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Our global network of delivery centers enables us to deliver consistent process improvement no matter where the work is performed. Whether your business ecosystem is global, regional or local, we have the right tools, experience and assets to align our process delivery to your unique needs while leveraging our global capability for innovation.

IBM has been a part of the Indian BPO industry for more than 10 years. Today IBM partners with some of the largest corporations in India to transform their business processes and become more efficient. What differentiates IBM is our commitment to service quality and customer success. With Brand IBM comes the impeccable trust that places us way above others. We have, over the past years of delivering services, understood the nuances of the vernacular delivery and have delivered highest quality of service.



Our delivery center employees are stewards of your brand and the IBM brand.

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Methodology: EPIC

Our analytics-driven methodology for innovating and continuously improving your business processes.


Integrated Delivery

Our global presence allows us to offer the right mix of on-shore, near-shore and off-shore delivery resources and capabilities.

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We use IBM analytics to understand how processes can be optimized to deliver more precise business outcomes.

We’re here to help

Easy ways to get the answers you need.


Client collaboration is at the core of our BPO relationships

See examples of the interactions and touch-points between GPS delivery center employees and our clients.