketplace differentiation or competitive advantage.
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BusinessTone®
A managed service to integrate a global supply chain ecosystem of customer, partners, and suppliers, providing 24x7 real-time information visibility and control.
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Call center recovery
If your call center disappears, will your clients disappear as well? These comprehensive services fill the gap should there be a service interruption at your call center. This offering provides an advanced, robust Automatic Call Distribution system to bring your call center back online fast.
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Command and control center solution
An innovative solution that integrates all current and future security systems into a unified view to improve incident response and reduce cost.
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Contingency planning assessment
You face greater potential harm to your company from any single disaster. IBM can perform an independent assessment of your ability to cope with a crisis, such as a flu pandemic, to help you identify gaps and develop action plans to mitigate exposures.
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Continuity options for storage area networks
You have made the investment to deploy a Storage Area Network (SAN) and now it is up to you to address the continuity and recovery requirements that will help protect that investment.
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Converged communications services - IP contact center
Design and deploy an IP-based contact center infrastructure to replace a legacy call center in order to support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue
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Converged communications services - IP telephony
IP telephony services from IBM can help you design, deploy and manage an infrastructure to support today's advanced IP telephones, help you reduce the costs of managing and maintaining separate voice and data networks, and increase the productivity of your employees.
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Converged communications services - real-time collaboration
IBM Converged Communications Services - real-time collaboration provides design and deployment of a real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.
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Converged communications services - unified messaging
IBM Converged Communications Services - unified messaging is designed to help you boost productivity and reduce operational complexity with the design and deployment of a unified messaging solution based on a converged communications platform.
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Custom data protection management
Leverage experienced professionals, world-class technical support and a cost-effective managed service for more consistent, reliable and accountable data protection at your own data center using your own infrastructure.
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Data Center Services
Data center services allows you to redirect your focus on core business objectives.
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Data Center Strategy
Multi-site strategy services in support of the number, location and resiliency of your data centers
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Digital media commerce service
IBM digital media commerce service lets you leverage the powerful digital content management capabilities of IBM WebSphere® Digital Media Enabler as an IBM e-business Hosting™ service.
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Digital Video Surveillance
IBM Digital Video Surveillance provides an integrated video surveillance and security solution that helps organisations view, monitor and digitally record activity while archiving video over an IP network, allowing digital streaming and enabling real-time access.
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Disaster recoverability assessment
Is your IT infrastructure currently recoverable in hours? Minutes? Our consultants can perform an independent assessment of your current IT environment and your backup and recovery procedures to determine if you can truly meet your target data recovery time frames.
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Express managed e-mail security
IBM express managed email security helps protect mid-market businesses from viruses, spam, and other risks inherent to email communications.
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Express managed e-mail security
IBM express managed email security helps protect mid-market businesses from viruses, spam, and other risks inherent to email communications.
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Express managed Web security
IBM express managed Web security helps protect mid-market businesses from spyware, viruses and other Web-based threats.
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Express PCI assessments
IBM Express PCI assessments help mid-market businesses with external network vulnerability scanning as required by the PCI data security standard.
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Geographically Dispersed Parallel Sysplex (GDPS)
This service provides you with the capability to manage the remote copy configuration and storage subsystem(s), automate Parallel Sysplex operational tasks and perform failure recovery from a single point of control.
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Grid and Grow Express Implementation
IBM can quickly build and install a grid infrastructure in your IT environment that allows you to gain immediate performance and utilisation improvements while providing a foundation for future growth.
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High availability assessment
This detailed assessment is designed to analyze the underlying causes of IT system outages, and help identify and mitigate your availability risks.
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High availability planning
Offers practical recommendations for improvements to processes and procedures, which can help you enhance your overall IT availability and resilience.
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High availability process design
A prioritised plan of action that includes cost-effective, engineering-level architectural and design solutions designed to help enhance your IT system availability and overall resilience.
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High Availability Services for AS/400
Availability of your AS/400 is a necessity. IBM Global Services can provide the software and expertise you need to keep your critical operations running continuously.
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High density computing data center readiness assessment
IBM Data Center and Facilities Strategy Services – high density computing data center readiness assessment can analyze a data center facility’s capacity to support high density technology and inform a client’s next steps for ensuring adequate power supply and cooling capabilities.
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IBM Migration Services for System i and LPAR
Migrate to logical partitioning (LPAR) on your IBM System i™ server with IBM's help in reconfiguring, adding to or upgrading your system; consolidating servers, space and applications; testing your applications; and balancing your workload across partitions
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Implementation Services for Linux
IBM can enhance your Linux implementation by helping to speed the process, minimise disruptions and downtime, reduce risk and enable faster realisation of benefits.
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Implementation Services for System i – single sign-on
IBM Implementation Services for System i – single sign-on can enable enterprises to eliminate most sign-on prompts, helping them lighten their administrative and support burden, reduce costs, boost productivity and decrease security risks.
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Implementation Services for System i and LPAR
Plan and install logical partitioning (LPAR) on your IBM System i server with IBM's help in consolidating servers, space and applications; testing your applications; and balancing your workload across partitions.
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Implementation services for system storage N3700
Helps reduce the requirement for sophisticated IT infrastructure and local, resident IT support resources at remote sites, and leverages the advantages of IBM System Storage N3700 systems installed at corporate headquarters
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Information lifecycle management solution
Are your information management environments out of control? Information lifecycle management (ILM) from IBM can help you manage different types of data in accordance with their business value to better control costs and improve efficiency.
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Internet scanner
Internet scanner vulnerability assessment application helps provide the foundation for effective network security for your business.
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IT consolidation
IT consolidation is a logical first step in designing a more rational, efficient and resilient infrastructure.
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IT resource optimisation solution
Optimise your IT environment with a flexible infrastructure that is easier to manage and upgrade and less expensive to run, less complex and more responsive to changing business demands.
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Learning solutions
IBM delivers innovative Learning solutions are designed to accelerate employee time to competency and speed their time to performance - focus on innovation
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Managed technical support
Use IBM as a single point of accountability for managing the hardware and software in your heterogeneous data center
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Migration Services for data – System Storage N series
IBM services specialists trained in storage solutions can help you migrate data to IBM network attached storage systems efficiently and effectively using our highly trained global resources and proven methods and tools.
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Migration Services for System p and LPAR
Benefit from the migration to the IBM AIX® 5L™ operating system on the IBM System p™ virtual server environment or from the reconfiguration or addition of logical partitions (LPARs) to System p servers
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Monitoring services
Today, keeping systems up and running is of paramount importance. IBM monitoring services are designed to do just that, while offering you an insider's view of your performance, including systems and equipment availability, capacity constraints, Web site performance and visitor traffic.
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Network recovery
Today's companies are more dependent on their networks for survival. With all of the functions that need to be managed, there is often less time for network continuity planning and exercising. We offer a portfolio of information recovery programs tailored to your network environment.
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Onsite data protection
Get a leading, pay-as-you-use backup and recovery service that delivers simple, security-rich, cost-effective, 24x7 data protection and is hosted by IBM in disaster recovery centers worldwide.
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Optimised airflow assessment for cabling
Review existing data center cabling and prioritise tactical plans across your data center to help increase system availability and reduce energy-related cooling costs through optimised airflow.
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Performance services
IBM performance services are designed to enhance your Web site responsiveness, availability and reliability, using load balancing, caching and other leading technologies to accelerate and improve Web-based content delivery for the best end-user experience.
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Professional services
IBM professional services can provide you with direct access to IBM's specialised skills and expertise designing and building a reliable, scalable infrastructure and e-business solutions.
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Proventia mail filter
IBM Proventia mail filter monitors the content of your e-mail traffic in order to eliminate spam and block undesirable or illegal content.
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Proventia Network IPS GX3002
With 10 Mbps of throughput, IBM Proventia Network Intrusion Prevention System (IPS) GX3002 delivers comprehensive security, performance and reliability.
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Proventia Network IPS GX4002
Offering 200 Mbps of throughput, IBM Proventia Network Intrusion Prevention System (IPS) GX4002 can deliver comprehensive security for two segments of your network.
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Proventia Network IPS GX4004
The IBM Proventia Network Intrusion Prevention System (IPS) GX4004 protects two segments with 200 Mbps of throughput.
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Proventia Network IPS GX5008
IBM Proventia Network Intrusion Prevention System (IPS) GX5008 can deliver inspected throughput of 400 Mbps and four protected network segments of your network.
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Proventia Network IPS GX5108
Offering 1.2 Gbps of throughput, the IBM Proventia Network Intrusion Prevention System (IPS) GX5108 helps block external threats before they affect your business.
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Proventia Network IPS GX5208
The IBM Proventia Network Intrusion Prevention System (IPS) GX5208 inspects 2 Gbps of throughput across four protected segments.
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RealSecure guard 10/100
RealSecure Guard 10/100, an inline network intrusion prevention system (IPS), designed to actively protect network segments, including mission critical systems by automatically blocking malicious attacks.
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RealSecure Network Gigabit
IBM RealSecure Network Gigabit software is designed to provide network intrusion detection and response capabilities that monitor Gigabit network segments within a centralised operational and management framework.
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RealSecure Server Sensor
IBM RealSecure Server Sensor helps dramatically reduce network security costs while protecting enterprise server environments and reducing down-time.
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Recovery options for IBM technology
What is the recovery time objective for your distributed system environment? Have you taken steps to decrease your recovery window? A full range of IT recovery options are available to you depending on your specific needs and budget.
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Recovery options for multivendor technology
Your environment is complex and multivendor. How would you recover it? How long would it take? We offer comprehensive, flexible information technology recovery programs tailored to your multivendor IT environment, scope of business and availability requirements.
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Recovery plan development
If disaster strikes, can you quickly and cost-effectively bring your IT systems back on line? We can design the best way to cost effectively protect your IT infrastructure.
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Recovery process and procedures design
Do your business operations hinge on the availability of one person's IT skills? Our experts can outline step by step procedures and assign ownership to accomplish successful exercising and recovery.
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Recovery strategy definition
Does your recovery strategy take into account your entire IT infrastructure or just your hardware platforms? Our consultants can guide you in transforming your business protection requirements into a recovery strategy that matches the short- and long-term goals of your business.
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Remote data protection
Take advantage of a highly reliable, distributed data protection strategy that helps ensure business continuity and effective disaster recovery on a pay-as-you-use cost structure.
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Resilient program management
We can help you design, implement and manage a comprehensive, adaptable, and measurable resilience program to facilitate your achieving your business objectives.
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Risk and vulnerability assessment
What risks pose the gravest threat to your business? IBM's risk and vulnerability assessment can recommend cost-effective safeguards to mitigate and prevent risks.
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Scalable modular data center
Construct a quick-to-deploy, cost-effective, high-quality 500 to 1,000 square foot (50 to 100 square meter) data center that can be installed in a working environment in less time than a traditional raised-floor environment
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Service management design
Design a reliable and efficient IT service management framework aligned with your business objectives.
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Service management strategy and planning
This service provides a collaborative, standards-based planning approach, and leverages experienced practitioners and proven practices for better IT service management planning.
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SiteProtector reporting module
SiteProtector reporting module offers graphical management reporting capabilities, empowering IT administrators to credibly convey security status and demonstrate return on investment.
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SiteProtector SecurityFusion module
The SiteProtector SecurityFusion module immediately estimates the network security impact of attacks, automatically alerts users to attacks that are successful, and de-emphasises attacks that failed.
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SiteProtector third party module
The SiteProtector third party module (2003) makes network security management more efficient, requiring fewer resources to detect, prevent and respond to threats.
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Smart Business Desktop Cloud
IBM Smart Business Desktop Cloud, part of IBM end user services, helps you provide anytime, anywhere access to applications, information and resources.
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Smart surveillance solution
The IBM Smart Surveillance Solution is designed to help you integrate data from a variety of monitoring devices and apply advanced analytics to improve security, reduce security overhead, and increase organisational flexibility and business intelligence.
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SOA Integration Services – connectivity and reuse
This service can help you create the reusable connections between people, information and business processes needed to develop a flexible application infrastructure that can respond to business needs quickly and cost-effectively.
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Softek Replicator
Replicate data at the volume level over any distance for disaster recovery or network outages and consolidated backups, without downtime
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Softek TDMF UNIX
Migrate data quickly - locally - without disrupting application availability in IBM AIX, Sun Solaris and HP-UX environments
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Softek TDMF UNIX (IP)
Migrate data quickly - locally or over distance - while supporting continuous application availability on IBM AIX, HP-UX, Sun Solaris and Red Hat Enterprise Linux operating systems
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Softek TDMF Windows (IP)
Migrate data quickly - locally and globally - while supporting continous application and data availability
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Softek TDMF z/OS
Migrate data without disruption - locally or over distance - enabling continuous application availability in multi-vendor environments
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TotalStore solution
The IBM TotalStore Solution is designed to help you provide compelling reasons for consumers to shop at your store. Make each product available when and where your consumers want it. Support a wide range of products, services and new concepts. Deliver a seamless experience.
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Unified Threat Management (UTM) Service
The IBM Unified Threat Management (UTM) Service—part of the IBM Managed Security Services umbrella—provides a comprehensive security solution designed to work ahead of the threat.
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User provisioning services
Create, secure and manage the lifecycle of your user accounts with a comprehensive user provisioning solution.
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Web access management services
Manage and validate user access to devices, applications and systems with a centralized, coordinated and automated access control program.
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X-Force threat analysis service
A security intelligence service that delivers customised information about a wide array of threats that could affect your network security.
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