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Case study Company name: Wiener Stadtische
| Last updated: 17 May 2005 |
Vienna Insurance Group, the leading Austrian insurance group, significantly reduced costs when it outsourced its data centers and application support to IBM Application Management Services. |
Business need | Vienna Insurance Group needed a more flexible, cost-effective way to manage its increasingly expensive IT environment. |
Key challenges | To support expansion efforts, Wiener Stadtische had shifted from a mainframe environment to a midrange, SAP-based IT environment. In the process, however, the IT budget became untenably high. |
Solution The European insurance giant signed a full-scope outsourcing contract with IBM Global Services to handle all IT, including data centers and full application portfolio support. An IBM-hosted environment was established, located in Milan, Italy and based on IBM's Universal Management Infrastructure. IBM Global Services - Application Management Services is supporting a full application software portfolio, including SAP. IBM also consolidated the company’s midrange servers, incorporating two IBM  pSeries 690 servers, two IBM pSeries 650 servers and approximately 200 Microsoft Windows NT servers. |
Results | Vienna Insurance Group’s enhanced application architecture resulted in IT cost savings expected at 20 percent over seven years. With the flexible, cost-effective solution, the insurer can use its resources more effectively, concentrating on its core business. The outsourced agreement accommodates unpredictable requirements as the company grows. Now managers are able to focus their efforts on one of the company's primary objectives: expanding its operations throughout the Central and Eastern Europe region. |
Benefits Vienna Insurance Group’s enhanced application architecture resulted in IT cost savings expected at 20 percent over seven years. |
Technical details Products and Services Used IBM products and services that were used in this case study. |
Customer testimonial About the Customer The Vienna Insurance Group is the leading Austrian insurance group with approximately 15,000 employees in 14 countries of Central and Eastern Europe. The company has been in business more than 175 years, since 1824. |
Customer information | Austria | | |
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pSeries 690 servers, two IBM 
