Insurance: Case Study

IBM Business Consulting Services helped RITEK Corporation, a global manufacturer, transform its business processes to enable managers to access realtime business data, resulting in improved speed and quality of decision making as well as reduced operational costs.

IBM Business Consulting Services assisted in designing and enabling an e-business strategy for Elake-Fennia, a European pension company, helping it to better meet its customer needs and demands.

IBM Business Consulting Services helped UAB, a division of AXA, which is a major insurance and financial services provider, improve and automate its sales processes, improving customer service and increasing revenue.

An assessment by The Prudential Insurance Company of America focused on what its central IT services organisation (CTS) could do to support Prudential businesses serving customers.

Insurance company outsources IT operations while maintaining the high level of service its customers have come to expect.

For companies around the world, commerce and e-commerce are becoming one and the same. Each industry, however, faces unique challenges that must be dealt with before moving forward. For the insurance industry, centuries of tradition and conservatism can be a powerful barrier to change.