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Accounts payable processes
Ensure integrated accounts payable process execution backed by IBM's strong consulting and implementation expertise
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Antivirus management
Have you established a widespread and far reaching approach to protect your company from malicious code? We can provide complete outsourcing of key activities at various points in your infrastructure. This provides a multi-tiered and in-depth approach to help protect against malicious code.
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Application continuity services
Can your business survive without your core custom applications? You may need assistance in the analysis, design and implementation of business process continuity solutions. We can help you determine what applications are vital to your business and design a continuity strategy for them.
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Application Infrastructure Services - Web application server
Learn how we can help install, upgrade or migrate your Web application infrastructure to IBM WebSphere Application Server quickly, cost-effectively and with lower risk to help enture that your Web application infrastructure supports optimised performance and business flexibility.
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Application management - Lotus Notes
We offer the most integrated approach to Lotus Notes® application management services in the industry — backed by IBM's extensive global resources, technical innovation out of IBM Research, and the deep industry knowledge of IBM Business Consulting Services and a global network of partners.
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Application management - Siebel
We offer the most integrated approach to Siebel application management services in the industry -- backed by IBM's extensive global resources, technical innovation out of IBM Research, and the deep industry knowledge of IBM Business Consulting Services and a global network of partners.
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Application management – PeopleSoft
We offer the most integrated approach to PeopleSoft application management services in the industry -- backed by IBM's extensive global resources, technical innovation out of IBM Research, and the deep industry knowledge of IBM Business Consulting Services and a global network of partners.
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Application management – PTC Windchill
We offer the most integrated approach to application management services in the industry -- backed by IBM's extensive global resources, technical innovation out of IBM Research, and the deep industry knowledge of IBM Business Consulting Services and a global network of partners.
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Application support services
IBM application support services offer access to the extensive skills and expertise of IBM professionals for help implementing and running leading middleware, databases and Web applications. We help you design and build the right solution, integrate applications and run them efficiently.
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Application upgrade - SAP
Utilise our 24x7 SAP application expertise. Reduce the need to train your in-house resources on new software.
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Application upgrade - Siebel
It probably makes financial sense to let IBM manage your Siebel upgrade for you. And, based on our experience with other clients, your time to implement may be reduced.
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Applications management support
Our applications management services address the application, database and system requirements of a mission-critical software development - including support and availability monitoring.
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Business impact analysis
What would it cost your business to be shut down for 1 hour? 1 day? 1 week? Our team of consultants will help you pinpoint the critical processes and recovery time requirements needed for your business to survive a major disruption.
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Business of IT executive workshop
This workshop is designed to help you align your IT capabilities — processes, people and technology — with overarching business objectives, whether they’re related to revenue growth, productivity, customer satisfaction, marketplace differentiation or competitive advantage.
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BusinessTone®
A managed service to integrate a global supply chain ecosystem of customer, partners, and suppliers, providing 24x7 real-time information visibility and control.
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Continuity options for storage area networks
You have made the investment to deploy a Storage Area Network (SAN) and now it is up to you to address the continuity and recovery requirements that will help protect that investment.
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Converged communications services - IP contact center
Design and deploy an IP-based contact center infrastructure to replace a legacy call center in order to support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue
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Converged communications services - IP telephony
IP telephony services from IBM can help you design, deploy and manage an infrastructure to support today's advanced IP telephones, help you reduce the costs of managing and maintaining separate voice and data networks, and increase the productivity of your employees.
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Converged communications services - real-time collaboration
IBM Converged Communications Services - real-time collaboration provides design and deployment of a real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.
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Converged communications services - unified messaging
IBM Converged Communications Services - unified messaging is designed to help you boost productivity and reduce operational complexity with the design and deployment of a unified messaging solution based on a converged communications platform.
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Converged communications services - video communications - telepresence
Deliver immediacy of communications for your enterprise with support from IBM for strategy, planning, assessment, architecture and design, implementation, and network upgrades required to implement telepresence, including integration with Internet Protocol(IP)telephony and calendaring applications
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Crime Analytics
Increases in violent crime and murders require law enforcement agencies to tackle crime fighting with new tactics. IBM has the tools to help law enforcement agencies surface leads, enable a better deployed universe of people to do their job, and improve officer safety and reduce crime.
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Digital media commerce service
IBM digital media commerce service lets you leverage the powerful digital content management capabilities of IBM WebSphere® Digital Media Enabler as an IBM e-business Hosting™ service.
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Digital Video Surveillance
IBM Digital Video Surveillance provides an integrated video surveillance and security solution that helps organisations view, monitor and digitally record activity while archiving video over an IP network, allowing digital streaming and enabling real-time access.
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Disaster recoverability assessment
Is your IT infrastructure currently recoverable in hours? Minutes? Our consultants can perform an independent assessment of your current IT environment and your backup and recovery procedures to determine if you can truly meet your target data recovery time frames.
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Electronic data management
By linking data operations, backup and recovery together in an online, disk-based solution, IBM enables you to enhance business continuity and reduce storage costs while delivering day-to-day operational benefits and helping you protect your data.
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Email management express
Providing a broad range of email management service options to help ensure business continuity.
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Facilities Cabling Services – fiber transport system
Help lower the operating cost of your data centre, support the highest level of availability for your IT infrastructure and reduce clogs of unstructured cabling under floor tiles with IBM’s turnkey cabling service
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Fastlane methodology
A proven toolkit and project methodology which helps accelerate implementation of new solutions and reliable system upgrades.
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Firewall management
There is nothing glamorous about firewall management, yet it is one of the keys to maintaining a secure environment. Outtasking of firewall management allows you to avoid the routine problems while ensuring or even enhancing security.
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Geographically Dispersed Parallel Sysplex (GDPS)
This service provides you with the capability to manage the remote copy configuration and storage subsystem(s), automate Parallel Sysplex operational tasks and perform failure recovery from a single point of control.
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Grid and Grow Express Implementation
IBM can quickly build and install a grid infrastructure in your IT environment that allows you to gain immediate performance and utilisation improvements while providing a foundation for future growth.
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High availability assessment
This detailed assessment is designed to analyse the underlying causes of IT system outages, and help identify and mitigate your availability risks.
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High availability planning
Offers practical recommendations for improvements to processes and procedures, which can help you enhance your overall IT availability and resilience.
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High availability process design
A prioritised plan of action that includes cost-effective, engineering-level architectural and design solutions designed to help enhance your IT system availability and overall resilience.
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High Availability Services for AS/400
Availability of your AS/400 is a necessity. IBM Global Services can provide the software and expertise you need to keep your critical operations running continuously.
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High density computing data center readiness assessment
IBM Data Center and Facilities Strategy Services – high density computing data center readiness assessment can analyse a data center facility’s capacity to support high density technology and inform a client’s next steps for ensuring adequate power supply and cooling capabilities.
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High density computing Services
IBM Site and Facilities Services - high density computing data center assessments can analyse a data center facility's capacity to support high density technology and inform a client's next steps for ensuring adequate power supply and cooling capabilities
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IBM Migration Services for System i and LPAR
Migrate to logical partitioning (LPAR) on your IBM System i™ server with IBM's help in reconfiguring, adding to or upgrading your system; consolidating servers, space and applications; testing your applications; and balancing your workload across partitions
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IBM Proventia Network Anomaly Detection System (ADS)
IBM Proventia Network Anomaly Detection System (ADS) is a network behavior analysis system designed to enhance your network intelligence and security by auditing network flow data from existing infrastructure devices.
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Implementation Services for Linux
IBM can enhance your Linux implementation by helping to speed the process, minimise disruptions and downtime, reduce risk and enable faster realisation of benefits.
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Implementation Services for System i – single sign-on
IBM Implementation Services for System i – single sign-on can enable enterprises to eliminate most sign-on prompts, helping them lighten their administrative and support burden, reduce costs, boost productivity and decrease security risks.
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Implementation Services for System i and LPAR
Plan and install logical partitioning (LPAR) on your IBM System i server with IBM's help in consolidating servers, space and applications; testing your applications; and balancing your workload across partitions.
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Internet scanner
Internet scanner vulnerability assessment application helps provide the foundation for effective network security for your business.
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iSRVCE
A core component of our Applications on Demand operational platform.
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IT resources - Oracle
You could spend less time hiring and training in-house by taking advantage of our Oracle application expertise.
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IT resources - SAP
You could spend less time hiring and training in-house by taking advantage of our SAP application expertise.
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Managed Hosting - Services Anywhere
Services Anywhere is designed for companies that want to gain the service advantages of a fully managed hosting operation without relocating to an e-business Hosting Center or other provider facility.
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Managed Storage
Managed Storage Services is the management of customers storage. Enterprises can purchase storage capacity and management services on a subscription fee basis.IBM provides a 48 hour response to storage allocation requests.IBM provides availability/performance monitoring, problem/capacity management.
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Managed technical support
Use IBM as a single point of accountability for managing the hardware and software in your heterogeneous data center
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Migration Services for data – System Storage N series
IBM services specialists trained in storage solutions can help you migrate data to IBM network attached storage systems efficiently and effectively using our highly trained global resources and proven methods and tools.
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Migration Services for System p and LPAR
Benefit from the migration to the IBM AIX® 5L™ operating system on the IBM System p™ virtual server environment or from the reconfiguration or addition of logical partitions (LPARs) to System p servers
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Monitoring and support
IBM provides 24x7x365 monitoring and support of all critical systems through our Applications Management Center.
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Monitoring services
Today, keeping systems up and running is of paramount importance. IBM monitoring services are designed to do just that, while offering you an insider's view of your performance, including systems and equipment availability, capacity constraints, Web site performance and visitor traffic.
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Network recovery
Today's companies are more dependent on their networks for survival. With all of the functions that need to be managed, there is often less time for network continuity planning and exercising. We offer a portfolio of information recovery programs tailored to your network environment.
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New implementation - SAP
Save capital expenditures for hardware and resources by letting IBM manage your new ERP or CRM application.
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New module deployment - Oracle
You can save money by possibly eliminating the need to invest in new hardware and skilled resources to support your Oracle module deployment.
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New module deployment - PeopleSoft
You can save money by eliminating the need to invest in new hardware and skilled resources to support your PeopleSoft module deployment.
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New module deployment - SAP
You can save money by eliminating the need to invest in new hardware and skilled resources to support your SAP module deployment.
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New module deployment - Siebel
You can save money by eliminating the need to invest in new hardware and skilled resources to support your Siebel module deployment.
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Onsite data protection
Get a leading, pay-as-you-use backup and recovery service that delivers simple, security-rich, cost-effective, 24x7 data protection and is hosted by IBM in disaster recovery centers worldwide.
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Performance services
IBM performance services are designed to enhance your Web site responsiveness, availability and reliability, using load balancing, caching and other leading technologies to accelerate and improve Web-based content delivery for the best end-user experience.
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Physical workplace recovery
If a disaster rendered your facility unavailable, where would you recover your business operations? Where would your people go? We can provide alternative facilities to enable your central or distributed workforce to regain access to information and maintain productivity.
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Professional services
IBM professional services can provide you with direct access to IBM's specialised skills and expertise designing and building a reliable, scalable infrastructure and e-business solutions.
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Proventia mail filter
IBM Proventia mail filter monitors the content of your e-mail traffic in order to eliminate spam and block undesirable or illegal content.
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Proventia Web filter
Powerful and accurate, the Proventia Web filter helps improve productivity and enforce Internet usage policies.
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RealSecure guard 10/100
RealSecure Guard 10/100, an inline network intrusion prevention system (IPS), designed to actively protect network segments, including mission critical systems by automatically blocking malicious attacks.
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RealSecure Network Gigabit
IBM RealSecure Network Gigabit software is designed to provide network intrusion detection and response capabilities that monitor Gigabit network segments within a centralised operational and management framework.
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RealSecure Server Sensor
IBM RealSecure Server Sensor helps dramatically reduce network security costs while protecting enterprise server environments and reducing down-time.
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Recovery options for IBM technology
What is the recovery time objective for your distributed system environment? Have you taken steps to decrease your recovery window? A full range of IT recovery options are available to you depending on your specific needs and budget.
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Recovery plan development
If disaster strikes, can you quickly and cost-effectively bring your IT systems back on line? We can design the best way to cost effectively protect your IT infrastructure.
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Reduce costs - Lotus Notes
IBM can host and manage your Lotus Notes® and Domino® enterprise applications for probably less money than you think.
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Reduce costs - Oracle
IBM can host and manage your Oracle enterprise application for probably less money than you think.
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Reduce costs - PeopleSoft
IBM can host and manage your PeopleSoft enterprise application for probably less money than you think.
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Reduce costs - SAP
Our solutions encompass tools and methodologies developed specifically for deploying and supporting SAP.
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Reduce costs - Siebel
IBM can host and manage your Siebel enterprise application for probably less money than you think.
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Reduce costs – PTC Windchill
IBM can host and manage your product data management enterprise application for probably less money than you think.
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Remote data protection
Take advantage of a highly reliable, distributed data protection strategy that helps ensure business continuity and effective disaster recovery on a pay-as-you-use cost structure.
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Remote data protection express
IBM remote data protection express offers mid-market businesses a managed service that helps to automatically back up and protect business critical data.
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Risk and vulnerability assessment
What risks pose the gravest threat to your business? IBM's risk and vulnerability assessment can recommend cost-effective safeguards to mitigate and prevent risks.
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Sarbanes-Oxley Accelerator
IBM's Sarbanes-Oxley Accelerator provides process and control documentation to speed and reduce the cost of compliance initiatives.
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SCADA security best practices
IBM can help ensure you have no disruption of service and provide online security of your SCADA networkds and process management systems.
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Scalable modular data center
Construct a quick-to-deploy, cost-effective, high-quality 500 to 1,000 square foot (50 to 100 square meter) data center that can be installed in a working environment in less time than a traditional raised-floor environment
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Service management design
Design a reliable and efficient IT service management framework aligned with your business objectives.
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Service management strategy and planning
This service provides a collaborative, standards-based planning approach, and leverages experienced practitioners and proven practices for better IT service management planning.
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Site Assessment Services
IBM Site Assessment Services can help you assess your present infrastructure and the utilities that support the site of operation to function in a specific manner.
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SiteProtector reporting module
SiteProtector reporting module offers graphical management reporting capabilities, empowering IT administrators to credibly convey security status and demonstrate return on investment.
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SiteProtector SecurityFusion module
The SiteProtector SecurityFusion module immediately estimates the network security impact of attacks, automatically alerts users to attacks that are successful, and de-emphasises attacks that failed.
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SiteProtector third party module
The SiteProtector third party module (2003) makes network security management more efficient, requiring fewer resources to detect, prevent and respond to threats.
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Smart surveillance solution
The IBM Smart Surveillance Solution is designed to help you integrate data from a variety of monitoring devices and apply advanced analytics to improve security, reduce security overhead, and increase organisational flexibility and business intelligence.
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SmoothStart Service for Client Access/400
Fast, effective software installation and configuration services for PC workstations enable AS/400 terminal emulation and file transfer. Includes basic skills instruction.
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SOA Integration Services – connectivity and reuse
This service can help you create the reusable connections between people, information and business processes needed to develop a flexible application infrastructure that can respond to business needs quickly and cost-effectively.
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Softek Logical Data Migration Facility (LDMF)
Automate data set level migration in mainframe environments for increased efficiency and data availability. Ideal for model conversions, storage upgrades or migrating to higher performing devices.
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Softek Replicator
Replicate data at the volume level over any distance for disaster recovery or network outages and consolidated backups, without downtime
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Softek TDMF UNIX
Migrate data quickly - locally - without disrupting application availability in IBM AIX, Sun Solaris and HP-UX environments
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Softek TDMF UNIX (IP)
Migrate data quickly - locally or over distance - while supporting continuous application availability on IBM AIX, HP-UX, Sun Solaris and Red Hat Enterprise Linux operating systems
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Softek TDMF Windows (IP)
Migrate data quickly - locally and globally - while supporting continous application and data availability
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Softek TDMF z/OS
Migrate data without disruption - locally or over distance - enabling continuous application availability in multi-vendor environments
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Storage and backup services
IBM Managed Hosting - storage and backup services provide managed storage capacity and other cost-effective solutions to help increase your data availability and protect your critical information from accidental loss or destruction, while helping address your rapidly growing storage requirements.
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Supply chain strategy
Supply chain strategy focuses on identifying and quantifying supply chain improvements and assisting clients in transforming their operations, from suppliers to the ultimate customer, to enable real strategic change and competitive advantage.
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Systems services
End-to-end services to activate, build, manage and maintain your key systems.
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Unified Threat Management (UTM) Service
The IBM Unified Threat Management (UTM) Service—part of the IBM Managed Security Services umbrella—provides a comprehensive security solution designed to work ahead of the threat.
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