Frost & Sullivan awards IBM Global Process Services (formerly IBM Daksh) as the Contact Center Outsourcing Service Provider of the Year 2010. IBM Global Process Services (formerly IBM Daksh) has maintained its title as the Contact Center Outsourcing Service Provider of the year, for the 5th year in a row, a testament to IBM's operational excellence and outstanding performance across Asia Pacific region.

NASSCOM awards IBM Global Process Services (formerly IBM Daksh) for Excellence in Gender Inclusivity (BPO Companies Category), for the 4th year in a row, also awards IBM India for Excellence in Gender Inclusivity (IT Services & Product Companies Category).

IBM ranked #1 on all categories of IDC‘s recent BPO vendor perception study and in all 4 solution areas: HR, F&A, CRM and Procurement

For the 4th year in a row, IBM Global Process Services (formerly IBM Daksh) has been awarded the coveted ―Frost & Sullivan Contact Center Outsourcing Vendor of the Year Award

IBM Global Process Services (formerly IBM Daksh) adjudged the joint runners-up in the NASSCOM Innovation Awards 2009 in the Process Innovation category for its customer analytics service called IBM VOCA

NASSCOM awards IBM Global Process Services (formerly IBM Daksh) for Excellence in Gender Inclusivity, for the 3rd year in a row: BPO Companies

IBM Philippines was selected as a finalist in the 'BPO Employer of the Year' category of the BPAP ICT Awards 2010

Business Today names IBM Global Process Services (formerly IBM Daksh) as the top ranked BPO in the ―Best Companies to work for in India

IBM Global Process Services (formerly IBM Daksh) employee –Madhu Bala Sharma receives the National Award for Empowering Persons with Disability 2009 in the =role model' category. She received the award from Smt. Pratibha Patil, the Honorable President of India.

IBM Global Process Services (formerly IBM Daksh) won in the 'BPO Companies' category for the second consecutive year while IBM India won the award in the 'Most Innovative Program' category, also for the second successive year.

IBM Global Process Services (formerly IBM Daksh) emerged as '#1 Employer of Choice' among large BPO companies with employee strength of more than 10,000 employees. In the same survey, Indian ITeSemployees across the industry named IBM as their 'Dream Company'.

The Microsoft SSA awards aim to recognize organizations for their outstanding leadership in information security (IS). The award is given to CIOs and CISOs who use IS as a means to fue1 business growth.

Frost & Sullivan Awards IBM Global Process Services (formerly IBM Daksh) as the 2008 Contact Center Outsourcing Service Provider of the Year - IBM Global Process Services (formerly IBM Daksh) was recognised as the # 1 Contact Center in Asia Pacific for the third consecutive year

According to Business Today - IBM Global Process Services (formerly IBM Daksh) emerged as India's Most Innovative ITeS company - 2008

Golden Peacock Environment Management Award – 2010

IBM Global Process Services (formerly IBM Daksh) has been selected for a 'Special Commendation' for the Golden Peacock Environment Management Award for the year 2010 by the Golden Peacock Awards Jury under the chairmanship of Justice P.N. Bhagwati, former Chief Justice and Member of the UN Human Rights Commission.

The commendation was presented at a special ceremony on July 30th during the Valedictory Session of the Global Summit for Sustainability at the National Liberal Club, Whitehall Palace in London.  It recognises the progress made by IBM Global Process Services (formerly IBM Daksh) to promote sustainable development in the ITES sector in India.

The Golden Peacock Awards was instituted in 1991 and is bestowed annually on companies which demonstrate a commitment to excellence in particular spheres through the adoption of best in class practices.