Just because you decide to outsource your hosting operation doesn't mean you have to give up access to vital performance and management data. The last thing you want is to be shut off from business-critical information about the availability, responsiveness and performance of your Web site. With IBM e-business Hosting™ Connection, you can stay on top of hosting performance and link to a variety of self-help services that increase user productivity and improve communication. With Web access to the same systems and tools IBM hosting professionals use, you gain a valuable window into the inner workings of your hosting operation — not weekly or monthly — but anytime you want to.

Helps improve visibility into your IBM hosting environment

Provides accessible, timely information to support sound business strategies

Enables self-service functions to speed information delivery

IBM e-business Hosting Connection is available to all IBM hosting customers, and registration is easy. Simply contact your IBM account representative. In a matter of days, you can gain the visibility and control you're looking for, plus the convenience of a one-stop hosting resource. IBM e-business Hosting Connection links you to critical information about your hosting environment, enabling you to make informed business decisions that move your e-business forward.

• Web portal access and a single point of entry to near real-time and historical data generated by monitoring and reporting services from IBM, Akamai Technologies, Keynote Systems, Fireclick and other leading vendors
• Single sign-on capability, providing universal access to e-business Hosting Connection services via a single user ID and password
• Real-time alert notification when server and Web site monitors detect a problem
• Personalisation features, enabling users to customise the interface to suit individual needs and preferences
• Access to IBM's online help desk and worldwide support resources
• Multi-language support for global users