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• Graduates in any stream (BE/B-Tech eligible only for Tech Processes)
• Excellent Communication skills & Analytical skills
• Freshers can also apply
• Basic Knowledge of Computers preferred ( A+ Certification, DOECC O Level/A Level, MCSC, MSCE, CCNA, GNIIT, CCNA, CISCO preferred in a Tech Process)
• Flexible to work in rotational shifts

Click here to apply

• Graduates in any stream (BE/B-Tech eligible only for Tech Processes)
• Excellent Communication skills & Analytical skills
• Minimum 12 months of Call Center Experience required
• Basic Knowledge of Computers preferred ( A+ Certification, DOECC O Level/A Level, MCSC, MSCE, CCNA, GNIIT, CCNA, CISCO preferred in a Tech Process)
• Flexible to work in rotational shifts

Click here to apply

• Graduates in any stream (BE/B-Tech eligible only for Tech Processes)
• Excellent Communication skills & Analytical skills
• Minimum 24 months of Call Center Experience required
• Basic Knowledge of Computers preferred ( A+ Certification, DOECC O Level/A Level, MCSC, MSCE, CCNA, GNIIT, CCNA, CISCO preferred in a Tech Process)
• Flexible to work in rotational shifts

Click here to apply

• Graduates in any stream
• Excellent Communication skills & Analytical skills
• Freshers can also apply
• Basic Knowledge of Computers preferred
• Flexible to work in rotational shifts

Click here to apply

• Graduates in any stream
• Excellent Communication skills & Analytical skills
• Minimum 12 months of Call Center Experience required
• Basic Knowledge of Computers preferred
• Flexible to work in rotational shifts

Click here to apply

• Graduates in any stream
• Excellent Communication skills & Analytical skills
• Minimum 24 months of Call Center Experience required
• Basic Knowledge of Computers preferred
• Flexible to work in rotational shifts

Click here to apply

• Experience of handling a technical support process
• Technical Courses like MCSE/ MCP / CCNA / Computing Hardware / Soft ware fundamentals
• Customer Orientation and Customer First Belief
• Extremely Good Verbal Communication Skills
• Process Orientation and Structured Thinking
• Experience- 3-4 yrs

Click here to apply

• Manages overall personnel, performance, and discipline in the assigned area;
• Evaluation of operational practices and procedures; Provide direction to staff; ensure resolution of problems; Sets priorities;
• Provide expertise and leadership in assigned functional area; Manage relationship with internal stake-holders and functions;
• Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork;
• Establish work loads and provide support in decision-making;
• Provide advice and assistance to senior management in the planning, implementation, and evaluation / modifications to existing operations, systems, and procedures;
• Responsible for attrition management and arranging for backfills on a timely basis.
• Experience of Voice environment
• Ability to make quick, reliable decisions; Client interaction; Ability to supervise and manage a team of frontline supervisors (TL/DM/Lead etc.);
• Strong Knowledge of management principles and practices; Good Product Knowledge;
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of stake holders;
• Develops comprehensive planning and project management.
• Experience- 4-6 yrs

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• Excellent analytical skills, knowledge & exposure in routers, printer configuration, operating systems, troubleshooting skills for computer desktops, laptops including Internal hardware, DNS, DHCP, servers etc
• Technical experience is a must. 1.5-3yrs. of relevant experience.
• Good communication skills.
• Good facilitation skills and ability to conduct training programs.
• Handling escalations for the team.
• Technical courses like MCSE/MCP/CCNA/Computing Hardware/Software fundamentals

Click here to apply

• Experience of handling a technical support process
• Technical Courses like MCSE/ MCP / CCNA / Computing Hardware / Soft ware fundamentals
• Customer Orientation and Customer First Belief
• Extremely Good Verbal Communication Skills
• Process Orientation and Structured Thinking
• Experience- 2-3 yrs

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• Strengthen Quality management processes to improve Process; Performance Through various Quality Tools;
• Ensure smooth and closed loop implementation of practices for internal & external audits.
• Deep Understanding & have Lead Internal / External Controls & Audits; Proficiency in Minitab, Visio, MS Excel and MS Power point.
• Experience- 2-3 Yrs
• Graduate

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• Strengthen Quality management processes to improve Process Performance through various Quality Tools;
• Ensure smooth and closed loop implementation of practices for internal & external audits
• Yellow belt trained or certified; Deep Understanding & have Lead Internal / External Controls & Audits; Proficiency in Minitab, Visio, MS Excel and MS Power point.
• Experience- 3-4 Yrs
• Graduate

Click here to apply

• Identification and implementation of six sigma projects for process improvements;
• Align the Projects Output with the COE Financial Targets & Client / Customer Satisfaction;
• Strengthen Quality management processes to improve Process Performance through various Quality Tools;
• Should liaison with the Process Heads to Identify Opportunity Areas & Prepare and Implement Improvement Roadmap;
• Ensure smooth and closed loop implementation of practices for internal & external audits;
• Ensuring Quality (Internal & External) Targets are met and green; Be innovative and come with reengineering & transformation opportunities; Conduct Six Sigma Trainings (LEAN, YB, GB, BB)
• Should have mentored minimum 20 GB projects; Deep Understanding & have Lead Internal / External Controls & Audits; Proficiency in Minitab, Visio, MS Excel and MS Power point.
• Experience- 5-6 Years Minimum
• Graduate

Click here to apply

• Identification and implementation of six sigma projects for process improvements;
• Align the Projects Output with the COE Financial Targets & Client / Customer Satisfaction;
• Strengthen Quality management processes to improve Process Performance through various Quality Tools;
• Should liaison with the Process Heads to Identify Opportunity Areas & Prepare and Implement Improvement Roadmap;
• Ensure smooth and closed loop implementation of practices for internal & external audits;
• Ensuring Quality (Internal & External) Targets are met and green; Be innovative and come with reengineering & transformation opportunities; Conduct Six Sigma Trainings (LEAN, YB, GB, BB).
• Should have mentored minimum 20 GB projects;
• Deep Understanding & have Lead Internal / External Controls & Audits; Proficiency in Minitab, Visio, MS Excel and MS Power point.
• Experience- 7-8 Years Minimum
• Graduate

Click here to apply

• Excellent analytical skills, knowledge & exposure in routers, printer configuration Operating sytem trouble shooting for computer desktops and laptops including hardware.
• Knowledge of the following operating systems: Windows98, ME, 2000, XP Home, XP Pro Server 2003
• Advanced knowledge of DHCP, DNS, Win servers.
• Technical experience is a must. 1.5 to 3 years.
• Technical courses like MCSE/MCP/CCNA/Computing Hardware/Software fundamentals
• Should have a experience of working in quality. Should have the ability to give feedback and coaching.
• Well versed with data analysis and reporting.
• Excellent Communication and interpersonal skills.

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• Technical Experience mandate in terms of Operating System, Routers and Printers and troubleshooting skills for computer desktops, laptops including Internal hardware
• Advance Experience to support in MS client technologies
• Should have handled a technical support process
• Analytical, logical reasoning and numerical ability.
• Ability to absorb product knowledge quickly
• Must be self driven and ability to take ownership
• Good verbal communication skills
• Good people management skills

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• Ability to conduct presentations in a positive and interesting way;
• Maintains Data and MIS for all relevant activities.
• A flair for influencing people;
• Expertise in Power Point & MS Excel; Communication and inter-personal skills; Self motivated and Self driven
• Experience- 2-3 Yrs
• Graduate

Click here to apply

• Ability to conduct presentations in a positive and interesting way;
• Maintains Data and MIS for all relevant activities.
• A flair for influencing people;
• Expertise in Power Point & MS Excel;
• Communication and inter-personal skills; Self motivated and Self driven
• Experience- 4-5 Yrs
• Graduate

Click here to apply

• Excellent Coaching and facilitation skills;
• Ability to conduct presentations in a positive and interesting way;
• A flair for influencing people;
• Expertise in Power Point & MS Excel; Communication and inter-personal skills;
• Self motivated and Self driven
• Maintains Data and MIS for all relevant activities;
• Identify and prepare different Training Programs;
• Determining training needs of employees and conducting suitable training programs to enhance their operational efficiency;
• Monitoring the overall functioning of the training processes;
• Identifying improvement areas and implementing adequate measures accordingly;
• Partner with the Operations to assess the requirement for refresher trainings on the operations floor;
• Need to interact with Managers & Team Leads to gather data/decks in F&A;
• Need to act as a PMO for the floor/DPE.
• Experience- 5-6 Yrs
• Graduate

Click here to apply

• Excellent Coaching and facilitation skills;
• Ability to conduct presentations in a positive and interesting way; A flair for influencing people;
• Expertise in Power Point & MS Excel;
• Good Communication and inter-personal skills; Self motivated and Self driven
• Maintains Data and MIS for all relevant activities;
• Identify and prepare different Training Programs;
• Determining training needs of employees and conducting suitable training programs to enhance their operational efficiency;
• Monitoring the overall functioning of the training processes,
• Identifying improvement areas and implementing adequate measures accordingly;
• Partner with the Operations to assess the requirement for refresher trainings on the operations floor;
• Need to interact with Managers & Team Leads to gather data/decks in F&A;
• Need to act as a PMO for the floor/DPE.
• Experience- 7-8 Yrs
• Graduate

Click here to apply

• Responsible for Technical process training.
• Strong communication skills
• Conducting LPNA(Learning and performance needs analysis
• Total experience of 2 to 3 years.
• Good facilitation skills
• Smooth transition and ramp up of NHT
• Train the shop floor agents effectively and professionally to meet the training objectives
• Have the ability to motivate and coach the agents
• Deliver new hire and client specific trainings

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• Internal Business Processes-Meet or Exceed @ Accurately capture the reporting needs of the client and provide timely accurate reports;
• Timely submission of Reports, Quality of reports & any escalations to the process head;
• Drive Creativity/Innovation,
• Process Improvement Initiatives in the process;
• Drive Process compliance and be able to manage Audit requirements;
• Meet or exceed Employee Focus-Effective
• Good presentation and communication skills;
• Ability to manage teams; Good Domain Knowledge;
• People Manager, Team player 
• Experience- 2-3 Yrs
• Graduate

Click here to apply

• Internal Business Processes-Meet or Exceed @ Accurately capture the reporting needs of the client and provide timely accurate reports;
• Timely submission of Reports, Quality of reports & any escalations to the process head;
• Drive Creativity/Innovation,
• Process Improvement Initiatives in the process;
• Drive Process compliance and be able to manage Audit requirements;
• Meet or exceed Employee Focus-Effective
• Good presentation and communication skills;
• Ability to manage teams; Good Domain Knowledge;
• People Manager, Team player 
• Experience- 2-3 Yrs
• Graduate

Click here to apply

• Meet and exceed Customer & Financial Impact:
• External & Internal Interms of Business reporting, Review Deck, Timeline & accuracy;
• Proficient in VBA/SQL ,Report Automation, Data Analysis;
• Internal Business Processes-Meet or Exceed @;
• Accurately capture the reporting needs of the client and provide timely accurate reports;
• Timely submission of Reports, Quality of reports & any escalations to the process head;
• Drive Creativity/Innovation, Process Improvement Initiatives in the process;
• Drive Process compliance and be able to manage Audit requirements;
• Meet or exceed Employee Focus-Effective
• Expert VBA/SQL, Report Automation, Analytics;
• Good presentation and communication skills;
• Ability to manage teams; Good Domain Knowledge;
• People Manager, Team player
• Experience- 5-6 Yrs
• Graduate

Click here to apply

• Meet and exceed Customer & Financial Impact:
• External & Internal Interms of Business reporting, Review Deck, Timeline & accuracy;
• Internal Business Processes-Meet or Exceed @ Accurately capture the reporting needs of the client and provide timely accurate reports;
• Timely submission of Reports, Quality of reports & any escalations to the process head;
• Drive Creativity/Innovation,
• Process Improvement Initiatives in the process;
• Drive Process compliance and be able to manage Audit requirements;
• Meet or exceed Employee Focus-Effective People 
• Expert VBA/SQL, Report Automation, Analytics;
• Proficient in VBA/SQL, Report Automation, Data Analysis;
• Good presentation and communication skills;
• Ability to manage teams;
• Good Domain Knowledge;
• Manager, Team player
• Experience- 7-8 yrs
• Graduate

Click here to apply

• Good communication ability;
• Should have analytical bent of mind;
• Must be good with numbers;
• Excellent computer skills including MS Office, MS Excel and presentation skills;
• Excellent knowledge of Macros, pivot and formulae.                                                                                
• Generate MIS for the group for weekly and monthly review meetings.
• Experience-2-4 yrs
• Graduate

Click here to apply

• Good communication ability;
• Should have analytical bent of mind;
• Must be good with numbers;
• Excellent computer skills including MS Office, MS Excel and presentation skills;
• Excellent knowledge of Macros, pivot and formulae.
• Generate MIS for the group for weekly and monthly review meetings.
• Experience-3-4 yrs
• Graduate

Click here to apply

• Should have analytical bent of mind;
• Must be good with numbers;
• Excellent computer skills including MS Office, MS Excel and presentation skills;
• Excellent knowledge of Macros, pivot and formulae;
• People management skills
• Generate MIS for the group for weekly and monthly review meetings.
• Experience- 5-6 yrs
• Graduate

Click here to apply

• Should have analytical bent of mind;
• Must be good with numbers;
• Excellent computer skills including MS Office, MS Excel and presentation skills;
• Excellent knowledge of Macros, pivot and formulae;
• People management skills                                                                                 
• Generate MIS for the group for weekly and monthly review meetings.
• Experience- 7-8 yrs
• Graduate

Click here to apply

• Learning attitude and project execution in an IT background;
• Planning and project management skills;
• Analytical skills;
• Interpersonal skills
• Experience- 2-3 yrs
• Graduate

Click here to apply

• B.E Civil/Mechanical/Electrical
• Learning attitude and project execution in an IT background
• Planning and project management skills
• Analytical skills
• Interpersonal skills
• Experience- 4-5 yrs

Click here to apply

• B.E Civil/Mechanical/Electrical
• Learning attitude and project execution in an IT background
• Planning and project management skills
• Analytical skills
• Interpersonal skills
• Experience- 5-6 yrs

Click here to apply

• B.E Civil/Mechanical/Electrical
• Learning attitude and project execution in an IT background
• Planning and project management skills
• Analytical skills
• Interpersonal skills
• Experience- 7-8 yrs

Click here to apply

• In-depth understanding of the HR processes and interlinked processes, and the systems and tools available for service delivery;
• knowledge of all statutory regulations;
• In-depth knowledge and experience in executing processes, measurement systems and business control requirements. 
• Ability to lead and guide the efforts of others in understanding and reaching solutions decisions;
• Exercises high degree of analytical ability in the design and development of processes and in review and remediation actions with respect to transactions and reports. 
• Experience- 1-3 yrs
• Graduate

Click here to apply

• In-depth understanding of the HR processes and interlinked processes, and the systems and tools available for service delivery;
• Knowledge of all statutory regulations;
• In-depth knowledge and experience in executing processes, measurement systems and business control requirements. 
• Ability to lead and guide the efforts of others in understanding and reaching solutions decisions;
• Exercises high degree of analytical ability in the design and development of processes and in review and remediation actions with respect to transactions and reports. 
• Experience- 2-4 yrs
• Graduate

Click here to apply

• In-depth understanding of the HR processes and interlinked processes, and the systems and tools available for service delivery.
• Knowledge of all statutory regulations.
• In-depth knowledge and experience in executing processes, measurement systems and business control requirements. 
• Ability to lead and guide the efforts of others in understanding and reaching solutions decisions.
• Exercises high degree of analytical ability in the design and development of processes and in review and remediation actions with respect to transactions and reports. 
• Experience- 4-6 yrs
• Graduate

Click here to apply

• In-depth understanding of the HR processes and interlinked processes, and the systems and tools available for service delivery.
• In-depth knowledge of all statutory regulations.
• In-depth knowledge and experience in executing processes, measurement systems and business control requirements.
• Ability to lead and guide the efforts of others in understanding and reaching solutions decisions.
• Exercises high degree of analytical ability in the design and development of processes and in review and remediation actions with respect to transactions and reports.
• People Management and team handling skills
• Experience- 7-8 yrs
• Graduate

Click here to apply

• Configuring and managing back up schedules for servers
• Knowledge of Microsoft Operating systems. (Windows NT, 2000, 2003 and 2008 server);
• Knowledge of Microsoft product and services (DHCP, DNS, AD);
• Hands on experience on handling Active Directory issues and troubleshooting;
• Exceptional documentation skills on generating process and procedure docs;
• A sound understanding of the technical aspects of one or more of the following areas: a)Messaging b)Services (Web server/DHCP/DNS/AD);
• In depth understanding of IT processes and procedures
• Experience- 2-3 yrs
• Graduate

Click here to apply

• Configuring and managing back up schedules for servers
• Knowledge of Microsoft Operating systems. (Windows NT, 2000, 2003 and 2008 server);
• Knowledge of Microsoft product and services (DHCP, DNS, AD);
• Hands on experience on handling Active Directory issues and troubleshooting;
• Exceptional documentation skills on generating process and procedure docs;
• A sound understanding of the technical aspects of one or more of the following areas: a)Messaging b)Services (Web server/DHCP/DNS/AD);
• In depth understanding of IT processes and procedures
• Experience- 3-4 yrs
• Graduate

Click here to apply

• Knowledge of Microsoft Operating systems. (Windows NT, 2000, 2003 and 2008 server)
• Knowledge of Microsoft product and services (DHCP, DNS, AD)
• Hands on experience on handling Active Directory issues and troubleshooting
• Exceptional documentation skills on generating process and procedure docs.
• Configuring and managing back up schedules for servers
• A sound understanding of the technical aspects of one or more of the following areas: a)Messaging b)Services (Web server/DHCP/DNS/AD)
• In depth understanding of IT processes and procedures
• Experience- 4-5 yrs
• Graduate

Click here to apply

• Knowledge of Microsoft Operating systems. (Windows NT, 2000, 2003 and 2008 server)
• Knowledge of Microsoft product and services (DHCP, DNS, AD)
• Hands on experience on handling Active Directory issues and troubleshooting
• Exceptional documentation skills on generating process and procedure docs.
• Configuring and managing back up schedules for servers
• A sound understanding of the technical aspects of one or more of the following areas: a)Messaging b)Services (Web server/DHCP/DNS/AD)
• In depth understanding of IT processes and procedures
• Experience- 7-8 yrs
• Graduate

Click here to apply

• Ensure all reserves and accruals taken or released;
• Prepare journals and liaise with Accounting to process;
• Prepare journals and liaise with Accounting to process;
• Ensure accurate maintenance of signings backlog;
• Register all new addendums
• Experience- 2-3 yrs
• Graduate

Click here to apply

• GMT (Region) Planner responsibilities and/or Contract Finance Support;
• Budget Process;
• Monthly Assessments and review of Actuals, variance analysis, Roadmap tracking, resource tracking etc.;
• Presenting the Financials of the GMT / Contracts in the Monthly Reviews to various Internal Clients including GMs/Delivery/Solution/Sector Leaders, Finance Leadership etc.;
• Analyze GFE and ILC recoveries and Track transition, balance sheet deferrals Accruals for commissions and bonuses etc.;
• Ensure all reserves and accruals taken or released;
• Prepare journals and liaise with Accounting to process;
• Prepare journals and liaise with Accounting to process;
• Ensure accurate maintenance of signings backlog;
• Register all new addendums;
• Assure contract revenue and costs matching;
• Analyze GFE and ILC recoveries;
• Track transition and balance sheet deferrals;
• Accrue for commissions, bonuses etc; Ensure all reserves and accruals taken or released;
• Prepare journals and liaise with Accounting to process;
• Monitor and assure departmental resources and expenses
• Chartered Accountant with minimum 3 yrs of work exp. Can consider MBA Finance only as a last option if candidate extremely good/extraordinary.
• Good interpersonal and Communication skills;
• Strong Excel skills;
• Ability to work in teams, including off shore teams.
• Experience- 3-4 yrs

Click here to apply

• GMT (Region) Planner responsibilities and/or Contract Finance Support
• Budget Process; Monthly Assessments and review of Actuals, variance analysis, Roadmap tracking, resource tracking etc.
• Presenting the Financials of the GMT / Contracts in the Monthly Reviews to various Internal Clients including GMs/Delivery/Solution/Sector Leaders, Finance Leadership etc.
• Analyze GFE and ILC recoveries and Track transition, balance sheet deferrals Accruals for commissions and bonuses etc.
• Ensure all reserves and accruals taken or released.
• Prepare journals and liaise with Accounting to process.
• Prepare journals and liaise with Accounting to process.
• Ensure accurate maintenance of signings backlog
• Register all new addendums
• Assure contract revenue and costs matching
• Analyze GFE and ILC recoveries
• Track transition and balance sheet deferrals
• Accrue for commissions, bonuses etc.
• Ensure all reserves and accruals taken or released
• Prepare journals and liaise with Accounting to process
• Monitor and assure departmental resources and expenses
• Chartered Accountant with minimum 3 yrs of work exp. Can consider MBA Finance only as a last option if candidate extremely good/extraordinary.
• Good interpersonal and Communication skills.
• Strong Excel skills
• Ability to work in teams, including off shore teams.
• Experience- 5-6 yrs

Click here to apply

• GMT (Region) Planner responsibilities and/or Contract Finance Support
• Budget Process; Monthly Assessments and review of Actuals, variance analysis, Roadmap tracking, resource tracking etc.
• Presenting the Financials of the GMT / Contracts in the Monthly Reviews to various Internal Clients including GMs/Delivery/Solution/Sector Leaders, Finance Leadership etc.
• Analyze GFE and ILC recoveries and Track transition, balance sheet deferrals Accruals for commissions and bonuses etc.
• Ensure all reserves and accruals taken or released.
• Prepare journals and liaise with Accounting to process.
• Prepare journals and liaise with Accounting to process.
• Ensure accurate maintenance of signings backlog
• Register all new addendums
• Assure contract revenue and costs matching
• Analyze GFE and ILC recoveries
• Track transition and balance sheet deferrals
• Accrue for commissions, bonuses etc.
• Ensure all reserves and accruals taken or released
• Prepare journals and liaise with Accounting to process
• Monitor and assure departmental resources and expenses
• Chartered Accountant with minimum 3 yrs of work exp. Can consider MBA Finance only as a last option if candidate extremely good/extraordinary.
• Good interpersonal and Communication skills.
• Strong Excel skills
• Ability to work in teams, including off shore teams.
• Experience- 7-8 Yrs

Business Today names IBM Global Process Services (formerly IBM Daksh) as the top ranked BPO in the ―Best Companies to work for in India