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HR and talent transformation consulting

Reimagine and modernize HR with AI at the core to deliver better business outcomes, and unlock employee and work potential
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Unlock new levels of workforce performance and productivity

As businesses face multiple challenges: evolving employee expectations, a global labor shortage, and a growing skills gap, HR leaders are being looked to for answers and leadership. HR leaders have a critical role in turning their organization into one that anticipates disruption and moves with agility to compete and win in uncertain times. HR organizations must evolve and adopt new ways of working between running-the-business and driving transformation initiatives. Doing so will enable them to balance strategy and execution.

IBM HR and talent transformation consulting works hand-in-hand with HR who play a pivotal role to seamlessly integrate workforce dynamics into these broader transformation initiatives. Together, we reimagine Human Resources with AI at the core delivering business value, advancing the talent agenda, accelerating the digital roadmap, creating a modern and agile HR function -- underpinned with a consumer-inspired employee experience. Applying our deep industry expertise, we work with organization to address their unique talent goals and challenges, creating strategies that unlock new levels of workforce performance and productivity inside their business.

How AI is Reshaping the Role of CHROs & Chief People Officers

How CEOs are using expertise and agentic AI to thrive amid turbulence

The 2025 IBM CEO Study reveals five bold mindshifts to turn turbulence into opportunity and fuel reinvention with agentic AI.

CEO Study 2025

Automate HR processes with watsonx Orchestrate and allow your HR team to focus on higher-level work while offloading tedious tasks.

Benefits

Benefits

Reinvent ways of working with tomorrow's skills

Redesign and modernize jobs by harnessing the power of AI and automation into newer ways of working.

Modernize the HR function

AI and automation will revolutionize how HR serves both employees and the business, lifting it from a policy enforcer to value driver.

Accelerate technology transformation

Advance your HR digital roadmap, aligning technology with business objectives and scale, as new technology introduces new opportunities.

Capabilities

Capabilities

Change management

Prepare, support, and help the workforce to embrace and adopt business change-- improve adoption and sustain new ways of working through leadership alignment, defined success measures, and workforce involvement.

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Skills and development

Craft and execute innovative hyper-personalized learning strategies, harnessing the transformative power of cutting-edge technologies like AI, to cultivate a highly motivated workforce primed for the demands of tomorrow.

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Employee experience

Future state EX anchored to the spoken and unspoken voices of your internal and external customers, focusing on the “whole-self” and maximizing AI efficiencies through digital access points tailored to the needs of the workforce.

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HR technology transformation

Reinvent your HR function with employee-centric AI design, reduce HR operating costs through managed employee services that deliver state-of-the art, always on, consumer-like HR services to employees.

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HR, talent and employee operations outsourcing

AI-first approach to modernize the HR function - enhance employee experience while reducing your operational cost whether you decide to outsource, or keep your services retained.

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Co-create with IBM Garage ™

Co-create with IBM Garage ™

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Ideate, build, measure, iterate and scale solutions for your HR and talent transformation seamlessly with our end-to-end framework of design thinking, agile and DevOps practices - accelerated by generative AI tools from IBM and partners.

Talk to an IBM Garage Expert Learn about, IBM watsonx Orchestrate, a generative AI tool to automate HR processes

Market recognition

Forbes recognizes IBM Consulting as one of America’s Best Management Consulting Firms in 2025

IBM Consulting was recognized for the 10th consectutive year as one of the best management consulting firm. Discover what sets us apart.

Read the article

Strategic partnerships

Strategic partnerships

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Oracle

Accelerate your journey to Oracle Cloud and transform with cognitive solutions.

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SAP SuccessFactors

Improve your employee experience and operational effectiveness to help transform human resources using SAP SuccessFactors.

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Workday

Transform your HR by applying the power of cloud and AI technologies to your Workday implementations.

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Industries

Automotive Financial Services Government Retail Telco
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Leveraging AI for HR in automotive

Utilize generative AI to enhance HR processes for automotive. Streamline skills development, improve communication, and automate process management for better outcomes.

Read the AI Academy guidebook for HR in automotive Estimate your watsonx ROI
Reimagine your HR with an AI strategy briefing

Accelerate your adoption of generative AI and reimagine your HR with an AI strategy briefing.

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