Integrated Managed Services

An integrated approach to service management across your IT infrastructure.

Where our clients get Freedom from investing in IT infrastructure management


Integrated Managed Services: Helping Manage A Smarter Planet

The IT managed services market in India is witnessing rapid growth. As a result, organizations are transforming their business models to stay focused on core competence and outsource non-core activities including technology needs to specialists. As a leading global provider of managed services in India, IBM has been leveraging its depth and breadth of software and service assets to deliver unmatched value to various customers. We have helped augment the 'managed services' market in India across diverse sectors and industries viz. telco, manufacturing, banking etc.

By choosing IBM's ' Integrated Managed Services' which combine access to high-quality, expert support and best-of-breed IBM Tivoli management tools with a minimum investment, organizations can improve service to their customers, managed business risk better and reduce operational cost.

Dynamic Infrastructure

The IBM Advantage

IBM is one of the global leaders in the Integrated Managed Services domain. IBM is able to deliver world class solutions which are secure and efficient by leveraging its huge portfolio of software and hardware assets. Furthermore, these software and hardware solutions have been developed keeping in mind multivendor environments and therefore minimize the cost of operations at client's end considerably.

IBM is also the perfect choice for businesses looking for integrated managed services and securing its IT infrastructure. We possess the world's largest proprietary security knowledge base, focused on security excellence (IBM ISS X-Force).

We employ rigorous, consistent, world class methodology, processes and management expertise to deliver customised solutions as per the need of a client. For Indian businesses we ensure quality and affordability through Service Level Agreements.

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IBM acquires SoftLayer

IBM expands cloud portfolio with acquisition of leading cloud computing infrastructure provider


Disaster Recovery Options


In today’s “always-on” global business environment, organization leaders need near-instantaneous failover and failback of their critical business applications to guard against “disasters” of all shapes and sizes.


Reduce SAP complexity


SAP business applications are critical to many organizations throughout India. But as SAP technology proliferates and is customized throughout the enterprise, complexity increases.

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Insights from IBM featuring Gartner Research

IBM Managed Services

Reduce costs, improve service levels and manage risk