Operations and Supply Chain Optimization

Optimize your critical operations and implement the best possible operating model and supply chain strategy, including network and inventory optimization.


Business leaders understand the importance of high performing, highly efficient and responsive supply chains in meeting market demands, creating efficiency and profit margins, and driving sustainable competitive advantage. From managing suppliers and procurement processes through the planning, manufacturing and inventory functions, business leaders are acutely focused on making their operations more responsive and efficient. This includes improving responsiveness to customers, reducing energy and other resource use, optimizing core processes, applying technology to automate processes, reducing cycle time/complexity, increasing return on capital employed and integrating functional business processes. In addition, new imperatives, including emerging markets, sustainability, and heightened risks, require that leaders and companies are prepared to drive change smartly, act decisively and remain flexible enough to adjust course as necessary.

Operations and Supply Chain services focus on identifying and quantifying supply chain improvements and assisting clients in transforming their operations, from suppliers to the customer, to drive competitive advantage.

IBM has one of the broadest portfolios of alliances with leading and emerging supply chain vendors, making our practice the single source for leading and comprehensive operations and supply chain management solutions.

IBM offers distinctive advisory and process design services for critical supply chain operations, including both supply and demand side processes. Our services include:

Business challenges

Business leaders today are addressing many challenges and opportunities in today's growingly complex supply chain environments, including:


Our operations and supply chain management consultants help clients achieve new and sustainable business value by formulating supply chain strategies, managing change and setting direction for new transformations and operational models. Working collaboratively with clients, we provide solutions to many of the most difficult operation and supply chain challenges. We provide expert analysis, business planning, vision development, project planning, business case creation, and ultimately link strategy to execution in ways that build continuous improvement and success.

The IBM operations and supply chain consulting practice is part of IBM Global Business Services®, one of the world's leading management consulting practices. With experienced operations and supply chain professionals deployed worldwide and working across all major sectors, IBM has business expertise across more than a dozen industries. Our consultants have built a long track record of client engagement success. Together with our proven assets, methodology, partnerships and research capabilities, we act as trusted business and strategy advisors to our clients worldwide.

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  • Arindam Dey

    Arindam Dey,
    Business Development Rep

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  • David Lubowe

    Dave Lubowe

    Partner & VP, Global Operations & Supply Chain

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