Today’s business environment rewards those who can act faster and more efficiently, making the most of today’s most important asset—information. Many organisations face major challenges in their efforts to become smarter.
Whether you need to streamline your processes across procurement, manufacturing, service, sales, finance, or HR, an enterprise resource planning (ERP) solution from IBM can help transform your business. IBM Global Business Services can help you to manage your ERP initiatives on a global basis with extensive business process knowledge, offering integrated, innovative strategy, change, and business advisory solutions in four key areas.
IBM GBS is a Gold Partner with SAP. Being a Gold Partner with SAP means we are a SAP preferred solution provider.
IBM provides SAP consulting services (from advisory and process consulting through to implementation to support and hosting), industry expertise, unparalleled geographic reach, accelerators and methodologies to ensure leading companies get superior value from their investments.
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We offer our clients a comprehensive suite of SAP services catering for their business, functional and technical needs throughout the entire system life cycle, from strategic direction and business case development to operational support and continuous improvement. Details of the following selected offerings are provided below:
- SAP Advisory Services
- SAP System Implementation
- SAP Benefits Realisation
- SAP Upgrades
- SAP Advisory Services
Through our position as a world leader in industry consulting and our global relationship with SAP, IBM is uniquely positioned to assist your business in the development of aligned business and IT strategies. Within this context we can help you ensure you are best positioned to take advantage of new and upcoming development in SAP's product set to drive competitive advantage for your organisation.
IBM invests heavily in thought leadership research and can provide your management team with significant insight on current and upcoming trends relevant to your specific industry. We can bring this expertise to you as well as our perspective on related technological developments. Through our involvement in the leading/bleeding edge project involving SAP around the world we are best positioned to advise on the best approach for the adoption of new SAP technologies and functionality.
- SAP System Implementation
IBM teams with our clients in the design and implement of SAP as an enabler for business transformation, leveraging the functionality in the SAP product set in the most appropriate and cost effective manner to support current and future business needs. We can help in whatever phase of the implementation project you require our assistance.
World-class mainstream solutions such as SAP are often considered beyond the reach of mid-size companies, because of their complexity and cost. The benefits such solutions deliver are well understood - streamlined processes, integrated information, improved customer service, reduced costs and online/Internet channel transactions. These apply as much to the mid-size company as to global, multinational organisations.
IBM has partnered with SAP to offer SAP Business All-in-One packaged solutions that incorporate best practice processes, and deliver them to mid-size companies as proven packaged industry templates. These packaged solutions contains the full functionality and deliver the same benefits as their mainstream parents, but are designed for rapid and low cost implementation, requiring minimal support from business and technical specialists. These solutions have the power to transform the ambitious mid-market company into one that can compete on the world stage.
IBM offers SAP Business All-in-One industry templates for a wide range of industries - Fabrications & Assembly, Wholesale & Distribution, Food & Beverage, Life Sciences, Retail, etc. These Solutions are flexible and scalable.
- SAP Upgrades
As a SAP user, you need to keep your business competitive with new functionality and avoid the costs and risks associated with outdated and unsupported versions of business-critical software. The upgrade project can be complex, depending on the specific source and target release, with several functional and technical variables to be considered and managed.
IBM SAP practice has developed comprehensive processes to help your organisation undertake the required upfront assessment and or the upgrade itself, with predictable timescales and cost.
Our SAP specialists can undertake an upgrade impact assessment, using generic procedures and assessment tools, which assist in the planning stages and ensure all factors are properly considered. You receive a detailed assessment of the timeline, effort, challenges and risks involved, as well as a detailed report detailing how these will be managed during the upgrade project.
Leveraging IBM technical and functional expertise within the upgrade team structure, helps de-risk the upgrade process. IBM SAP upgrade specialists work alongside your staff, transferring knowledge and experience, which quickly raises the skill levels within your organisation and makes you more self-sufficient after the upgrade has been completed.
IBM Global Business Services has an award-winning strategic alliance with Oracle. Our deep partnership enables us to provide our clients with Oracle, PeopleSoft, Siebel and JD Edwards business solutions combined with our industry expertise that deliver measurable and sustainable business benefits while reducing uncertainty. Packaged applications or customized ones, onsite or offsite, project-based or business process service-based, IBM Global Business Services is focused on development, delivery and R&D featuring innovative, world-class expertise and solutions at substantial cost savings for our clients.
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Because applications need to be tightly integrated with existing systems, companies typically require technical expertise to implement and maintain them. In today's economy, few organizations can spare the resources to optimize applications based on their individual environment. More and more enterprises, large and small, are choosing to entrust the implementation of their Oracle solutions to IBM Global Business Services.
The IBM Oracle Consulting Practice, part of IBM Global Business Services, is the largest and most skilled Oracle practice in the world. It is made of more than 2,500 consultants dedicated to and 5,000 consultants skilled in installing Oracle, PeopleSoft and JD Edwards solutions. The practice also has 1,700 dedicated Siebel consultants and a complementary CRM practice of 4,000 skilled consultants. An Oracle Certified Advantage Partner since 1986, IBM Global Business Services has a track record of more than 650 Oracle and 2200 PeopleSoft/JD Edwards, and 2,500 Siebel engagements.
IBM and Microsoft have been working together for more than 15 years, helping our clients achieve their business objectives through innovative solutions. IBM Global Business Services provides comprehensive consulting, implementation, systems integration and application management services for Microsoft business solutions and technology. IBM’s deep industry, domain and technology expertise combined with our unparalleled understanding of Microsoft technologies provide best-in-class business solutions to help clients achieve their business objectives.
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Our services help clients make the most of their Microsoft investments:
- Microsoft Dynamics AX Services
Maximize your Return on Investment from Microsoft Dynamics AX. IBM provides consulting and implementation services for Microsoft Dynamics AX, a comprehensive ERP solution for midsize and larger organizations that empowers people to work effectively, manage change, and compete globally.
- Microsoft Technology Consulting Services
Simplify, streamline and optimize your Microsoft environment. IBM’s consulting and system integration services combined with Microsoft product and technology expertise enable clients to meet their unique business needs.
- Microsoft Dynamics CRM Services
Improve customer lifetime value with Microsoft Dynamics CRM. IBM provides consulting and implementation services for Microsoft Dynamics CRM solution, a fully integrated CRM system, which gives organizations the capability to easily create and maintain a clear view of their customers from first contact through purchase and post-sales.
- Microsoft Application Management Services
Improve quality and save cost through smarter sourcing. IBM provides Application Management Services (AMS) for Microsoft applications and technologies such as Dynamics AX, Dynamics CRM, SharePoint and BizTalk.