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Unified Threat Management (UTM) Service

The IBM Unified Threat Management (UTM) Service—part of the IBM Managed Security Services umbrella—provides a comprehensive security solution designed to work ahead of the threat.

Service detail

Comprehensive threat protection from IBM Managed Security Services

Security threats and weaknesses know no vertical industry boundaries. Software vulnerabilities exist in all systems and attacks don’t discriminate between small and large organisations. IBM Internet Security Systems (ISS) strives to protect organisations from a variety of Internet threats with products and services designed to provide preemptive protection. The IBM Unified Threat Management (UTM) Service—part of the IBM Managed Security Services umbrella—provides a comprehensive security solution designed to work ahead of the threat.

UTM Service provides 24x7x365 monitoring and support for unified threat management appliances from a variety of vendors, along with change management services and security policy design. The proven experience of certified IBM ISS security professionals helps organisations protect assets, improve security posture, and meet regulatory and audit requirements.

Unified Threat Management Service in Action

The UTM Service is separated into two main packages—Protection and Content—which correspond to the protection capabilities available from most UTM appliances. The Protection package supports and manages intrusion prevention systems (IPS) and firewalls designed to block traditional attacks like worms, Trojans and intruders. The Content package provides management and support for Web filtering, anti-spam and anti-virus technology (where available). The Content package helps organisations filter unsolicited e-mail and objectionable Web content, and protects against phishing scams, spyware and viruses. Some of the benefits of UTM Service from IBM ISS include:

  • Multiple service levels and packages designed for organisations of various sizes, with optional add-ons such as live monitoring.
  • Expert management and monitoring of UTM appliances.
  • Automated log storage and archiving processes designed to meet regulatory requirements.
  • Access to early-warning security intelligence from the IBM Virtual Security Operations Center (SOC).
  • 24x7x365 monitoring of multiple network segments.
  • 24x7x365 telephone/e-mail/Web access to certified IBM ISS security professionals.


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