End user services

Help end users become more productive and collaborate from any place at any time.
The access they need to work and the freedom you need to
focus on your business goals

Overview

IBM's End User Services delivers a comprehensive solution to our clients' distributed computing needs, from management of their devices, software and data, through to enabling the collaboration and mobility of their end users and the delivery of direct returns to the business via workplace optimization services.

Our end user services allow IT professionals to focus on larger goals of the organization and therefore drive upwards the productivity index.

  • Support and optimisation for the overall end user environment
  • Create systems and solutions to provide employees with access to the applications and information that they need
  • Improve end user productivity and satisfaction levels

Services Offered

  • Asset recovery Solutions
  • End User Support Services
  • Integrated Managed Services
  • Platform Integration and Deployment Services
  • Smart Desktop Cloud
  • Software Platform Management Services
  • TotalStore Solution
  • Workplace Optimisation Consulting Services

The IBM Advantage

Indian businesses are today competing with the best in the world. While many leading organizations across the globe have been around for some time, new businesses on the block often find it tough to compete due to productivity issues and inability to focus completely on core business objectives.

IBM is a world leader in providing efficient end user services and currently manages close to 4,000,000 end user devices across the globe. Our depth and breadth of resources and assets allow us to deliver unmatched and unbeatable end user experience which ultimately drives productivity.

What we offer

End user support services

Simplify support, improve productivity, and cut costs with the right support solution - with capabilities from innovative self-service to traditional one-on-one assistance.

Integrated Managed Services

An integrated approach to service management across your IT infrastructure.

Mobile Enterprise Services

Reduce management costs and complexity, and achieve rapid ROI with services that help you plan, enable, support and scale anytime, anywhere access to enterprise content from converged mobile devices

Platform integration and deployment services

Accelerate planning, deployment, recovery and upgrades of end user devices with our consistent, worldwide processes for managing procurement, assembly and deployment.

Smart Desktop Cloud

Enable security-rich, virtual access to applications, information and resources

Software platform management services

Reduce costs and risks and increase uptime with our consistent, worldwide processes for designing, building, distributing and maintaining your end user software platform.

TotalStore solution

Give consumers compelling reasons to shop at your store

Workplace optimisation consulting services

Maximise end users' access to information, applications and processes, with an infrastructure built on our technical knowledge and consistent processes available worldwide.

Workplace optimization consulting services

Maximise end users' access to information, applications and processes, with an infrastructure built on our technical knowledge and consistent processes available worldwide.

Contact us

Easy ways to get the answers you need.

  • Call Us +1800 425 3333(Toll free)
    (Above Toll Free Line applies for calls within India ONLY from MTNL/BSNL Lines)
    Or call +91 80 26788990
    Mon-Fri, 9:00 a.m. - 6:00 p.m. IST

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