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Executive (GURGAONFL1.1)

Sr. Executive (GURGAONFL1.2)

Lead (GURGAONFL1.3)

Executive (GURGAONFL2.1)

Sr. Executive (GURGAONFL2.2)

Lead (GURGAONFL2.3)

Executive (GURGAONFLF3.1)

Sr. Executive (GURGAONFLF3.2)

Lead (GURGAONFLF3.3)

Executive (GURGAONFL4.1)

Sr. Executive (GURGAONFL4.2)

Lead (GURGAONFL4.3)

Executive (NCRFA 5.1)

Sr. Executive (NCRFA 5.2)

Lead (NCRFA 5.3)

International Travel Voice Process (GURGAON FL5.1)

International Voice Process (NoidaFL5.2)

International Voice Process (GURGAONFL5.2)

Sr. Executive (NCROPS 1.1)

Lead (NCROPS1.2)

AM/DM (NCROPS1.3)

Manager/Sr. Manager (NCROPS1.4)

Operations Team leader Finance & Accounting (GURGOAN OPS 7.1)

Operations Manager Finance & Accounting (GURGOAN OPS 7.2)

Assistant Manager WFM (GURGOAN OPS 4.6)

Sr. Executive (NCRQLT 2.1)

Lead (NCRQLT 2.2)

AM/DM (NCRQLT 2.3)

Manager/Sr. Manager (NCRQLT 2.4)

Quality Manager Six Sigma (GURGOAN QTY 2.1)

Transactional Quality Manager (GURGOAN QTY 2.2)

Quality Manager Black Belt (GURGOAN OPS 2.3)

Sr. Executive (NCRTRG 3.1)

Lead (NCRTRG3.2)

AM/DM (NCRTRG 3.3)

Manager/Sr. Manager (NCRTRG 3.4)

Training Voice & Accent (GURGOANTRG 3.1)

Sr. Executive (NCRWF 4.1)

Lead (NCRWF 4.2)

AM/DM (NCRWF 4.3)

Manager/Sr. Manager (NCRWF 4.4)

Planning Manager(NCRWF 4.5)

Role:

The Planning Manager position is responsible for Capacity Planning, Forecasting, Scheduling and Headcount Management by implementing required systems, procedures and programs that foster Collaborative Capacity Planning to consistently meet the IBM's standards for quality and productivity. Be an ambassador for Centralized WFM function

Responsibilities:

Sr. Executive (NCRMIS 5.1)

Lead (NCRMIS 5.2)

AM/DM (NCRMIS 5.3)

Manager/Sr. Manager (NCRMIS 5.4)

Sr. Executive (NCRRES 6.1)

Lead (NCRRES 6.2)

AM/DM (NCRRES 6.3)

Manager/Sr. Manager (NCRRES 6.4)

Reso Manager real estate (GURGOAN RES 5.1)

Sr. Executive (NCRHR 7.1)

Lead (NCRHR 7.2)

AM/DM (NCRHR 7.3)

Manager/Sr. Manager (NCRHR 7.4)

HR Manager Corporate Communications (GURGOAN HR 1.2)

HR Lead (GURGOAN HR 1.3)

Manager Comp & Benefit (GURGOAN HR 1.4)

HR Assistant Manager (GURGOAN HR 1.5)

Sr. Executive (NCRIT 8.1)

Lead (NCRIT 8.2)

AM/DM (NCRIT 8.3)

Manager/Sr. Manager (NCRIT 8.4)

IT Manager Application Controls & Compliance (GURGOANIT 4.1)

Sr Manager IT Call centre (GURGOAN RES 4.2)

Sr. Executive (NCRFIN 9.1)

Lead (NCRFIN 9.2)

AM/DM (NCRFIN 9.3)

Manager/Sr. Manager (NCRFIN 9.4)

Manager/Sr. Manager (GURGAONTSN 10.4)

Sr.Executive (NCRBD 11.1): No hiring below band 5

Lead (NCRBD 11.2)

AM/DM (NCRBD 11.3)

Manager/Sr. Manager (NCRBD 11.4)

Sr. Executive (NCRSOL12.1) : No hiring below Band 6A

Lead (NCRSOL12.2) : No hiring below Band 6A

AM/DM (NCRSOL12.3)

Manager/Sr. Manager (NCRSOL 12.4)

Sr. Executive (NCRDE13.1) : No hiring below Band 6A

Lead (NCRDE13.2) : No hiring below Band 6A

AM/DM (NCRDE 13.3)

Manager/Sr. Manager (NCRDE13.4)

Sr. Executive (NCRBC14.1) : No Hiring for Band 5 and below

Lead (NCRBC14.2) : No Hiring for Band 5 and below

AM/DM (NCRBC14.3)

Manager/Sr. Manager (NCRBC14.4)

Manager Business control and finance (GURGOAN FIN 6.1)

Business Today names IBM Global Process Services (formerly IBM Daksh) top ranked BPO company 2009


Business Today names IBM Global Process Services (formerly IBM Daksh) as the top ranked BPO in the ―Best Companies to work for in India

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