Service and Asset Management

IBM IT service and asset management services offer solutions that address IT service management, service desk and asset management capabilities, including the development of dashboards for business and IT monitoring.

Highlights

Service detail

Service details

IBM can help your organisation simplify control of your IT environment with portal based dashboards and standardise processes of advanced IT service management capabilities. We understand that your organisation needs an efficiently managed IT infrastructure to meet expectations of performance and availability. In fact, we can help you create a robust IT infrastructure that can not only meet your existing requirements but also continuing demands for new IT functionalities. Our ITIL management can provide you with the oversight required to align IT and business perfectly. Our service management approach will help you improve control over configuration, change and resource management processes.

IBM’s Information Technology Lifecycle Management (ITIL management) and Governance Services is specially designed to provide IT Service Management, Service Desk Management and Asset Management capabilities. Our comprehensive set of infrastructure asset management services and information lifecycle management services include development of customised dashboards for your business and IT monitoring.

IBM’s leading edge tools, methodologies and highly skilled technical consultants can speed up implementation processes and reduce business risks to ensure that your business critical processes remain unaffected.

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