Multi-vendor Support Services

IBM has an established reputation as a leading supplier of hardware products, software and applications to the IT marketplace, backed by a service organisation which is a world leader in providing first class, mission critical technical support.

In responding to the demands of Customers for single-source, flexible, end-to-end service, IBM has developed and subsequently become recognised as a leading supplier of Multi-vendor IT services.

Driven by unique business requirements clients select the most appropriate combination of hardware and software platforms and applications. Supporting such a complex environment could entail managing multiple service contracts and retaining a high level of in-house technical expertise which adds to costs and complexity. However IBM can assist clients by directly supporting selected non-IBM brands and in working with strategic service partners on others. In all cases IBM makes support less complex by providing a single point of contact and ownership to our clients.

Reasons to use IBM



Service detail

Service details

Benefits experienced by IBM clients

For further information contact your local IBM Maintenance and Technical Support representative

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