There are more ways to communicate than ever before. And as those methods continue to proliferate, so does the need to integrate all of the communications technologies - whether voice, data or video -- so you can improve productivity, facilitate collaboration, reduce costs and increase operational flexibility.
IBM Converged Communications Services provides a portfolio of consulting, integration, deployment and management services to build integrated communications and networking environments that can help you:
Let IBM demonstrate how a converged communications strategy can help you keep your business connected. Learn more and watch a video (US).
The IBM Advantage:
IBM's deep expertise gained from large-scale converged communications network and solutions deployments -- including our own very large scale deployment -- our ability to create end-to-end infrastructure and software solutions, and proven global delivery method and IBM Reference Architecture help you to achieve converged communications solutions that meet your immediate and long-term business objectives and establishes a platform for future growth. IBM's vast experience in deploying converged communications networks and solutions can help you save time, reduce implementation costs and lower the total cost of ownership.
What we offer
Design and deploy an IP-based contact center infrastructure to replace a legacy call center and support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue.
IP telephony services from IBM can help you design, deploy and manage an infrastructure to support today's advanced IP telephones, help you reduce the costs of managing and maintaining separate voice and data networks, and increase the productivity of your employees.
Take advantage of expert planning, design, deployment and management services for an effective converged communications network.
Design and deploy real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.
Boost productivity and reduce operational complexity and costs with the design and deployment of a unified messaging solution.
Deliver immediacy of communications for your enterprise with support from IBM for strategy, planning, assessment, architecture and design, implementation, and network upgrades required to implement telepresence, including integration with Internet Protocol(IP)telephony and calendaring applications