Technical Support Services

Increase availability and simplify management
with integrated support for your multiproduct,
multivendor hardware and software environment

Proactive support

from a trusted provider you can always rely on

Managed support (US)

Managed support services:Simplify management of technical support for multivendor environments,with comprehensive,integrated services and management processes

Software support

Software support services:Prevent outages,accelerate issue resolution and meet service level requirements with consolidated onsite and remote Operating System and select non-IBM software support

Solution support (US)

Solution support services:Simplify support with single-source,integrated services for IBM and third-party hardware and software solutions that were purchased through IBM

Hardware maintanence (US)

Maintenance and technical suppport services:Increase availability and simplify management with integrated technical support for your multiproduct,multivendor hardware and software environment

Spotlight:storage support (US)

Storage support services:Learn about our comprehensive set of hardware and software support services available for your IBM storage devices to maximize availability and the return on your storage investment.

Overview

Single-source services designed to help keep your multivendor environment operating at peak performance.

Hardware and application maintenance is critical to keep your systems running. Explore the services tab to see how we can be available 24x7 to support your needs for continuous system availability.

Our comprehensive hardware maintenance and warranty services are designed to protect your multivendor environment during both in-warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or extend your post-warranty maintenance coverage, we offer experienced technicians, an extensive parts network, and flexible service level options designed to meet your specific business needs.

What we offer

Hardware maintenance services

Hardware maintenance services

Simplify management, cut costs and boost performance with onsite and remote hardware maintenance services from a single source

Managed support services

Managed support services

Simplify support for multivendor environments, with comprehensive, integrated support options

Software support services

Software support services

Prevent outages, accelerate issue resolution and meet service level requirements with consolidated onsite and remote software support

Solution support services

Solution support services

Simplify support with a single point of entry for IBM and third-party hardware and software solutions

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Technical Support Services

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Technical Support Services