IBM Institute for Business Value
- Peter Korsten
Global Business Services Partner & VP, Global Leader IBM Institute for Business Value
- Carolyn Baird
Global CRM Research Lead, IBM Institute for Business Value
Strategy and Transformation
Drive market, customer and workforce management from strategy to execution
- Saul Berman
Partner & VP, Global Strategy Consulting Innovation & Growth Leader, IBM Global Business Services
Enterprise Marketing Management
Engage buyers in highly relevant, interactive dialogues across digital, social and traditional marketing channels
- Jay Henderson
Global Strategy Program Director, Enterprise Marketing Management, IBM Software Group
Business Analytics and Optimization
Make better marketing decisions through smarter use of data
- Susan Cook
Partner & VP, Business Analytics & Optimization, IBM Global Business Services
- Dave Laverty
VP Worldwide Marketing, Information Management, IBM Software Group
- Irene Flora
Sales Executive, SPSS, IBM Software Group
Smarter Commerce
Create a dialogue with customers via targeted marketing and transform deep customer insights into action
- Paul Papas
Global Leader, Smarter Commerce, IBM Global Business Services
Customer Relationship Management Solutions
Gain a better understanding of customers and provide a compelling, consistent customer experience across channels
- Gautam Parasnis
Partner & Vice President - Global CRM Leader, IBM Global Business Services
Customer Relationship Management Services
Innovate your customer marketing, sales and service functions with business process outsourcing services
- Ben Roden
Global Strategy Lead, CRM and Industries, IBM Global Process Services
Social Business
Cultivate collaboration and community—both internally and externally
- Jennifer Okimoto
Associate Partner, Strategy and Transformation, IBM Global Business Services
IBM Interactive
Improve your customer experience in a digital, social and mobile world
- Raj Mirchandani
Partner, Application Innovation Services, IBM Interactive Solutions Leader, IBM Global Business Services
Application Innovation Services
Enable business innovation through robust application innovation solutions
- Raj Mirchandani
Partner, Application Innovation Services, IBM Interactive Solutions Leader, IBM Global Business Services
Media inquiries
- Leslie Monreal-Feil
Media Relations, IBM Global Business Services
Analyst inquiries
- Michelle Henry
Analyst Relations, IBM Global Business Services
Act now
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