Order-to-cash process

Optimise your order-to-cash cycle with our integrated management processes

Service detail

Service details

IBM Order-to-Cash (O2C) enables Global 1000 corporations to measurably improve and manage their O2C cycle from start to finish. We lead our clients to success from any starting point, whether they require a full solution or start with a subset of processes, business units or locations.

Our emphasis on your process is the cornerstone of our approach. Our services and solutions integrate and manage the processes that you face, including order management, credit management, billing, collections management, dispute/deduction management, cash applications and financial reporting and analysis. IBM's O2C client value creation methodology optimises performance across your people, process and technology. This results in a scalable, sustainable O2C infrastructure and significant improvement in operating costs and working capital.

By taking control of these customer-facing functions, IBM O2C ensures integrated process execution that is steered by a closed-loop management process backed by strong consulting and implementation expertise.

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