Your IT environment is critical to your operations, so when there is a problem — whether the source is hardware or software — your IT administrators need quality help, fast. Support Line services from IBM can help you avoid the vendor finger-pointing by providing a single, comprehensive resource to solving common issues with operating systems, popular productivity applications software, virtualisation software and System x servers and TotalStorage devices. These remotely delivered services feature the world-class support capabilities of IBM and the varied expertise of our global network of support professionals.
Support Line services are segmented to allow you to better control costs by only purchasing the support you need most. Segments include: