Maintenance Services - on-site problem determination option for selected IBM storage products
Access to dedicated technicians can improve product availability and improve efficiency. Let our experts help simplify the management of on-site problem determination/problem source identification.
An on-site premium service option, this offering enhances your call handling process, reducing the impact on availability and the need for additional resources.
Highlights
Priority call handling process, 24 hours a day, 7 days a week
Trained service technician dispatched to your location
Access to IBM Remote Support Center and top gun experts if needed
Same day, 24x7x2 or 4-hour support is a prerequisite
We provide a priority call handling process and support for a comprehensive solution that helps optimise your IBM hardware investments.
