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How are CEOs and senior public sector leaders responding to today's connected era?

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Peter J. Korsten, Global Leader for IBM Institute for Business talks about the IBM CEO C –Suite studies

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2012 IBM CEO Study major themes

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• Employees. Empowering employees through values
• Customers. Engaging customers as individuals
• Partnering. Amplifying innovation with partnerships

Overview

For some time, businesses have been refining and optimizing their networks of suppliers and partners. But something just as meaningful has been happening – the sudden convergence of the digital, social and mobile spheres – connecting customers, employees and partners in new ways to organizations and to each other.

In speaking face-to-face with 1,709 CEOs, general managers and senior public sector leaders around the globe, leaders confirmed that our new connected era is changing how people engage. How are CEOs responding to the complexity of increasingly interconnected organizations, markets, societies and governments? Our key findings center on:

• Employees. Empowering employees through values
• Customers. Engaging customers as individuals
• Partnering. Amplifying innovation with partnerships

Empowering employees through values

CEOs see greater organizational openness ahead. But as rules are refined and collaboration explodes, how will they avoid chaos, protect the business and deliver results?

Engaging customers as individuals

CEOs are searching for customer insight. But even if they discover it, are their organizations equipped to respond with relevance and speed?

Amplifying innovation with partnerships

With nearly 70 percent of CEOs aiming to partner extensively, what will make this a differentiating strategy?

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iibv@us.ibm.com

Industry perspectives

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  IBM CEO Study implications by industry

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Infographics: See it in pictures

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  How will CEOs change their use of social media?

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How to find more about the IBM CEO Study

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Watch CEO Study event replays

• New intelligence video channel: View videos and participate in v-panels about the IBM CEO Study
• Event replay: The World Wide Open: Embracing the connected economy. Watch this May 24, 2012 CEO Study v-panel led by IBM VP Business Transformation Leader Kristen Pederson and featuring Bryan Kramer, CEO + President of PureMatter, Melissa Schilling, professor of strategic management, NYU Stern School of Business, and Dorie Clark, author, strategy consultant, and brand/marketing expert.
• Event replay: Dynamics of disruptive innovation. Watch this May 23, 2012 CEO Study v-panel led by IBM CEO Study Program Director Anthony Marshall and featuring Rita J. King, EVP of Business Development, Science House, Navi Radjou, Co-author of "Jugaad Innovation" and Fellow at Judge Business School, University of Cambridge, and Joshua Gans, Professor of Strategic Management at the Rotman School of Management, University of Toronto.

Find our CEO Study experts on LinkedIn

• Peter Korsten - VP and Global Leader, IBM Institute for Business Value
• Anthony Marshall - Global CEO Study Director, IBM Institute for Business Value
• Saul Berman - VP and Global Strategy Partner, IBM Global Services
• Linda Ban - Global CIO Study Director, IBM Institute for Business Value
• Grace Chopard - VP, Global Strategy and Transformation, IBM Global Business Services
• Steven Davidson - Partner, Global Strategy and Transformation, IBM Global Business Services

IBM CEO Study: Command & Control Meets Collaboration

• Read the press release - CEOs are embarking on a new era of leadership as they embrace a more connected culture

Contact us

iibv@us.ibm.com