Financial markets: Case Study

IBM Business Consulting Services helped Credit Suisse, a major Swiss bank, launch an innovative e-auctions procurement process to improve responsiveness to internal customers and reduce sourcing costs.

IBM Business Consulting Services helped RITEK Corporation, a global manufacturer, transform its business processes to enable managers to access realtime business data, resulting in improved speed and quality of decision making as well as reduced operational costs.

IBM Business Consulting Services helped Bank of America's card services division identify US$40 million of simplification and cost savings projects over two years using a component-based business model methodology.

Kasseler Bank, a cooperative bank in Germany, reduced operating expenses and handled more customers with fewer agents when it selected IBM Business Consulting Services to implement the architecture for its new, 24x7 automated voice response system.

IBM Business Consulting Service enabled Allgemeines Rechenzentrum (ARZ), a European technology services company, to provide its clients with state-of-the-art securities transaction processing.

IBM Business Consulting Services enabled The Bank Austria Group (BA), a major European banking group, to implement improved securities transaction processing.

Charles Schwab worked with IBM to implement leading-edge grid technology to improve its communications processing time by 90 percent.

IBM Business Consulting Services worked with Kookmin Bank to help it provide a single, enterprisewide view of its customers as well as better, more efficient service.

Application Management Services, Integrated Technology Services and Business Consulting Services combined forces, using IBM Digital Media and IBM eServer technology, to provide an industry-leading customer communication solution for GDL, improving the customer's environment and image.

IBM Business Consulting Services improved the reporting capabilities of Zurcher Kantonalbank, a major European financial institution, with an updated, comprehensive financial solution.

Working with IBM Business Consulting Services, Clariden Bank updated its core banking system to increase customer satisfaction and improve profitability.

Working with IBM Business Consulting Services, Union Investment streamlined all their investment management processes while reducing operating costs.

CheckFree Corporation differentiates itself from competitors in the online billing and payment industry by delivering e-billing and electronic payment capabilities via a single system.

U.K.-based cahoot used a low-cost, outsourced technology model supported by IBM e-business on demand to offer a variety of e-banking services to a growing market.