Contract documents

These contracts are for Malaysia clients only. View other country contracts (US).

IBM Customer Agreement (ICA)

Attachment for IBM Internet Security Systems Products and Services

Agreement for Exchange of Confidential Information

Note:The IBM Agreement for Exchange of Confidential Information provides the terms that apply when one of us discloses confidential information to the other.

Attachment for Support and Maintenance of IBM Security Products

IBM Software Support Handbook

Sales quotation agreement

IBM Managed Security Services Statement of Work

Managed Security Services General Provisions - Services Description

Managed Network Security Services

Services Descriptions

Managed Network Security Services (MNSS)

A consolidated group of managed security offerings restructured to provide greater flexibility and applicability to distinguished network security requirements.

Legacy Managed Security Services

Managed Security Services offerings that are now part of MNSS and are only applicable to existing contracts sold under these terms.

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