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 A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z

 A
Accounts payable processes
Activity compliance monitoring and reporting
Antivirus management
Application continuity services
Application hosting - SAP
Application hosting – Lotus Notes
Application hosting – Oracle
Application hosting – PeopleSoft
Application hosting – PTC Windchill
Application hosting – Siebel
Application Infrastructure Services - Web application server
Application management - Lotus Notes
Application management - Oracle
Application management - SAP
Application management - Siebel
Application management – PeopleSoft
Application management – PTC Windchill
Application security assessment
Application support services
Application upgrade - Oracle
Application upgrade - PeopleSoft
Application upgrade - SAP
Application upgrade - Siebel
Application upgrade – PTC Windchill
Applications management support
Applications service center
Asset recovery solutions

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 B
Business continuity program assessment
Business impact analysis
Business of IT executive workshop
Business Process Services for health insurers
BusinessTone®

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 C
California Senate Bill No. 1386
Centralised Backup and Restore Solution
Continuity options for storage area networks
Converged communications services - IP contact center
Converged communications services - IP telephony
Converged communications services - network convergence
Converged communications services - real-time collaboration
Converged communications services - unified messaging
Converged communications services - video communications - telepresence
Crime Analytics
CRM (Customer Relationship Management) - PeopleSoft
CRM (Customer Relationship Management) - SAP
CRM (Customer Relationship Management) - Siebel

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 D
Data center solutions
Data continuity architecture design
Digital media commerce service
Digital Video Surveillance
Disaster recoverability assessment

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 E
e-business Hosting Connection — your gateway to IBM hosting and support services
Electronic data management
Email management express
Emergency response system
ERP (Enterprise Resource Planning) - Oracle
ERP (Enterprise Resource Planning) - SAP
Express Implementation Services for storage consolidation

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 F
Facilities Cabling Services – fiber transport system
Fastlane methodology
Federal Information Security Management Act (FISMA)compliance solution
Fidelis Security Systems appliances and support
Firewall management

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 G
Gain visibility and control of data to help protect critical information on endpoints from loss and misuse
Geographically Dispersed Parallel Sysplex (GDPS)
Gramm-Leach-Bliley Act compliance solution
Grid and Grow Express Implementation

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 H
Health Insurance Portability and Accountability Act (HIPAA) compliance solution
Healthcare and Life Sciences Grid Medical Archive Solution
High availability assessment
High availability planning
High availability process design
High Availability Services for AS/400
High density computing data center readiness assessment
High density computing Services

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 I
IBM Application Infrastructure Services – portal infrastructure
IBM E-Mail Security Services
IBM Information Lifecycle Management Services – assessment, planning, design and implementation
IBM Migration Services for System i and LPAR
IBM Proventia Network Anomaly Detection System (ADS)
Implementation Services - for iSeries security
Implementation Services - for Tivoli Storage Resource Manager
Implementation Services for GDPS/Global Mirror
Implementation Services for Geographically Dispersed Open Clusters
Implementation Services for iSeries clustering and independent auxiliary storage pools
Implementation Services for Linux
Implementation Services for Linux Distributions
Implementation Services for Linux High Performance Computing Clusters
Implementation Services for Linux Server Consolidation
Implementation Services for Microsoft Internet security and acceleration server 2000
Implementation Services for Network Attached Storage systems
Implementation Services for storage software – Tivoli Storage Manager Extended Edition
Implementation Services for storage software – Tivoli Storage Manager for Advanced Copy Services
Implementation Services for storage software – Tivoli Storage Manager for Databases
Implementation Services for storage software – Tivoli Storage Manager for Mail
Implementation Services for storage software – Tivoli Storage Manager for Storage Area Networks
Implementation Services for System i – single sign-on
Implementation Services for System i and LPAR
Implementation Services for System p - AIX 5L
Implementation Services for System p – Advanced POWER Virtualisation
Implementation Services for System p – HACMP
Implementation Services for System p – hardware installation
Implementation Services for System p and LPAR
Implementation services for system storage copy functions - global mirror
Implementation Services for System x – ServicePac for IBM Director
Implementation Services for System x – ServicePac for VMware
Implementation Services for System z – CustomPac
Information on Demand Infrastructure Services – data management and data warehouse
Information security assessment
Installation Services for WebSphere Application Server - Advanced Edition
Internet scanner
iSRVCE
IT Lifecycle Management and Governance Services – business of IT dashboard
IT Lifecycle Management and Governance Services – service management implementation
IT resources - Lotus Notes
IT resources - Oracle
IT resources - PeopleSoft
IT resources - SAP
IT resources - Siebel
IT resources – PTC Windchill
IT Transformation and Optimisation Consulting Services - infrastructure strategy and planning
IT Transformation and Optimisation Consulting Services - IT optimisation solution framing

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 M
Maintenance Services - on-site problem determination option for selected IBM storage products
Maintenance Services for IBM self-checkout systems
Maintenance Services for non-IBM Storage Products
Maintenance Services for Retail and Point-of-Sale Products
Managed Hosting - Services Anywhere
Managed Hosting for Midsize Companies
Managed intrusion detection and prevention service
Managed Maintenance Solution
Managed Maintenance Solutions (MMS) for Cisco Products
Managed Storage
Managed technical support
Migration Services - consolidates file/print and Web serving workloads for Linux zSeries
Migration services - server consolidation for Microsoft environments
Migration Services for AS/400 - Data Migration
Migration Services for AS/400 System Transition
Migration Services for data – System Storage N series
Migration Services for Microsoft Exchange
Migration services for Microsoft systems management server
Migration Services for Microsoft Windows Servers
Migration Services for open systems attached to TotalStorage disk systems
Migration Services for System p and LPAR
Migration Services for System z data
Migration Services Windows 2000 datacenter customisation
Monitoring and support
Monitoring services
mySAP Business Suite Accelerator

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 N
Network recovery
Networking strategy and optimisation services - network application optimisation
Networking strategy and optimisation services - network infrastructure optimisation
New implementation - Lotus Notes
New implementation - Oracle
New implementation - SAP
New implementation - Siebel
New implementation – PTC Windchill
New module deployment - Oracle
New module deployment - PeopleSoft
New module deployment - SAP
New module deployment - Siebel
New module deployment – PTC Windchill
Novus Enterprise Standardization Program (ESP)
Novus Management Complexity Factor (MCF)
Novus Storage Enterprise Resource Planner (SERP)

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 O
Onsite data protection
Operational Support Services - Advanced Support
Operational Support Services - Alert for zSeries
Operational Support Services - for Wincor Nixdorf ATM cash services manager
Operational Support Services - provides DB2 infrastructure and application enablement
Operational Support Services - Resolve for zSeries
Operational Support Services - SoftwareXcel basic edition for zSeries
Operational Support Services - SoftwareXcel enterprise edition for zSeries
Operational Support Services for 3494 Automated Tape Library and Virtual Tape Server
Operational Support Services for AS/400 Alert
Operational Support Services for AS/400 legacy software
Operational Support Services for eServer pSeries performance management
Operational Support Services for Performance Management eServer iSeries
Operational Support Services on-site technical assistant
Order-to-cash process

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 P
Payment Card Industry (PCI) Assessment
Performance services
PGP Corporation encryption software and support
Physical workplace recovery
Preemptive security
Professional services
Proventia desktop endpoint security
Proventia mail filter
Proventia management SiteProtector
Proventia network enterprise scanner
Proventia network intrusion prevention system
Proventia Network Intrusion Prevention System (IPS) GX6116
Proventia network intrusion prevention system for Crossbeam
Proventia network mail security system
Proventia network multi-function security
Proventia server intrusion prevention system (IPS)
Proventia Web filter

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 R
RealSecure guard 10/100
RealSecure Network Gigabit
RealSecure Server Sensor
Record-to-report processes
Recovery options for IBM technology
Recovery plan development
Reduce costs - Lotus Notes
Reduce costs - Oracle
Reduce costs - PeopleSoft
Reduce costs - SAP
Reduce costs - Siebel
Reduce costs – PTC Windchill
Remote data protection
Remote data protection express
Remote Technical Support Services - Account Advocate
Remote Technical Support Services - software maintenance for AIX operating systems
Remote Technical Support Services - software maintenance for iSeries
Risk and vulnerability assessment

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 S
Sarbanes-Oxley Accelerator
Sarbanes-Oxley Act compliance services
SCADA security best practices
Scalable modular data center
Security for Applications on Demand
Server Optimisation and Integration Services - IBM Implementation Services for Parallel Sysplex
Server Optimisation and Integration Services - server technology assessment for System p Healthcheck
Server Optimisation and Integration Services – server consolidation
Server Optimization and Integration Services - VMware server virtualization
Server Product Services for Linux - IBM Implementation Services for open source
Service management design
Service management strategy and planning
ServicePac for post-warranty maintenance agreement
ServicePac for Remote Technical Support Services
ServicePac for Warranty and Maintenance Options
ServicePac server and storage implementation services from IBM
ServicePacs for Printers - InfoPrint Solutions Company
Site Assessment Services
SiteProtector reporting module
SiteProtector SecurityFusion module
SiteProtector third party module
Smart surveillance solution
SmoothStart Service for Client Access/400
SmoothStart Services for AS/400 CIF Hardware Feature Installation
SmoothStart Services for AS/400 CSU Hardware Installation
SmoothStart Services for AS/400 Integration for Windows NT Server
SOA Infrastructure Consulting Services – infrastructure architecture and design for SOA
SOA Infrastructure Consulting Services – infrastructure strategy and planning for SOA
SOA Integration Services – connectivity and reuse
Softek Logical Data Migration Facility (LDMF)
Softek Replicator
Softek TDMF UNIX
Softek TDMF UNIX (IP)
Softek TDMF Windows (IP)
Softek TDMF z/OS
Software Services - for CustomPac for z/OS
Software Support Services – base software support for Support Line
Solution Support Service for Open POS
Storage and backup services
Strategic cost management
Supply chain strategy
Systems services

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 T
Technology Assessment and Consulting Services - Linux strategy workshop
Technology Assessment and Consulting Services for eServer iSeries performance evaluation
Technology Assessment and Consulting Services for eServer iSeries security evaluation
Thermal analysis for high density computing
Tivoli Services for security
TotalStore solution
Travel and entertainment expense reporting solution

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 U
Unified Threat Management (UTM) Service

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 W
Warranty Services and Maintenance Options
Web infrastructure optimisation and virtualisation

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