Solution support services

Simplify support with single-source, integrated services for IBM and third-party hardware and software solutions that were purchased through IBM

Keeping your business healthy means being able to diagnose and prescribe quicklyKeeping your business healthy means being able to diagnose and prescribe quickly

Overview

Are you looking for comprehensive support services for your IT solution so you can diagnose and fix problems more quickly? Would you like to simplify your support services so you only need to call one vendor to help you resolve issues? Would you also like to reduce support costs and free up funding for other IT investments?

IBM Solution Support Services can help you establish a single point of contact and accountability for virtually all of your support needs, since it integrates support for all of the individual products within a solution. It supports infrastructure solutions purchased through IBM, which can comprise IBM and non-IBM hardware and software components. IBM Solution Support Services can also help:

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Integrated Managed Services

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An integrated approach to service management across your IT infrastructure

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