A competitive market requires that communications service providers continually focus on offering new premium voice- and video-based services that customers demand. Meeting this demand is essential for increased revenues and high customer retention. To maintain a market edge and offer innovative services that can attract new customers and significantly enhance your competitive position, you need smarter network infrastructures. And you also need a solution to help ensure consistent, high service quality for greater customer satisfaction.
Communications Service Provider Network Infrastructure Services helps you design, build and implement a carrier-grade, next-generation IP network infrastructure and the solutions that can deliver premium video, voice and data services for improved competitiveness, enhanced customer satisfaction and increased revenue. We can also implement an advanced service monitoring infrastructure solution to help identify operational inefficiencies and improve service quality. With our strong track record in systems integration and our ecosystem of leading technology vendors, we can provide a fully integrated and open architecture-based solution.
Backed by nearly a decade of experience implementing next generation network infrastructure solutions, we have developed a service provider reference architecture framework that helps significantly minimize deployment risks. IBM applies a systems approach from the application to network infrastructure to the end user. Our teams of local specialists supported by global experts combine to form an experienced implementation team with extensive expertise in delivering complex multivendor integration projects. And with our industry-leading technology partners, we can deliver a virtually unmatched portfolio of solutions.
What we offer (US)
Communications service provider network infrastructure services for IP next generation network (NGN)
Deliver more cost-effective multiplay services with data-aware IP networks
Decrease churn and increase revenue with IP video solutions
Improve customer retention and revenue with a rich set of voice services
Communications service provider network infrastructure services for service assurance monitoring infrastructure
Increase customer loyalty with a service quality monitoring solution