The health insurance industry is changing as consumers demand more choices and flexibility from their insurers. Health insurers are addressing concerns by developing more interactive healthcare plans and proactively providing healthcare information. As insurers look to improve their competitive positioning, many are turning to an experienced provider such as IBM to manage their front- and back-office business processes so they can focus on adding business value.
IBM Business Process Services for health insurers provides targeted outsourcing capabilities for health insurance providers. IBM can help insurers save time and expense by managing the business processes behind member enrollment, member services, provider management and claims management. We can help insurers improve process efficiency by leveraging our tools, technologies and processes. Our proven methodologies for business process transition can help quickly improve the scalability and resiliency of your business processes.