Managed technical support

Use IBM as a single point of accountability for managing the hardware and software in your heterogeneous data center

IBM Managed Support Services - managed technical support provides support for both the hardware and software components throughout your IT environment, with a single focal point and a single contract for all your technical support needs.

Highlights

Highlights

Service detail

Service details

This service provides a single point of accountability, so you don't have to spend your time coordinating IT support services. And a single focal point may help to hasten recovery from, and potentially prevent, the occurrence of outages. Providing support for multivendor hardware and software components under a simplified contract structure, we can help you meet service level expectations and can act as a trusted support partner to your IT organisation.

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Integrated Managed Services

An integrated approach to service management across your IT infrastructure