Component business modeling: Financial services firms prepare for an on demand world
The tech revolution of the 1990s forever altered the competitive landscape for financial services companies. Today's interconnected firms face a business environment that challenges them on multiple levels.
Energise your supply chain network: New competitive advantage from existing investments
This survey identifies current practices, captures significant trends and establishes operational performance benchmarks in five key areas of supply chain management (SCM): new product development, supply chain planning, customer order management, procurement and logistics.
Credit cards: Conduits for value creation in Chinese retail banking
With domestic and foreign competitors encroaching and both private and governmental shareholders seeking additional capital, China's mid-tier banks are struggling to improve their financial standing and fund future growth. The credit card business seems to offer a plausible answer.
Cashing in on retail payments: What the future holds for financial institutions
Research at the IBM Institute for Business Value sheds light on how firms can best position themselves to increase retail payments revenues - today and in the future - with an analysis of key trends in the challenging retail payments landscape.
Trust and knowledge sharing: A critical combination
Data from a two-part survey of 138 people in three companies were analysed to discern how trust affects knowledge sharing and how individuals evaluate the trustworthiness of others when seeking knowledge.
The race for leadership has become more difficult for companies in all industries. Not only has the competition become tougher, but the very rules of the race are changing. Can companies achieve sustainable advantage in this environment?
Closing the performance gap: Back to basics for the U.S. banking industry
Banking institutions across America show a striking dichotomy in terms of stock performance. Those that remain at the top of the charts display strategies and attributes that consistently garner shareholder value. These leaders share three distinct characteristics.
Companies in the financial services industry are seeking to determine 'what customers will pay for.' IBM's research and experience in this industry has produced a 'three-wave' model showing how various e-business dynamics are evolving.
Companies are placing procurement systems on the web to cut costs and to avoid order errors
E-procurement systems have substantially reduced requisition costs and increased internal efficiencies. But the true benefits result from incorporating procurement into a supply chain strategy and building stronger linkages to suppliers and electronic marketplaces.
Electronic billing: capitalise on your corporate strengths
Electronic bill presentation and payment (EBPP) has reached a point where companies no longer ask whether they should take strategic advantage of this billing process. They are asking, 'How?'
Over 200 vendors have developed business-to-business epayment solutions that offer different ways to make Internet-based transactions more reliable, secure and efficient.
