Skip to main content

Services A-Z

Filter list by:
 Reset the filters

124 items displayed with the current filter settings.

Show descriptions  |  Hide descriptions


 A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z

 A
Application Infrastructure Services - Web application server
Learn how we can help install, upgrade or migrate your Web application infrastructure to IBM WebSphere Application Server quickly, cost-effectively and with lower risk to help enture that your Web application infrastructure supports optimised performance and business flexibility.
Application Infrastructure Services - Web infrastructure optimisation and virtualisation
Rely on IBM to help optimise your Web application server environment and improve performance, reliability and quality of service

Back to top

 B
Business continuity program assessment
Measure and learn how to improve the maturity of your business resilience program.
Business impact analysis
What would it cost your business to be shut down for 1 hour? 1 day? 1 week? Our team of consultants will help you pinpoint the critical processes and recovery time requirements needed for your business to survive a major disruption.

Back to top

 C
Contingency planning assessment
You face greater potential harm to your company from any single disaster. IBM can perform an independent assessment of your ability to cope with a crisis, such as a flu pandemic, to help you identify gaps and develop action plans to mitigate exposures.
Converged communications services - IP contact centre
Design and deploy an IP-based contact centre infrastructure to replace a legacy call centre in order to support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue
Converged communications services - IP telephony
IP telephony services from IBM can help you design, deploy and manage an infrastructure to support today’s advanced IP telephones, help you reduce the costs of managing and maintaining separate voice and data networks, and increase the productivity of your employees.
Converged communications services - network convergence
Take advantage of expert planning, design, deployment, tuning and management services for an effective converged communications network.
Converged communications services - real-time collaboration
IBM Converged Communications Services - real-time collaboration provides design and deployment of a real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.
Converged communications services - unified messaging
IBM Converged Communications Services - unified messaging is designed to help you boost productivity and reduce operational complexity with the design and deployment of a unified messaging solution based on a converged communications platform.

Back to top

 D
Data center energy efficiency assessment
Get a comprehensive energy analysis that prioritises tactical plans across your data center to help improve efficiency and reduce costs
Data Center Services
Data center services allows you to redirect your focus on core business objectives.
Data Centre - Planning, Design, and Construction Services
This services provides skills to manage and coordinate changes to your information processing environments.
Data continuity architecture design
Design a resilient architecture to mitigate and manage risks to your overall business resilience.
Disaster recoverability assessment
Is your IT infrastructure currently recoverable in hours? Minutes? Our consultants can perform an independent assessment of your current IT environment and your backup and recovery procedures to determine if you can truly meet your target data recovery time frames.

Back to top

 H
High availability assessment
This detailed assessment is designed to analyze the underlying causes of IT system outages, and help identify and mitigate your availability risks.
High availability planning
Offers practical recommendations for improvements to processes and procedures, which can help you enhance your overall IT availability and resilience.
High availability process design
A prioritized plan of action that includes cost-effective, engineering-level architectural and design solutions designed to help enhance your IT system availability and overall resilience.
High Availability Services for AS/400
Availability of your AS/400 is a necessity. IBM Global Services can provide the software and expertise you need to keep your critical operations running continuously.
High density computing data center readiness assessment
IBM Data Center and Facilities Strategy Services – high density computing data center readiness assessment can analyse a data center facility’s capacity to support high density technology and inform a client’s next steps for ensuring adequate power supply and cooling capabilities.

Back to top

 I
IBM and Juniper Networks
Enabling Business Transformation to Drive Innovation and Value
IBM Application Infrastructure Services – portal infrastructure
Achieve faster implementation, reduced risk and optimised performance in implementing or upgrading to a new portal or in adopting service-oriented architecture (SOA) or Web 2.0 applications requiring a portal.
IBM Information Lifecycle Management Services – assessment, planning, design and implementation
IBM Information Lifecycle Management Services – assessment, planning, design and implementation helps you transition your storage infrastructure to a cost-effective, responsive, resilient and information-centric environment that supports business growth and innovation.
IBM Migration Services for System i and LPAR
Migrate to logical partitioning (LPAR) on your IBM System i™ server with IBM's help in reconfiguring, adding to or upgrading your system; consolidating servers, space and applications; testing your applications; and balancing your workload across partitions
IBM Proventia Network Anomaly Detection System (ADS)
IBM Proventia Network Anomaly Detection System (ADS) is a network behavior analysis system designed to enhance your network intelligence and security by auditing network flow data from existing infrastructure devices.
Identity management services
IBM Identity Management Services is a comprehensive portfolio of capabilities that covers virtually every aspect of identity management — from identity proofing to user provisioning to access control.
Implementation Services - for iSeries security
Helps you plan for basic security functions on iSeries servers.
Implementation Services for iSeries clustering and independent auxiliary storage pools
Obtain services for iSeries planning and implementation
Implementation Services for System i and LPAR
Plan and install logical partitioning (LPAR) on your IBM System i server with IBM's help in consolidating servers, space and applications; testing your applications; and balancing your workload across partitions.
Implementation Services for System p - AIX 5L
Reap the benefits of quick and effective installation of IBM System p servers and the IBM AIX operating system
Implementation Services for System p – Advanced POWER Virtualisation
Use virtualisation technology to improve system utilisation, reduce costs, decrease complexity and free up resources
Implementation Services for System p – HACMP
Boost server availability and reduce the risk of business disruption with a quick and effective installation of IBM HACMP™ software on your IBM System p™ servers
Implementation Services for System p – hardware installation
Benefit from a quick and effective installation of IBM System p hardware
Implementation Services for System p and LPAR
Helps you plan and install logical partitioning on your new or existing p5 or pSeries servers.
Internet scanner
Internet scanner vulnerability assessment application helps provide the foundation for effective network security for your business.
Internet security assessment
IBM's Internet Security Assessment is comprehensive, covering not only the intruder view of the system but also examines the configuration and management of the systems, factors that could lead to new exposures in the future.
IT Facilities Assessment, Design and Construction Services – integrated rack solution for high density computing
Integrated rack solution for high density computing offers planning, design and building of a robust rack solution for today’s high density server environments.
IT Facilities Assessment, Design and Construction Services – thermal analysis for high density computing
Thermal analysis for high density computing provides data-centre analysis, design and construction consultation and services to help optimise facility heating and cooling, and server performance.
IT Lifecycle Management and Governance Services – business of IT dashboard
IBM IT Lifecycle Management and Governance Services – business of IT dashboard, employing IBM’s experience, preconfigured components and best-practice approach, can accelerate the design and implementation of an IT dashboard and its integration into your existing IT infrastructure.
IT Lifecycle Management and Governance Services – service management implementation
This services can help you assess, define and implement an integrated set of systems management tools based on industry-leading software, process automation and the IT Infrastructure Library (ITIL) best practices.
IT Management Consulting Services - Service management design
Design a reliable and efficient IT service management framework aligned with your business objectives.
IT Transformation and Optimisation Consulting Services - infrastructure strategy and planning
Infrastructure strategy and planning from IBM can help you reevaluate and reconstruct your IT environment to better respond to rapidly changing market demands and allow for future business growth.
IT Transformation and Optimisation Consulting Services - IT optimisation solution framing
This solution is a consultative offering from IBM designed to help increase the value of your IT infrastructure investment by pinpointing inefficiencies, identifying opportunities for improvement, and defining initiatives to better align your IT environment with your business objectives.

Back to top

 M
Maintenance Services - on-site problem determination option for selected IBM storage products
Access to dedicated technicians can improve product availability and improve efficiency. Let our experts help simplify the management of on-site problem determination/problem source identification.
Maintenance Services for IBM self-checkout systems
Get two response levels of maintenance service for your self-checkout point-of-sale system
Maintenance Services for non-IBM Storage Products
Flexible maintenance solutions for your multivendor environment.
Maintenance Services for Retail and Point-of-Sale Products
Simplified, single-source hardware support services for your retail environment
Managed and monitored firewall service
Real-time management 24/7/365 of your firewalls, delivering customised protection.
Managed intrusion detection and prevention service
Comprehensive protection for your networks and servers. Help blocking unauthorised access.
Managed Maintenance Solution
A single focal point to help simplify maintenance in your multivendor environment.
Managed Maintenance Solutions (MMS) for Cisco Products
A comprehensive network support solution for Cisco products from IBM.
Managed protection services
Managed protection services for your networks, servers and desktops.
Managed technical support
Use IBM as a single point of accountability for managing the hardware and software in your heterogeneous data centre
Migration Services for AS/400 - Data Migration
IBM helps ensure an efficient, safe and smooth application migration to your AS/400
Migration Services for AS/400 System Transition
Plan and execute a smooth transition to your new AS/400 system
Migration Services for System p and LPAR
Benefit from the migration to the IBM AIX® 5L™ operating system on the IBM System p™ virtual server environment or from the reconfiguration or addition of logical partitions (LPARs) to System p servers
Migration Services for System z data
Help planning and assisting in the nondisruptive migration of data to your new or existing IBM TotalStorage disk system
Mobility and wireless services - enterprise mobility
Get help defining your enterprise mobility strategy, designing your wireless infrastructure and implementing and integrating the mobility design so your employees can do business virtually anytime, anywhere

Back to top

 N
Network consulting, integration and deployment services for mobile connectivity
IBM Network Consulting, Integration and Deployment Services for mobile connectivity is designed to offer versatile, cost-effective, end-to-end solutions for mobile computing.
Network integration services for campus and local area networks
Comprehensive architecture, design, integration and deployment services designed to enhance the effectiveness of your campus and local area networking infrastructure.
Network integration services for data center networks
Take advantage of comprehensive architecture, design, integration and deployment services designed to reduce the risks associated with complex data center network upgrades
Network security assessment
With all the news devoted to threats and incidents perpetrated by remote hackers abusing the Internet, the security of your internal trusted networks may not have been given all the attention it deserves.
Networking strategy and optimisation services - network infrastructure optimisation
Improve the performance of your networking infrastructure while enhancing your ability to control costs

Back to top

 O
Operational Support Services - Alert for zSeries
IBM® eServer zSeries® Alert Services provides your business with automatic notification of critical software problems and fixes for your zSeries servers.
Operational Support Services - provides DB2 infrastructure and application enablement
IT services specialists can help you deploy robust database and data management technologies. From planning and design to installation and migration, we offer comprehensive services that help you improve the performance of your database environment.
Operational Support Services - Resolve for zSeries
Help to quickly identify and solve known problems that may occur with IBM's S/390 system.
Operational Support Services for 3494 Automated Tape Library and Virtual Tape Server
Improve tape storage and management
Operational Support Services for AS/400 Alert
Receive automatic notification of critical software problems and fixes for your AS/400®.
Operational Support Services for AS/400 legacy software
This service provides remote telephone assistance to support your processor environment.
Operational Support Services on-site technical assistant
IBM offers outsourced technical support to help you manage your IT environment.
Optimised airflow assessment for cabling
Review existing data centre cabling and prioritise tactical plans across your data centre to help increase system availability and reduce energy-related cooling costs through optimised airflow.

Back to top

 P
Preemptive security
Manage on-line threats with confidence
Proventia desktop endpoint security
Overview of Proventia desktop endpoint security
Proventia mail filter
IBM Proventia mail filter monitors the content of your e-mail traffic in order to eliminate spam and block undesirable or illegal content.
Proventia management SiteProtector
Proventia management SiteProtector enables you to effectively manage, monitor and measure your enterprise security.
Proventia network enterprise scanner
Proventia network enterprise scanner is a vulnerability protection system for your entire network.
Proventia network intrusion prevention system
An overview of the Proventia network intrusion prevention system
Proventia Network Intrusion Prevention System (IPS) GX6116
The Proventia GX6116 offers the best of both worlds -- network performance and ahead-of-the-threat protection.
Proventia network intrusion prevention system for Crossbeam
Overview of the Proventia network intrusion prevention system for Crossbeam
Proventia network mail security system
Proventia network mail security system provides preemptive protection and spam control for your messaging infrastructure.
Proventia network multi-function security
Overview of Proventia network multi-function security
Proventia server intrusion prevention system (IPS)
Proventia server intrusion prevention system (IPS) offers multi-layered protection for Windows and Linux servers, designed to keep data and applications reliable, available and confidential.
Proventia Web filter
Powerful and accurate, the Proventia Web filter helps improve productivity and enforce Internet usage policies.

Back to top

 R
RealSecure guard 10/100
RealSecure Guard 10/100, an inline network intrusion prevention system (IPS), designed to actively protect network segments, including mission critical systems by automatically blocking malicious attacks.
RealSecure Network Gigabit
IBM RealSecure Network Gigabit software is designed to provide network intrusion detection and response capabilities that monitor Gigabit network segments within a centralised operational and management framework.
RealSecure Server Sensor
IBM RealSecure Server Sensor helps dramatically reduce network security costs while protecting enterprise server environments and reducing down-time.
Recovery options for IBM technology
What is the recovery time objective for your distributed system environment? Have you taken steps to decrease your recovery window? A full range of IT recovery options are available to you depending on your specific needs and budget.
Recovery options for multivendor technology
Your environment is complex and multivendor. How would you recover it? How long would it take? We offer comprehensive, flexible information technology recovery programs tailored to your multivendor IT environment, scope of business and availability requirements.
Recovery plan development
If disaster strikes, can you quickly and cost-effectively bring your IT systems back on line? We can design the best way to cost effectively protect your IT infrastructure.
Recovery process and procedures design
Do your business operations hinge on the availability of one person's IT skills? Our experts can outline step by step procedures and assign ownership to accomplish successful exercising and recovery.
Recovery strategy definition
Does your recovery strategy take into account your entire IT infrastructure or just your hardware platforms? Our consultants can guide you in transforming your business protection requirements into a recovery strategy that matches the short- and long-term goals of your business.
Remote data protection
Take advantage of a highly reliable, distributed data protection strategy that helps ensure business continuity and effective disaster recovery on a pay-as-you-use cost structure.
Resilience plans and procedures development
Develop a well-designed and comprehensive resilience plan with step-by-step guidelines to monitor, react, and if necessary, recover your business operations.
Resilience plans and procedures validation
Performing exercises is critical to the successful demonstration and validation of the readiness of your business resilience plans. Obtain assistance in validating your resilience plans.
Resilient program management
We can help you design, implement and manage a comprehensive, adaptable, and measurable resilience program to facilitate your achieving your business objectives.
Risk and vulnerability assessment
What risks pose the gravest threat to your business? IBM's risk and vulnerability assessment can recommend cost-effective safeguards to mitigate and prevent risks.

Back to top

 S
Scalable modular data centre
Construct a quick-to-deploy, cost-effective, high-quality 500 to 1,000 square foot (50 to 100 square meter) data centre that can be installed in a working environment in less time than a traditional raised-floor environment
Security event & log management services
Archive, analyse, correlate and trend security and network events.
Security health check
Do you have an overall view of how effectively your security plan is working? Are the right IT security controls in place to protect the information that is critical to your business?
Security policy definition
Although information assets are specific to your business functions and business strategies, they may be contained within broad categories such as contractual and legislative compliance, those needing virus prevention, those critical to business recovery following security compromises, etc.
Security process assessment
Do you have confidence that your security processes are as efficient and effective as you would like? Are the right IT security processes in place to protect the information that is critical to the your business?
Security process development
Security policies and standards require clear, concise, well-defined security processes to make them effective.
Security standards definition
The successful implementation of a security program relies on several factors.
Service management strategy and planning
This service provides a collaborative, standards-based planning approach, and leverages experienced practitioners and proven practices for better IT service management planning.
SiteProtector reporting module
SiteProtector reporting module offers graphical management reporting capabilities, empowering IT administrators to credibly convey security status and demonstrate return on investment.
SiteProtector SecurityFusion module
The SiteProtector SecurityFusion module immediately estimates the network security impact of attacks, automatically alerts users to attacks that are successful, and de-emphasises attacks that failed.
SiteProtector third party module
The SiteProtector third party module (2003) makes network security management more efficient, requiring fewer resources to detect, prevent and respond to threats.
Smart surveillance solution
The IBM Smart Surveillance Solution is designed to help you integrate data from a variety of monitoring devices and apply advanced analytics to improve security, reduce security overhead, and increase organisational flexibility and business intelligence.
SOA Infrastructure Consulting Services – infrastructure architecture and design for SOA
Learn how IBM can help you with your IT environment to support a service-oriented architecture (SOA).
SOA Infrastructure Consulting Services – infrastructure strategy and planning for SOA
Develop a clear and pragmatic strategy that prepares your IT infrastructure to support SOA effectively and that reduces the risk of error or delay during implementation.
SOA Integration Services – connectivity and reuse
This service can help you create the reusable connections between people, information and business processes needed to develop a flexible application infrastructure that can respond to business needs quickly and cost-effectively.
Softek Replicator
Replicate data at the volume level over any distance for disaster recovery or network outages and consolidated backups, without downtime
Software Support Services – base software support for Support Line
Single-source phone or electonic support for your software operational questions, configuration problems or code defects on Windows or Linux.
Solution Support Service for Open POS
IBM Solution Support Service for Open POS
SystemCare for post-warranty maintenance agreement
Keep your systems up and running 24x7 with SystemCare for post-warranty maintenance agreement.
SystemCare for Warranty and Maintenance Options
Keep your systems up and running 24x7 with SystemCare for warranty maintenance options.

Back to top

 T
Tivoli Services for security
IBM Tivoli Services for security helps identify and defend against security threats from the Web
Total continuity program management
Do you have the skills and resources available to successfully execute an ever-changing continuity program? We can provide integrated business continuity solutions that allow you to focus on your core business.

Back to top

 V
Virtual infrastructure access service
IBM virtual infrastructure access services, part of IBM end user services, helps you provide anytime, anywhere access to applications, information and resources.
Virtual SOC Portal
Monitor the security of your systems 24/7/365.
Vulnerability management service
Automate the vulnerability management lifecycle while delivering visibility into each area of potential risk.
Vulnerability scanning and management
Are you protected from the most current vulnerabilities? We can provide a variety of scanning capabilities to enhance your existing security posture and help to prevent unwanted intrusions.

Back to top

 W
Warranty Services and Maintenance Options
Single-source hardware support for your multivendor environment.
Work area recovery
Provide alternate site, virtual workplace and/or mobile environments to help businesses and employees continue working during a disaster or disruption.

Back to top

Show descriptions  |  Hide descriptions

Printable version
E-mail this page

We're here to help

E-mail us

or call us at
(852) 2825-7878