A
- AIX 7 implementation services
Increase efficiency and reduce cost through server optimization
- Architecture and design services for IT infrastructures
Benefit from an IT infrastructure that supports your business goals
- Availability assessment
Identify and mitigate your availability risks
B
- Business continuity program assessment
Measure and learn how to improve the maturity of your business resilience program.
- Business of IT executive workshop
This workshop is designed to help you align your IT capabilities - processes, people and technology - with overarching business objectives, whether they're related to revenue growth, productivity, customer satisfaction, marketplace differentiation or competitive advantage.
C
- Converged communications services - IP contact center
Design and deploy an IP-based contact center infrastructure to replace a legacy call center in order to support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue
- Converged communications services – IP telephony and managed IP telephony
IP telephony services from IBM can help you design, deploy and manage an infrastructure to support today’s advanced IP telephones, help you reduce the costs of managing and maintaining separate voice and data networks, and increase the productivity of your employees.
- Converged communications services - network convergence
Take advantage of expert planning, design, deployment, tuning and management services for an effective converged communications network.
- Converged communications services - real-time collaboration
IBM Converged Communications Services - real-time collaboration provides design and deployment of a real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.
- Converged communications services - unified messaging and managed unified messaging
Boost productivity and reduce operational complexity and costs with the design, deployment and on-going management of a unified messaging solution
- Converged communications services - video communications - desktop video
Enhance productivity and reduce costs with a desktop video solution
- Converged communications services - video communications - telepresence and managed telepresence
Realize significant productivity gains and cost savings with a telepresence video collaboration solution from IBM
- Converged communications services - video communications - telepresence and managed telepresence
Realize significant productivity gains and cost savings with a telepresence video collaboration solution from IBM
D
- Data center energy efficiency assessment
Get a comprehensive energy analysis that prioritizes tactical plans across your data center to help improve efficiency and reduce costs
- Data Center - Planning, Design, and Construction Services
This services provides skills to manage and coordinate changes to your information processing environments.
- Data Center Services
Data center services allows you to redirect your focus on core business objectives.
- Data Center Strategy
Multi-site strategy services in support of the number, location and resiliency of your data centers
- Data security strategy and assessment
Integrate enterprise data security into your business strategy
E
- Enterprise mobile collaboration and location services
Improve collaboration and productivity with anytime, anyplace access
- Express managed e-mail security
IBM express managed email security helps protect mid-market businesses from viruses, spam, and other risks inherent to email communications.
- Express managed Web security
IBM express managed Web security helps protect mid-market businesses from spyware, viruses and other Web-based threats.
H
- Hardware Maintenance Services for IBM self-checkout systems
Get two response levels of maintenance service for your self-checkout point-of-sale system
- Hardware Maintenance Services for non-IBM Storage Products
Flexible maintenance solutions for your multivendor environment.
- Hardware Maintenance Services-maintenance enhancements-microcode support
Enhancing high availability through preventive maintenance across IBM platforms
- Hardware Maintenance Services - maintenance for non-IBM products - managed maintenance services for non-IBM logo Brocade products
Take advantage of a one-stop source for comprehensive support of Brocade storage products, regardless of logo, which can help you improve IT flexibility, enhance storage system availability and control hardware maintenance costs
- High Availability Services for AS/400
Availability of your AS/400 is a necessity. IBM Global Services can provide the software and expertise you need to keep your critical operations running continuously.
- Hosted security event and log management from IBM
Improve your security posture by streamlining event and log management
I
- IBM and Juniper Networks
Enabling Business Transformation to Drive Innovation and Value
- IBM Migration Services for System i and LPAR
Migrate to logical partitioning (LPAR) on your IBM System i server with IBM's help in reconfiguring, adding to or upgrading your system; consolidating servers, space and applications; testing your applications; and balancing your workload across partitions
- Identity and access management services
Enable identity and access management for your IT infrastructure and business applications to protect your organization from unauthorized access
- Implementation services for IBM network equipment
Get more value from your IBM network equipment with a quicker, more reliable implementation
- Implementation Services for iSeries clustering and independent auxiliary storage pools
Obtain services for iSeries planning and implementation
- Implementation Services for iSeries clustering and independent auxiliary storage pools
Obtain services for iSeries planning and implementation
- Implementation Services - for iSeries security
Helps you plan for basic security functions on iSeries servers.
- Implementation Services for Power - PowerVM
Helping you deploy advanced server virtualization capabilities quickly and smoothly-with less risk
- Implementation Services for Power Systems
Facilitating quick, effective implementation of the latest Power Systems server technology
- Implementation Services for Power Systems - AIX Enterprise Edition
Get more value from your systems with enhanced monitoring and management capabilities
- Implementation Services for Power Systems - AIX V6.1
Reducing operating costs and complexity through effective server optimization
- Implementation Services for Power Systems - BladeCenter POWER blades
Enable efficient implementation of the latest version of IBM AIX or Linux on your IBM Power Systems
- Implementation Services for Power Systems for PowerHA/XD GLVM for AIX
Helping you deploy IBM PowerHA/XD GLVM for AIX capabilities quickly and smoothly-with less risk
- Implementation Services for Power Systems for PowerHA for AIX
Helping you deploy IBM PowerHA for AIX capabilities quickly and smoothly-with less risk
- Implementation Services for Power Systems - IBM Systems Director
Simplify data-center component management for enhanced availability and reduced costs
- Implementation Services for Power Systems - IBM Systems Director Active Energy Manager
Monitors, manages and controls data center energy usage for improved availability and performance
- Implementation Services for Power Systems - virtual I/O server
Implement virtualization features to enhance the value of your Power Systems investment
- Implementation Services for System i and LPAR
Plan and install logical partitioning (LPAR) on your IBM System i server with IBM's help in consolidating servers, space and applications; testing your applications; and balancing your workload across partitions.
- Implementation Services for System p - Advanced POWER Virtualization
Use virtualization technology to improve system utilization, reduce costs, decrease complexity and free up resources
- Implementation Services for System p - AIX 5L
Get help with installation of your IBM Power Systems and System p servers and the AIX 5L operating system.
- Implementation Services for System p and LPAR
Install and configure logical partitions LPARs with services for IBM Power™ Systems and System p servers.
- Implementation Services for System p - hardware installation
Benefit from a quick and effective installation of IBM System p hardware
- Implementation Services for System z - Server Time Protocol
Enhance time synchronization of your System z environment with best practices-based implementation
- Infrastructure Recovery Services - work area recovery
Helping businesses and their employees continue working during a disaster or disruption
- Infrastructure strategy and planning
Infrastructure strategy and planning from IBM can help you reevaluate and reconstruct your IT environment to better respond to rapidly changing market demands and allow for future business growth.
- Infrastructure strategy and planning for SOA
Develop a clear and pragmatic strategy that prepares your IT infrastructure to support SOA effectively and that reduces the risk of error or delay during implementation.
- Internet security assessment
IBM's Internet Security Assessment is comprehensive, covering not only the intruder view of the system but also examines the configuration and management of the systems, factors that could lead to new exposures in the future.
- IT Facilities Assessment, Design and Construction Services - thermal analysis for high density computing
Thermal analysis for high density computing provides data-center analysis, design and construction consultation and services to help optimize facility heating and cooling, and server performance.
- IT service management strategy and design
Optimize the value of your IT with an effective service management strategy
M
- Maintenance option for hard drive retention
Keep your hard drive at replacement to protect sensitive data
- Managed and Monitored Firewall Service
Real-time management 24/7/365 of your firewalls, delivering customized protection.
- Managed Intrusion Prevention and Detection Service
Comprehensive protection for your networks and servers. Help blocking unauthorized access.
- Managed Maintenance Solutions for Cisco Products
Enhance network performance with comprehensive Cisco product support
- Managed Protection Services
Managed Protection Services for your networks, servers and desktops.
- Managed technical support
Rather than bearing the burden of managing multiple vendor support relationships, you can use IBM as a single point of accountability for managing the hardware and software in your heterogeneous data center with IBM Managed Support Services.
- Migration Services for AS/400 - Data Migration
IBM helps ensure an efficient, safe and smooth application migration to your AS/400
- Migration Services for AS/400 System Transition
Plan and execute a smooth transition to your new AS/400 system
- Migration Services for Power Systems
Facilitating quick, effective migration to the latest Power Systems server technology
- Migration Services for Power Systems - AIX V6.1
Facilitating efficient IBM Power Systems migration to the most current AIX operating system
- Migration Services for System i
Migrate or upgrade to a more efficient IBM System i™ server environment by working with technical experts who have the knowledge and experience needed to perform a smooth, rapid System i migration
- Migration Services for System p and LPAR
Migrate AIX on existing LPARs on your system with services for IBM Power Systems and System p servers.
- Migration Services for System z
Facilitate a smooth migration to advanced IBM System z technology
N
- Networking strategy and optimization services - enterprise network and communications strategy and planning
Define communication strategies to help achieve your business objectives
- Networking strategy and optimization services - network infrastructure optimization
Improve the performance of your networking infrastructure while enhancing your ability to control costs
- Networking strategy and optimization services -network infrastructure optimization for consolidation and virtualization
Optimize your network for today's challenges and tomorrow's opportunities
- Network integration and deployment for wireless handheld solutions
IBM Network Integration and Deployment Services for wireless handheld solutions helps companies make sense of the many choices in the handheld technology market, clarify their business requirements and build the business justification for a handheld solution.
- Network integration services for campus and local area networks
Design, integration, deployment, and management services designed to enhance the effectiveness of your campus and local area networking infrastructure.
- Network integration services for data center networks - consolidation and virtualization
Optimize your data center network for today's challenges and tomorrow's opportunities
- Network Integration Services for the Data Center Network
Flexible and resilient data center network infrastructure from IBM helps you respond to dynamic business demands.
- Network integration services for wide area networks - application and network performance optimization
Improve the performance of your applications and networks delivered across a WAN
- Network security assessment
With all the news devoted to threats and incidents perpetrated by remote hackers abusing the Internet, the security of your internal trusted networks may not have been given all the attention it deserves.
O
- Optimized airflow assessment for cabling
Review existing data center cabling and prioritize tactical plans across your data center to help increase system availability and reduce energy-related cooling costs through optimized airflow.
P
- Power Systems optimization with PowerVM virtualization
Optimize your Power Systems environment with PowerVM virtualization
- Preemptive security
Manage on-line threats with confidence
- Private cloud computing implementation services
Accelerate your private cloud computing implementation
R
- Recovery options for IBM technology
What is the recovery time objective for your distributed system environment? Have you taken steps to decrease your recovery window? A full range of IT recovery options are available to you depending on your specific needs and budget.
- Recovery options for multivendor technology
Your environment is complex and multivendor. How would you recover it? How long would it take? We offer comprehensive, flexible information technology recovery programs tailored to your multivendor IT environment, scope of business and availability requirements.
- Recovery plan development
If disaster strikes, can you quickly and cost-effectively bring your IT systems back on line? We can design the best way to cost effectively protect your IT infrastructure.
- Remote data protection
Take advantage of a highly reliable, distributed data protection strategy that helps ensure business continuity and effective disaster recovery on a pay-as-you-use cost structure.
- Resilience program assessment
Measure resilience program maturity against best practices
- Resilience program design
Develop your business resilience governance structure
- Resilient program management
We can help you design, implement and manage a comprehensive, adaptable, and measurable resilience program to facilitate your achieving your business objectives.
S
- Scalable modular data center
Build and rapidly deploy scalable modular data centers at reduced cost
- Security health check
Do you have an overall view of how effectively your security plan is working? Are the right IT security controls in place to protect the information that is critical to your business?
- Security policy definition
Although information assets are specific to your business functions and business strategies, they may be contained within broad categories such as contractual and legislative compliance, those needing virus prevention, those critical to business recovery following security compromises, etc.
- Security process assessment
Do you have confidence that your security processes are as efficient and effective as you would like? Are the right IT security processes in place to protect the information that is critical to the your business?
- Security process development
Security policies and standards require clear, concise, well-defined security processes to make them effective.
- Security standards definition
The successful implementation of a security program relies on several factors.
- Server consolidation services
Enable reductions in both cost and complexity with server consolidation
- Server Optimization and Integration Services - Microsoft Server Virtualization
Enabling an efficient transition to a virtualized server environment
- Server Optimization and Integration Services - VMware server virtualization
Improve server utilization, rapidly provision new services and reduce IT costs
- Service management design
Design a reliable and efficient IT service management framework aligned with your business objectives.
- SIP infrastructure services for unified communications
Reduce costs and enhance collaboration with a SIP-based infrastructure
- Smart Business Desktop Cloud
Enable security-rich, virtual access to applications, information and resources
- Smart Business Development and Test Cloud
Implement a flexible and cost-efficient, cloud-based development and testing environment
- SmartCloud Enterprise
Enhance business agility, cost efficiency and security with cloud computing built for IT professionals
- Software Support Services - account advocate
A premium remote support service, features a single source technical support interface for remote support for System i, System p, System x, non-IBM Intel servers and IBM storage devices.
- Software Support Services - base software support for Support Line
Single-source phone or electronic support for your software operational questions, configuration problems or code defects on Windows or Linux.
- Software Support Services - custom technical support
Get the customized, personalized support you need to help cost-effectively manage your growing and increasingly complex IT infrastructure for peak performance-plus an assigned technical solutions manager who can provide proactive advice to help prevent performance problems
- Software Support Services - Enhanced Technical Support
Technical support services help you take an integrated, proactive approach to improving system availability and controlling costs
- Software Support Services - software maintenance
Maintain the Operating System of your Power Systems investment with Software Maintenance from IBM
- Software Support Services - Support Line for Power Systems BladeCenter
Enhance efficiency and performance with cost-efficient remote support
- Strategy and planning for server infrastructure optimization
Drive business growth with a strategic server optimization plan
- Support Line for storage products
Optimize the usage and benefits of your IBM storage products
T
- Tivoli Services for security
IBM Tivoli Services for security helps identify and defend against security threats from the Web
U
- Unified Threat Management (UTM) Service
The IBM Unified Threat Management (UTM) Service-part of the IBM Managed Security Services umbrella-provides a comprehensive security solution designed to work ahead of the threat.
V
- Video analytics for physical security
Boost physical security and public safety with advanced video analytics
- Virtualization implementation for Systems Director VMControl
Simplify your server virtualization environment for reduced complexity and increased efficiency
- Virtual Security Operations Center (SOC)
Monitor the security of your systems 24/7/365.
- Virtual SOC Portal
Monitor the security of your systems 24/7/365.
W
- Warranty Services and Maintenance Options
Single-source hardware support for your multivendor environment