That's because they know that at Daksh we are committed to excellence and our own continuous improvement. We constantly upgrade our expertise in transaction processing and customer service. The advantages we offer have attracted some of the biggest names in global business as our prestigious clients. Strict observance of client confidentiality prevents us from naming our clients but some of the case studies are listed here.
IBM Daksh has developed extensive experience in delivering outstanding quality, quantity and predictability metrics across a variety of processes covering multiple industry-domains.
Case studies by offering
- Customer Care over e-mail
- Customer Service and Support over voice
- Customer support over e-mail
- Reservations for Travel industry over voice
- Account Activation and customer service over voice
- Technical support over email
- Technical support over voice
- Claim Adjudication
- Accounts Payable
Case studies by Industry
- Retail (E-commerce)
- Travel & Transportation (Airline)
- Retail (Consumer Electronics)
- Financial Services
- Insurance (Health insurance)
- Communications (Telecom operator)
- Manufacturing (Technology)
- Communications (Internet Service Provider)
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IBM Daksh Differentiators
Distinct operational excellence, customer focus and incessant agility are some of the key success factors of IBM Daksh.