Performance management and evaluation
Employee engagement and commitment
Sourcing and recruitment
What to do: Look at talent through a marketing lens. As competition intensifies, CHROs must rethink recruitment strategies and create employee experiences that emulate the personalized customer experiences good marketers deliver.
How to do it: Exploit technology to enhance the employee experience. Emerging technologies like cloud computing and mobility help employees collaborate and function more effectively, while giving CHROs data they can use to improve recruitment and gain new insights on their workforces.
What you need to do it: Become flexible, analytical and social. The leading CHROs are making their workforces more flexible by bringing in partners with valuable skill sets, and improving decision making on current and future talent with robust analytics. They're also using social tools to gain insights from their workforces, and to better understand and mitigate needs and concerns.
Engage individuals through ongoing dialogue about the business
Generate and capture new ideas and innovations
Understand employee sentiment on an ongoing basis
IBM Expertise for CHROs
Talent and Engagement Solutions and Services
Improve employee experiences through cognitive computing, behavioral science, workforce analytics and design thinking.