Workplace Services

Help end users become more productive and collaborate from any place at any time

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Welcome to the new workplace, at the intersection of change and transformation.

The view is different from here. Your end users are on the go, connected to business applications, empowered to make decisions. They need flexible systems, applications access, and smart service desk support processes to be productive whenever and wherever their work takes them. And you need to support this smarter environment as cost-effectively as possible to increase business value.

Mobilize. Virtualize. Optimize.

IBM offers comprehensive end-user services that help:

Our workplace solutions use global resources, service delivery excellence, cloud computing, and sophisticated analytics and automation to help you boost competitiveness and innovation while keeping an eye on the bottom line.

What we offer


End user support services

Simplify support, improve productivity, and cut costs with the right support solution - with capabilities from innovative self-service to traditional one-one-one assistance


Mobile enterprise services

Reduce management costs and complexity, and achieve rapid ROI with services that help you plan, enable, support and scale anytime, anywhere access to enterprise content from converged mobile devices


Platform integration and deployment services

Enabling business flexibility with faster, more cost-effective PC platform deployments and refreshes


Smart business desktop

Leverage cloud computing for security-rich desktop virtualization


Software platform management services

Reduce costs and risks and increase uptime with our consistent, worldwide processes for designing, building, distributing and maintaining your end user software platform


Strategy and planning for an optimized workplace infrastructure

Reduce costs and improve productivity with a workplace strategy


SmartCloud Control Desk (SaaS) (US)

Simplify end-user support with an IBM Cloud-hosted, software-as-a-service system


TotalStore solution (US)

Simplify end-user support with an IBM Cloud-hosted, software-as-a-service-system

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