About Glenn Finch

  • Global Leader in Big Data & Analytics.
  • Experienced in CRM strategy, process, channel, targeting/selection and technology redesign.
  • 25 years experience in financial services for top corporations worldwide.

At IBM, Glenn serves as the Global Leader for Technology and Data in the Business Analytics and Strategy practice. His emphasis on business analytics and optimization is focused on the most challenging and transformative engagements IBM undertakes. Those engagements have leveraged broader customer centricity and customer experience work across the customer acquisition, customer management and servicing processes. He has over 25 years of experience advising global clients on how to achieve greater business value from their analytic environments, as well as to reduce the ongoing cost of running those environments, through large-scale transformation.

"…CEOs agree on one point: They don’t just want to store more data better, they want to innovate around that data."

– Forbes

Clients Glenn has served include such organizations as: RIMAC, DirecTV, FNMA, Nationwide, Banorte, WellPoint, JPMC, Bank of America, MBNA, HSBC, Capital One, American Express, Citibank, Norwest Bank, Chase, Barclays, LTSB, GE Capital, The Associates, State Farm, Norwich Union, First Interstate Bank, North American Mortgage, Household, GM, and Broadway & Seymour.

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