What is Infrastructure outsourcing and hosting?
It's the management of your applications and information technology (IT) systems. You strategically partner with IBM to manage and operate your applications and IT systems, generally under a mutually beneficial agreement. The outsourcing agreement may include the transfer of IT employees and IT assets to IBM. IBM provides service level assurances to ensure quality of service is attained and measured.
The facts about outsourcing’s benefits
IBM continues to study how companies engaged in information technology (IT) outsourcing realise improved financial health and performance.
To help corporate leaders better understand outsourcing’s benefits -- and learn how they too can start reaping the benefits of outsourcing IT -- IBM continues to publish complimentary downloadable executive reports, Web-viewable videos and client case studies.
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What customer value is created?
IBM is an industry pioneer and has deep and broad experience. IBM is recognised for creating career enhancing opportunities for customers' IT employees. We know how to play the role of a strategic partner -- one that will bring industry thought leadership to the table and proactively contribute to customers' business and IT strategy. We have one of the largest global infrastructures, which has led to economies of scale that we pass on to our customers. In addition, we have created and can leverage world class methods, tools, processes and intellectual capital to create high service levels. Our excellent IT professionals and our ability to leverage intellectual capital has led to one of the most respected groups of IT skills in the industry.