In an on demand enterprise, human resources can be more efficient. All employees can have effective training delivered to them when they need it, and they can receive immediate service through the lowest-cost channels that meet their needs.

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• Our human resources business transformation outsourcing service areas include HR transformation, HR analytics, HR applications and infrastructure, and HR specialty services.

Having an on demand environment means that multiple vendors are integrated transparently, providing the most cost-effective solution, and all of the online resources an employee needs are available through one consistent interface. Human resources (HR) applications can be added or updated as needed through a flexible, low-cost architecture.

Business transformation outsourcing (BTO) services can make HR on demand happen for you by implementing solutions that unlock business value and helping you develop the attributes of an on demand business:

• Responsive: HR staffing changes fluidly as people are acquired or divested.
• Variable: Technology advances allow HR to become a virtual organisation.
• Focused: HR managers focus on strategy and vision, not transactional processing.
• Resilient: HR strengthens its role in managing risk and opportunity.

Our BTO services comprise a full range of outsourced HR services, including:

HR transformation:

• Business-to-employee (B2E) strategy
• HR process redesign
• Service delivery strategy
• Decision support

• Access to consolidated HR information
• Data warehouse design and implementation
• Performance metrics and benchmarking

• Full HR process delivery
• Transaction processing (benefits, payroll)
• Web-enabled self-service and contact centers
• Vendor aggregation and management
• IBM learning solutions
• Specialty processes (eHR expertise)
• AMS - Systems integration, application development and management, specialised applications
• Infrastructure and hosting

• Separation services
• Expatriate services

The potential benefits of outsourcing your HR functions to our BTO services include savings from utility-like HR costs, more dynamic and responsive systems, and the risk reduction that comes with technical and process improvements. We have partnerships with leading specialised providers and a truly global understanding of HR and its legal requirements, all of which facilitate a smooth transition to an outsourced solution.