Guaranteed service level agreements and a $50,000 money-back warranty ensuring 100% accountable, reliable protection*

Expert and economical protection of your information assets with potential to cost a fraction of in-house security operations

Designed to provide preemptive protection from Internet threats before damage can occur, due to IBM Internet Security Systems (ISS)' X-Force security research and development team

Automatic patching of vulnerable systems with our Virtual Patch protection

Real-time service-level data, proactive updates of security content and intelligence via the ISS Managed Security Services customer portal

Comprehensive and customisable reports, including executive and technical reporting options

A component of our Protection on Demand-enabled services platform

Designed to seamlessly integrate with other ISS Managed Security Services to enhance service functionality

Managed Protection Services represent ISS' most comprehensive managed security solution, including:

• Managed Protection Services for Networks: 24/7/365 protection and expert management, monitoring and escalation for enterprise networks spanning firewall, intrusion prevention, antivirus, antispam, content security and VPN capabilities found in our Proventia suite of protection solutions.
• Managed Protection Services for Servers: Real-time, 24/7/365 protection and live, expert management, monitoring and escalation for critical server devices across a variety of platforms and operating systems.
• Managed Protection Services for Desktops Real-time, 24/7/365 protection and expert management for desktop environments using our desktop firewall, intrusion prevention, antivirus compliance, virus prevention system (VPS) and buffer overflow exploit prevention technologies

*Money-back payment (for Managed Protection Services - Premium Level only): If IBM Internet Security Systems fails to meet the Security Incidents Prevention Guarantee the customer's account shall be paid US$50,000 for each instance this guarantee has not been met. Please see IBM Internet Security Systems Service Level Agreements for more details.