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Artificial intelligence
Artificial intelligence (AI) consulting services
75000+ generative AI trained experts are ready to create value for you
We’ll see as much as USD 4.4T in annual productivity gains driven by AI by 2030. But, according to analysts 74% of companies struggle to achieve and scale value from AI.
Our global team of more than 75,000 generative AI-certified IBM consultants in IBM and strategic partner technology help leading businesses across every industry in over 75 countries overcome the challenges of realizing value with AI. We do this by designing, building and scaling cutting-edge AI and Agentic AI solutions that align AI investment to business strategy, enable people to trust the AI models that support them, and meet you at your current state, no matter your current skills or technical footprint.
Scaled AI requires the right strategy, data, architecture, security and governance. It takes all of it to de-risk and then accelerate an AI journey. IBM Consulting helps you do the right AI and do AI right.
IBM accelerates client value creation and delivery with accessible, scalable, purpose-built AI tools.
Learn why HFS ranked IBM as a Market Leader in this competitive analysis of professional services firms who are creating value with generative AI.
Read on to learn why IBM is ranked as both a Leader and a Star Performer.
Benefits
Capabilities
IBM Consulting equips businesses with the power of generative AI, including watsonx, delivering enhanced insights and productivity. With it, our expert team guides clients through every step of their AI transformation journey.
IBM Consulting establishes the right guardrails for responsibly building AI throughout enterprises. Prepare your organization for the future with organizational governance frameworks alongside automated AI governance platforms.
Empower your business with the latest advances in AI, machine learning and automation to support the full data science lifecycle – from prepping and exploring data to building, deploying, managing and monitoring models. IBM Consulting’s Modern Data Accelerators are just one of the methods our consultants use to transform your data environment.
Move beyond pilots and scale AI across your business. We help you integrate complex AI and agentic workflows into your business processes to get the next level of value you need. Our experts, along with our library of accelerators, speed your time to value using your preferred AI platform.
Use cases
Elevate your customer experience to differentiate your organization by intelligently applying AI technology.
Strategize, modernize, build and manage applications more autonomously with the power of AI and hybrid cloud.
Optimize your workforce with our AI augmented HR solutions and expertise.
Modify your strategy and content based on AI technology that identifies customer behavior, preferences and sales trends.
Use AI-powered insights for better performance measurement, forecasting and more confident decision making.
As a global industry leader, our cybersecurity services use our proprietary AI to both transform your business and manage your risk.
How we work
Our consultants use Modern Data Accelerators to enhance our Data Transformation delivery, accelerating time to value through AI, the collective wisdom of IBM, and industry best practices. The tools are ready to deploy on any on-prem, cloud, or hybrid cloud environment, operating in multiple industries, across multiple geographies. Surge your time to value and transform your data environment in a matter of weeks, rather than months.
Leveraging IBM and partner technology, IBM Consulting Advantage is an AI services platform that allows for easy, customized access to proprietary methods, purpose-built AI assets and models and role-based generative AI assistants. Learn how to reimagine your work, with AI.
Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt breakthrough technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology.
Case studies
Generative AI is transforming operations within financial institutions, learn how Nationwide Building Society tackled the significant changes this technology requires.
Read how IBM Consulting helped PepsiCo establish a responsible AI framework, create a unified AI platform, and more.
Learn how IBM Consulting leveraged it’s expertise and partnership with AWS to shift Water Corp to a new cloud-based strategy.
Read about how Virgin Money worked with IBM Consulting to build an AI-powered banking virtual assistant to boost customer engagement.
Unlock the value of data analytics and leverage AI to deliver real-time personalized experiences for your customers with Adobe Experience Platform.
As a premier AWS consulting partner, IBM helps modernize and scale contact centers powered by Amazon Connect platform and integrate AI, ML and automation solutions on AWS Cloud.
IBM helps integrate and scale AI applications and machine learning and infuse AI-powered intelligent workflows into business processes on Google Cloud. IBM also partners with clients to transform customer service with Google’s Contact Center AI Platform.
IBM provides the expertise, framework and toolkits to create a roadmap for adoption of AI, analytics and machine learning at scale and to also reinvent businesses processes with intelligent workflows, all built on Microsoft Azure.
Change Agents with Ethan Mollick, Co-Director of Generative AI Lab at Wharton, How AI agents will reinvent productivity.
Learn how the gen AI opportunity can unlock productivity and innovation at scale.
What are AI leaders doing differently? Check out the Linkedin Live session to learn why AI leaders are able to effectively apply AI to their business today.
Meet our experts
Senior Partner and Global Leader, Artificial Intelligence (AI) & Analytics practice, IBM Consulting, Manish helps enterprises transform their business and capture the tremendous value from the disruption AI offers.
Vice President and Senior Partner, Americas AI Analytics Leader, IBM Consulting, Shobhit helps organizations leverage the transformative power of AI implementation to deliver quantifiable data-driven business results and holds multiple AI patents.
IBM Consulting’s Global Leader for Trustworthy AI, Phaedra is on the IBM Academy of Technology leadership council, is a Fellow of the RSA, a prolific public speaker and author of the book “AI for the Rest of Us”.
IBM Consulting’s Global Managing Partner for Generative AI and Global Leader, Matt helps organizations drive business growth by combining AI and experience to deliver transformative outcomes, while partnering with organizations and leveraging IBM’s innovative technology and ecosystem partnerships.
Related solutions
Integrate enterprise data to build digital, operational, analytical, data science and AI models, facilitate deep learning and automate processes using intelligent workflows.
Digitize and automate workflows with AI to create touchless processes that are powered by a hybrid workforce.
Learn how we work with clients to create a responsible, transparent AI strategy supported by organizational governance frameworks alongside automated AI governance platforms.
IBM Watsonx is our portfolio of AI products that accelerates the impact of generative AI in core workflows to drive productivity.
Transform your business and manage risk with a global industry leader in cybersecurity consulting, cloud and managed security services.
Experience-led co-creation that drives business value quickly, modernizes essential business processes, and helps you deploy enterprise-wide AI strategies.
Footnotes
1 “The economic potential of generative AI: The next productivity frontier”, McKinsey, 2022
2 “AI Adoption in 2024: 74% of Companies Struggle to Achieve and Scale Value”, Boston Consulting Group, 2024
