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Application Infrastructure Services - Web application server
Learn how we can help install, upgrade or migrate your Web application infrastructure to IBM WebSphere Application Server quickly, cost-effectively and with lower risk to help enture that your Web application infrastructure supports optimised performance and business flexibility.
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Business impact analysis
What would it cost your business to be shut down for 1 hour? 1 day? 1 week? Our team of consultants will help you pinpoint the critical processes and recovery time requirements needed for your business to survive a major disruption.
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Contingency planning assessment
You face greater potential harm to your company from any single disaster. IBM can perform an independent assessment of your ability to cope with a crisis, such as a flu pandemic, to help you identify gaps and develop action plans to mitigate exposures.
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Converged communications services - IP contact centre
Design and deploy an IP-based contact centre infrastructure to replace a legacy call centre in order to support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue
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Converged communications services - IP telephony
IP telephony services from IBM can help you design, deploy and manage an infrastructure to support today’s advanced IP telephones, help you reduce the costs of managing and maintaining separate voice and data networks, and increase the productivity of your employees.
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Converged communications services - real-time collaboration
IBM Converged Communications Services - real-time collaboration provides design and deployment of a real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.
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Converged communications services - unified messaging
IBM Converged Communications Services - unified messaging is designed to help you boost productivity and reduce operational complexity with the design and deployment of a unified messaging solution based on a converged communications platform.
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Data Center Services
Data center services allows you to redirect your focus on core business objectives.
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Disaster recoverability assessment
Is your IT infrastructure currently recoverable in hours? Minutes? Our consultants can perform an independent assessment of your current IT environment and your backup and recovery procedures to determine if you can truly meet your target data recovery time frames.
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High availability assessment
This detailed assessment is designed to analyze the underlying causes of IT system outages, and help identify and mitigate your availability risks.
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High availability planning
Offers practical recommendations for improvements to processes and procedures, which can help you enhance your overall IT availability and resilience.
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High availability process design
A prioritized plan of action that includes cost-effective, engineering-level architectural and design solutions designed to help enhance your IT system availability and overall resilience.
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High Availability Services for AS/400
Availability of your AS/400 is a necessity. IBM Global Services can provide the software and expertise you need to keep your critical operations running continuously.
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High density computing data center readiness assessment
IBM Data Center and Facilities Strategy Services – high density computing data center readiness assessment can analyse a data center facility’s capacity to support high density technology and inform a client’s next steps for ensuring adequate power supply and cooling capabilities.
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IBM Migration Services for System i and LPAR
Migrate to logical partitioning (LPAR) on your IBM System i™ server with IBM's help in reconfiguring, adding to or upgrading your system; consolidating servers, space and applications; testing your applications; and balancing your workload across partitions
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IBM Proventia Network Anomaly Detection System (ADS)
IBM Proventia Network Anomaly Detection System (ADS) is a network behavior analysis system designed to enhance your network intelligence and security by auditing network flow data from existing infrastructure devices.
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Identity management services
IBM Identity Management Services is a comprehensive portfolio of capabilities that covers virtually every aspect of identity management — from identity proofing to user provisioning to access control.
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Implementation Services for System i and LPAR
Plan and install logical partitioning (LPAR) on your IBM System i server with IBM's help in consolidating servers, space and applications; testing your applications; and balancing your workload across partitions.
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Internet scanner
Internet scanner vulnerability assessment application helps provide the foundation for effective network security for your business.
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Internet security assessment
IBM's Internet Security Assessment is comprehensive, covering not only the intruder view of the system but also examines the configuration and management of the systems, factors that could lead to new exposures in the future.
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Managed technical support
Use IBM as a single point of accountability for managing the hardware and software in your heterogeneous data centre
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Migration Services for System p and LPAR
Benefit from the migration to the IBM AIX® 5L™ operating system on the IBM System p™ virtual server environment or from the reconfiguration or addition of logical partitions (LPARs) to System p servers
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Network security assessment
With all the news devoted to threats and incidents perpetrated by remote hackers abusing the Internet, the security of your internal trusted networks may not have been given all the attention it deserves.
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Optimised airflow assessment for cabling
Review existing data centre cabling and prioritise tactical plans across your data centre to help increase system availability and reduce energy-related cooling costs through optimised airflow.
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Proventia mail filter
IBM Proventia mail filter monitors the content of your e-mail traffic in order to eliminate spam and block undesirable or illegal content.
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Proventia Web filter
Powerful and accurate, the Proventia Web filter helps improve productivity and enforce Internet usage policies.
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RealSecure guard 10/100
RealSecure Guard 10/100, an inline network intrusion prevention system (IPS), designed to actively protect network segments, including mission critical systems by automatically blocking malicious attacks.
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RealSecure Network Gigabit
IBM RealSecure Network Gigabit software is designed to provide network intrusion detection and response capabilities that monitor Gigabit network segments within a centralised operational and management framework.
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RealSecure Server Sensor
IBM RealSecure Server Sensor helps dramatically reduce network security costs while protecting enterprise server environments and reducing down-time.
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Recovery options for IBM technology
What is the recovery time objective for your distributed system environment? Have you taken steps to decrease your recovery window? A full range of IT recovery options are available to you depending on your specific needs and budget.
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Recovery options for multivendor technology
Your environment is complex and multivendor. How would you recover it? How long would it take? We offer comprehensive, flexible information technology recovery programs tailored to your multivendor IT environment, scope of business and availability requirements.
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Recovery plan development
If disaster strikes, can you quickly and cost-effectively bring your IT systems back on line? We can design the best way to cost effectively protect your IT infrastructure.
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Recovery process and procedures design
Do your business operations hinge on the availability of one person's IT skills? Our experts can outline step by step procedures and assign ownership to accomplish successful exercising and recovery.
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Recovery strategy definition
Does your recovery strategy take into account your entire IT infrastructure or just your hardware platforms? Our consultants can guide you in transforming your business protection requirements into a recovery strategy that matches the short- and long-term goals of your business.
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Remote data protection
Take advantage of a highly reliable, distributed data protection strategy that helps ensure business continuity and effective disaster recovery on a pay-as-you-use cost structure.
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Resilience plans and procedures validation
Performing exercises is critical to the successful demonstration and validation of the readiness of your business resilience plans. Obtain assistance in validating your resilience plans.
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Resilient program management
We can help you design, implement and manage a comprehensive, adaptable, and measurable resilience program to facilitate your achieving your business objectives.
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Risk and vulnerability assessment
What risks pose the gravest threat to your business? IBM's risk and vulnerability assessment can recommend cost-effective safeguards to mitigate and prevent risks.
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Scalable modular data centre
Construct a quick-to-deploy, cost-effective, high-quality 500 to 1,000 square foot (50 to 100 square meter) data centre that can be installed in a working environment in less time than a traditional raised-floor environment
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Security health check
Do you have an overall view of how effectively your security plan is working? Are the right IT security controls in place to protect the information that is critical to your business?
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Security policy definition
Although information assets are specific to your business functions and business strategies, they may be contained within broad categories such as contractual and legislative compliance, those needing virus prevention, those critical to business recovery following security compromises, etc.
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Security process assessment
Do you have confidence that your security processes are as efficient and effective as you would like? Are the right IT security processes in place to protect the information that is critical to the your business?
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Security process development
Security policies and standards require clear, concise, well-defined security processes to make them effective.
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Service management strategy and planning
This service provides a collaborative, standards-based planning approach, and leverages experienced practitioners and proven practices for better IT service management planning.
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SiteProtector reporting module
SiteProtector reporting module offers graphical management reporting capabilities, empowering IT administrators to credibly convey security status and demonstrate return on investment.
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SiteProtector SecurityFusion module
The SiteProtector SecurityFusion module immediately estimates the network security impact of attacks, automatically alerts users to attacks that are successful, and de-emphasises attacks that failed.
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SiteProtector third party module
The SiteProtector third party module (2003) makes network security management more efficient, requiring fewer resources to detect, prevent and respond to threats.
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Smart surveillance solution
The IBM Smart Surveillance Solution is designed to help you integrate data from a variety of monitoring devices and apply advanced analytics to improve security, reduce security overhead, and increase organisational flexibility and business intelligence.
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SOA Integration Services – connectivity and reuse
This service can help you create the reusable connections between people, information and business processes needed to develop a flexible application infrastructure that can respond to business needs quickly and cost-effectively.
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Softek Replicator
Replicate data at the volume level over any distance for disaster recovery or network outages and consolidated backups, without downtime
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Total continuity program management
Do you have the skills and resources available to successfully execute an ever-changing continuity program? We can provide integrated business continuity solutions that allow you to focus on your core business.
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Virtual infrastructure access service
IBM virtual infrastructure access services, part of IBM end user services, helps you provide anytime, anywhere access to applications, information and resources.
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Vulnerability scanning and management
Are you protected from the most current vulnerabilities? We can provide a variety of scanning capabilities to enhance your existing security posture and help to prevent unwanted intrusions.
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Work area recovery
Provide alternate site, virtual workplace and/or mobile environments to help businesses and employees continue working during a disaster or disruption.
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