By combining voice, data and video networks, a converged network provides the foundation for Internet Protocol (IP) telephony, unified messaging, IP-based call center operations and real-time collaboration. These capabilities can save you money, improve employee productivity, streamline business processes and enhance your competitive advantage by enabling a differentiating customer experience.
The IBM Converged Communications Services – Network Convergence Services helps perform ROI analysis for future converged communications solutions, assess the readiness of your current IP network for converged communications solutions and where needed, help organizations design, deploy and manage converged communications ready network.
IBM Converged Communications Services - Network Convergence can help you take advantage of innovative technologies by providing:
The IBM Advantage
IBM has significant experience in designing and deploying large-scale converged networks. Our global reach and ability to provide end-to-end infrastructure and software solutions can offer you peace of mind by helping to ensure that your critical investments in a converged network meet objectives and provide a positive return on investment.