| The right partnering strategy can have a significant financial effect | In the world of business and IT services sourcing, there’s a Maslow-like hierarchy of needs emerging. Sourcing motivations are moving up the pyramid beyond basic needs, like cost-cutting, to higher-order business outcomes, such as growth, competitive advantage and innovation. Eager to capitalize on opportunities presented by disruptive technologies, organizations often need to partner to gain necessary capabilities and expertise in mobile, social, cloud and analytics. This study from IBM's Center for Applied Insights explores the potential for improved financial results with the right partnering strategy.
| Infrastructure optimization
| Thought leadership
|
|---|
| Gain the software edge | A new study from IBM's Institute for Business Value reveals that the majority of business leaders indicate that software development and delivery capability is critical to being able to exploit technology trends for competitive advantage. But remarkably, only 25 percent felt that their teams leveraged it effectively today. This "execution gap" — the difference between the need to deliver software effectively and the ability to do so — is causing missed business opportunities for the vast majority of companies surveyed.
| Leadership and innovation
| Thought leadership
|
|---|
| Reshaping the IT organization to fit an era of exponential change | CIOs are redesigning their IT organizations to meet the needs of the future – a future punctuated by both accelerating, and (at times) disruptive change. An emerging set of innovative CIOs, based upon IBM’s recent research, are grabbing the “bull by the horns” and making the essential changes required for success ahead.
| Leadership and innovation
| Thought leadership
|
|---|
| Uncovering new opportunities for strategic and tactical intersections among CEOs, CMOs and CIOs | This “cross-section view” of IBM's most recent executive research shows how executives can connect more effectively to support CEOs’ stated top priorities, including: teaming better across the organization, individualizing customer relationships and investing in partnership ecosystems. With these three common areas of focus, CEOs, CMOs and CIOs can create the synergy to improve organizational interactions for the benefit the enterprise, its customers, employees and partners.
| Leadership and innovation
| Thought leadership
|
|---|
| Combining big data and the scientific method to predict marketing outcomes | The marketing profession has long relied on data. But as the terabytes grow, progressive marketers are turning to science. They’re using systematic observation, testing and measurement to study broad behavioral patterns, drill down from the aggregate to the individual and produce new insights that improve business outcomes. Doing this effectively means mastering three capabilities – architecting data, applying science and influencing action.
| Leadership and innovation
Business insight and analytics
| Thought leadership
|
|---|
| The IBM Big Data and Smarter Analytics Leadership Summit | Watch replays of the two keynote addresses from the February summit to find out how leaders are combining big data with analytics to dramatically improve their business. Big data. Real solutions. Big results.
| Business intelligence and analytics
Business insight and analytics
Information strategy and analytics
| Event (virtual)
|
|---|
| Become a mobile enterprise | Innovative businesses are becoming mobile enterprises. They connect with mobile customers, build insights through more powerful analytics, deliver more convenient and relevant engagements, and improve management and customer service with seamless integration of front-end functionality and back-end data.
| Leadership and innovation
Organization and people
People and process transformation
| Thought leadership
|
|---|
| Develop a partnership strategy to improve business outcomes | As CIOs face increasing pressure to deliver transformative business value with limited resources, they
are turning to strategic partners to extend their capabilities. In fact, 2/3rd of CIOs plan to partner extensively as a source of new skill and expertise. The linked webcast describes how a partnership with IBM can augment capabilities, speed execution, and optimize infrastructure,
| Leadership and innovation
Infrastructure optimization
| Prodcast
|
|---|
| You can't keep all your data forever. The good news is -- you don't need to. | According to the Compliance, Governance and Oversight Council (CGOC), over two-thirds of
information maintained in organizations has no business, legal or regulatory value. And, with the volume of data exploding, the need has never been greater to develop information governance strategies and policies designed to identify what needs to be saved and what should be shed. The founder of CGOC provides an overview of the problem and the solution in her article on "Defensible Disposal".
| Infrastructure optimization
| Thought leadership
|
|---|
| CEO Case Study Compendium | In today's connected era, innovative organizations are changing how they engage with employees, customers and partners from IBM uncovered insights on how to best leverage expanded connections. This report highlights seven case studies of organizations that are gaining advantage today.
| Leadership and innovation
| Case study
|
|---|
| Predictive Analytics: Fixing the way we fix things |
Learn about statistical models to predict potential problems
| Information strategy and analytics
Business intelligence and analytics
Business insight and analytics
| Thought leadership
|
|---|
| The 5 in 5 |
IBM Researh makes five predictions.on the innovations that will change our lives in the next five years. Researchers
foresee the era of cognitive computing, where systems learn instead of passively relying on programming. As a result, emerging technologies will continue to push the boundaries of human limitations to enhance and augment our senses with machine learning, artificial intelligence (AI), advanced speech recognition and more.
| Leadership and innovation
| Thought leadership
|
|---|
| Proactively address and manage IT risks to enable innovation
|
This one-page infographic summarizes the key findings of the 2012 Chief Information Security Officer
Study and features ten essential practices to secure information systems and assets.
| Secure and resilient enterprise
| Thought leadership
|
|---|
| The Connected Generation
|
The 2012 IBM Global Student Study from IBM's Institute for Business Value reveals a pool of talent with
diverse capabilities, who are substantially prepared to help organizations lead through connections. The Study also exposes areas where students feel unprepared by their education as they prepare for the challenges of tomorrow.
| Leadership and innovation
| Thought leadership
|
|---|
| Embracing the digital workplace
|
This Center for CIO Leadership on-demand virtual roundtable provides perspectives from
three global experts on how social media and digital work can deliver business value.
| People and process transformation
| Event (virtual)
|
|---|
| Fast track to the future: the IBM 2012 Tech Trends Report |
The IBM Center for Applied Insights and developerWorks have collaborated to survey more than 1,200
IT and business decision makers who are determining how to best leverage emerging technologies
| People and process transformation
| Thought leadership
|
|---|
| Making the most of social media |
To better understand how organizations are taking advantage of social business, the IBM Institute for
Business Value surveyed more than 1,100 businesses around the world, and conducted extensive interviews with more than two-dozen recognized leaders in social business. Discover what these leaders are doing to expand upon a presence on the major social platforms and embed social outreach into their core processes and capabilities.
| Leadership and innovation
Organization and people
People and process transformation
| Thought leadership
|
|---|
| IBM embraces mobile technologies for business computing |
The explosion of capable, connected smartphones and tablets is changing the way IBM employees
want to work. Discover how IBM is accommodating requests for broad mobile access while protecting enterprise data, delivering business value and defining a mobile strategy that can adapt to changing technologies.
| People and process transformation
| Case study
|
|---|
| An intelligent and integrated approach to IT security
|
IBM Security solutions provide a comprehensive security framework that spans hardware and software along with the
service expertise to provide integrated security solutions customized for your unique needs and designed to lower your total cost of ownership.
| Secure and resilient enterprise
| Solution
|
|---|
| Optimize business continuity, improve regulation management and enable quicker recovery from unanticipated disasters |
IBM Business Continuity and Resiliency Services can help you maintain near-continuous business operations
and assist in managing regulatory compliance, improved systems availability, data protection and the integration of IT operational risk management strategies.
| Secure and resilient enterprise
| Solution
|
|---|
| Enterprise Risk Management: An Insider's Guide |
View to the Center for CIO Leadership Virtual Roundtable webcast on Enterprise Risk Management. Security
experts from IBM, Raytheon and Fiserv share the proactive steps they’ve taken to reduce risk, meet new threats, and develop new processes to move toward the future with confidence.
| Leadership and innovation
Infrastructure optimization
| Event (virtual)
|
|---|
| Insights from cloud computing pioneers |
In the midst of the buzz around cloud computing, there is steady optimism building for one of its
least understood forms: Platform-as-a-Service (PaaS). An increasing number of pioneers are seeing the advantages of PaaS and are blazing the trail with early adoption. What they’ve done — and where they plan to go — can provide valuable insight into what PaaS can do for business.
| Infrastructure optimization
| Thought leadership
|
|---|
| Business Analytics and Optimization |
Services and software to help you predict and respond to opportunities and threats
| Leadership and innovation
| Thought leadership
|
|---|
| Uncovering business value in "Big Data" |
A global study from IBM’s Institute for Business Value explores how innovative enterprises are gaining
competitive advantage through the use of Big Data and analytics. The paper uses case studies to illuminate the complexities faced by organizations working with Big Data and the benefits they are deriving.
| Infrastructure optimization
| Video
|
|---|
| IBM InterConnect 2012 |
In this era of interconnected industries, businesses and consumers, a new kind of leadership is required
to turn opportunity into business outcomes. Smarter businesses are capitalizing on information as a bountiful resource and using technology as the catalyst for unleashing innovation. IBM InterConnect 2012 is a new and unique event designed to provide opportunities to meet and collaborate with business and IT leaders
| Leadership and innovation
| Event (face to face)
|
|---|
| IBM SAP cloud solutions |
As business-critical SAP environments proliferate and the scope of SAP expands, organizations are
looking to improve SAP service delivery speed and quality. SAP cloud-based solutions from IBM can help improve provisioning speed, flexibility and service with security-rich, cost-effective and scalable cloud infrastructures and business processes.
| People and process transformation
| Solution
|
|---|
| As Marketing moves to leverage information technology the need for CMO and CIO collaboration has never been greater |
IBM's Institute for Business Value analyzes nearly 5000 interviews with CMOs and CIOs to provide fresh insights into the
value of improved collaboration between CMOs and CIOs. It is a clear response to the radical shifts occurring in both the Marketing and Information Technology (IT) fields.
| Leadership and innovation
| Thought leadership
|
|---|
| Discover how leading marketers grow profit and revenue faster than their peers |
A report from IBM's Center for Applied Insights indicates the keys are effective engagement and intelligent investment.
Importantly, evolving technology and social trends hold tremendous potential for engaging customers on an individual basis, helping to turn marketers’ long-held aspirations into reality.
| Leadership and innovation
| Thought leadership
|
|---|
| A Forrester Research survey shows surging demand for workplace flexibility |
Where work is done is evolving rapidly with over half of employees now working outside the office on a
regular basis and using multiple devices to access applications and data. These trends are expanding the security perimeter well beyond the walls of the organization, and convincing many to look to outside experts for help.
| Leadership and innovation
People and process transformation
| Thought leadership
|
|---|
| How Financial Markets leaders are able to excel amid today's new realities |
The key is staying nimble to move fast in the face of global uncertainty and increased regulatory pressures.
| Leadership and innovation
| Thought leadership
|
|---|
| Collaboration: a path to faster, less expensive software development |
Senior executives recognize that software is a source for sustained economic performance and market advantage;
however, the complexity of software-intensive systems can be a barrier to business initiatives.
| Leadership and innovation
People and process transformation
| Thought leadership
|
|---|
| What business leaders need to know about IT security trends and risks |
Learn the preventative measures that can improve security in this report from IBM's Institute for Business Value. In an
increasingly connected world, the frequency and scope of data loss, “distributed denial of service” attacks and “social hacktivism” reinforce the need to protect assets aggressively and proactively.
| Leadership and innovation
Risk management and compliance
Secure and resilient enterprise
| Thought leadership
|
|---|
| InformationOnDemand 2012 |
Get smarter about smarter analytics with world-class technical and business education at IBM's premier Information Management Conference
| Information strategy and analytics
| Event (face to face)
|
|---|
| An important stop to consider when charting your Marketing Transformation roadmap |
Flexible financing options from IBM Global Financing can enable Chief Marketing Officers (CMOs) and Chief
Information Officers (CIOs) to apply predictive analytics solutions to transform customer engagement strategies and business models.
| Leadership and innovation
| Solution
|
|---|
| Six key skills CIOs need to master business leadership |
A report from Center for CIO Leadership offers insights and a roadmap for CIOs to follow as they negotiate the
challenges and opportunities of creating sustainable business value for the enterprise. For each of the Center's six core competencies, detailed findings and insights on the current state of CIOs' skills are offered.
| Leadership and innovation
| Thought leadership
|
|---|
| Smarter Marketing - where art and science converge |
By radically rethinking their profession, marketers can understand customers as individuals, use predictive
tools to get ahead of demand and design truly social businesses—to ensure that the brand and culture are one. These CMOs are proving that marketing can be less obtrusive and more personal, less of a pitch and more of a service to people than ever before.
| Leadership and innovation
| Thought leadership
|
|---|
| Collaborating to achieve customer centricity |
Insights from IBM’s Global CMO Study and the right partnerships can help CMOs get closer to the
customer. Success in collaborating with external and internal partners to achieve greater customer intimacy will be the hallmark of the strengthened CMO.
| Leadership and innovation
People and process transformation
| Thought leadership
|
|---|
| IBM Mobility Services |
The new workplace is now undeniably a mobile enterprise. However, the combination of anytime, anywhere
transactions and a blurring of lines between corporate and individual use makes managing this environment a challenge for IT leaders. IBM can help develop the right strategy and governance and deliver a wide range of mobile enterprise services to create a more productive, connected workplace.
| Leadership and innovation
Secure and resilient enterprise
People and process transformation
| Solution
|
|---|
| Outperforming in a data-rich, hyperconnected world |
Discover how leading enterprises are tapping into Big Data to improve performance and results in this report from
the IBM Center for Applied Insights in cooperation with the Economist Intelligence Unit. The report is based on a survey of nearly 1,200 executives across nine industries in 64 countries, and investigates their ability to capture data, share insights and take actions based on what they learn.
| Leadership and innovation
Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Thought leadership
|
|---|
| Improving productivity while cutting costs with a flexible workplace |
A report from IBM's Center for Applied Insights based on a global survey of CIOs and IT managers provides
perspective on how best practices can deliver tangible benefits, and what the most successful enterprises are doing that sets them apart.
| Leadership and innovation
People and process transformation
| Thought leadership
|
|---|
| IBM SmartCloud |
Rethink IT. Reinvent Business. Cloud computing changes the way we think about technology and its positive impact on the enterprise.
| Leadership and innovation
Infrastructure optimization
| Solution
|
|---|
| Leading through Connections |
Discover the insights in the 2012 Global CEO Study based on interviews with over 1700 CEOs, general managers and
senior public sector leaders in 64 countries. The study explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments.
| Leadership and innovation
| C-suite study
|
|---|
| Keeping pace with the rapidly changing security landscape |
The 2012 Chief Information Security Officer assessment from IBM’s Center for Applied Insights reports that
Information security is an enterprise-wide priority. Forward-thinking leaders identified in this global survey are taking a more proactive, integrated and strategic approach to addressing information security threats.
| Secure and resilient enterprise
| Thought leadership
|
|---|
| Innovate 2012 |
Innovate 2012 will show you how to harness the power of software-driven innovation to deliver smarter products and improve business outcomes.
| Leadership and innovation
| Event (face to face)
|
|---|
| Uncovering best practices to improve data center efficiency |
The IBM Global Data Center Study describes a data center operational efficiency model designed to
assess the capability levels of an existing data center. This IDC report also describes the ways IT organizations can progress along the path of data center transformation.
| Infrastructure optimization
| Thought leadership
|
|---|
| IBM PureApplication System |
The IBM PureApplication™ System is designed and tuned specifically for transactional web and
database applications. This flexible platform is designed to be easy to deploy, customize, safeguard and manage.
| Infrastructure optimization
| Solution
|
|---|
| IBM PureFlex System |
A PureFlex System includes integrated patterns of expertise designed to automate and optimize the deployment and mantenance of your workloads.
| Infrastructure optimization
| Solution
|
|---|
| Finding success In the cloud |
The cloud transformation within IBM is enabling dramatic reductions in IT support costs and major
improvements in workplace efficiency and resource use.
| Leadership and innovation
Infrastructure optimization
| Case study
|
|---|
| Introducing IBM PureSystems |
Expert integrated systems combine the flexibilty of general purpose systems, the elasticity of cloud and the simplicity of an appliance tuned to the workload.
| Infrastructure optimization
| Solution
|
|---|
| Discover the power of Smarter Analytics |
On a Smarter Planet, those with the best information will win. Already, organizations that embrace
analytics are outperforming their competition—and the gap is widening. They are extracting insights not only from enterprise data, but also from “Big Data” that is continuously flowing in from a variety of new sources. These insights help them make better, faster decisions and automate processes.
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Thought leadership
|
|---|
| Making the complex simple for better decision making |
This client story is about how analytics has been applied to Westfield Insurance's product portfolio
and agent network to drive greater insights, manage risk, service customers and differentiate the company in the markets it serves
| Leadership and innovation
Business insight and analytics
| Case study
|
|---|
| Partnering to manage the application portfolio |
Leaders from Westfield Insurance Company talk about their partnership with IBM to manage core business applications.
| Leadership and innovation
People and process transformation
| Case study
|
|---|
| Integrated Expertise: unveiling a new era of computing |
These new systems leverage built-in expertise, integration by design, and a simplified overall experience
to fundamentally change the economics of IT. Not only will it revolutionize operations, your entire enterprise will benefit from immediate access to the collective knowledge of thousands of deployments and millions of lessons learned.
| Leadership and innovation
Infrastructure optimization
| Event (virtual)
|
|---|
| IBM is helping leaders become Masters of Business Change |
Learn how Westfield Insurance is mining new customer insights through enterprise data analytics.
yes
- Driving new customer insight through business analytics at Westfield Insurance (540KB, 2 pages)
- "Digging Deep" - a unique program of leadership excellence at Caterpillar (545KB, 2 pages)
- Optimising social services in Alameda County (511KB, 2 pages)
- Offering mobile users a comprehensive sports application at Fox Sports Interactive (525KB, 2 pages)
- Creating a smarter grid at San Diego Gas and Electric (534KB, 2 pages)
- Driving new customer insight through business analytics at Westfield Insurance (540KB, 2 pages)
- "Digging Deep" - a unique program of leadership excellence at Caterpillar (545KB, 2 pages)
- Optimizing social services in Alameda County (511KB, 2 pages)
- Offering mobile users a comprehensive sports application at Fox Sports Interactive (525KB, 2 pages)
- Creating a smarter grid at San Diego Gas and Electric (534KB, 2 pages)
| Leadership and innovation
| Case study
|
|---|
| Tap into the power of the cloud to drive business model innovation |
To transform internal operations, customer relationships and industry value chains, organizations need to
determine how best to employ cloud-enabled business models. A global survey conducted by IBM’s Institute for Business Value in conjunction with the Economist Intelligence unit provides insight.
| Leadership and innovation
Infrastructure optimization
People and process transformation
| Thought leadership
|
|---|
| Winning on the global playing field |
Hear how an integrated, shared services business process outsourcing model allows organizations to combine
common and transactional activities occurring across back-office functions into a single, global integrated business services organization
| Finance transformation
| Solution
|
|---|
| IBM Project Financing |
IBM Project Financing™ provides credit-qualified clients with an integrated financing facility that matches
the scope and duration of IBM-led services solutions including Business Analytics and Optimization and Cloud. Customized structures can often be tailored to cover the entire project's life cycle.
| Leadership and innovation
| Solution
|
|---|
| Streamlining talent recruiting at General Motors |
Learn why GM turned to IBM Global Process Services to streamline and speed its recruiting
practices and implement strategic tactics to improve its talent acquisition processes.
| Leadership and innovation
| Case study
|
|---|
| Optimizing financial processes at Unilever |
A European division of an international CPG company uses intelligent technology, instrumented asset-based
process solutions and global delivery capabilities to create a more flexible, adaptable operating model that contributed to the company’s EUR700 million annual savings
| Finance transformation
| Case study
|
|---|
| Consolidating data centers and streamlining IT infrastructure improve efficiency and flexibility at IBM |
Learn the steps IBM took to simplify IT operations, cut costs and improve service delivery.
| Infrastructure optimization
| Case study
|
|---|
| Impact 2012 |
The IBM Impact 2012 Global Conference will bring together more than 9,000 technology and business leaders
at a single event for a transformative learning opportunity. Now more than ever, it is imperative that organizations learn how world-class technologies can help turn change and complexity into advantages.
| Leadership and innovation
People and process transformation
| Event (face to face)
|
|---|
| Deploying analytics to build the smarter data center |
Smarter data centers are responding faster to change -- and transforming operational costs – thanks
to new analytics-based services that provide insights into data center operations and actively monitor and manage resources for continual improvement.
| Infrastructure optimization
| Other internal link
|
|---|
| Security Essentials for the CIO -- a series from the IBM Center for Applied Insights |
Managing threats to information security requires vigilance and a set of proactive practices and capabilities to
safeguard the enterprise. This eight-part series discusses the threats to be managed and the technology, process and policy measures CIOs should pursue to protect information.
yes
| Secure and resilient enterprise
| Thought leadership
|
|---|
| The National Football League drafted IBM to help execute a world-class IT transformation |
Hear from the National Football League (NFL), vice president of information technology, Nancy Galietti,
on how the NFL teamed with IBM to create an IT shared service to address the NFL's growing demands on IT.
yes
| Leadership and innovation
Infrastructure optimization
| Case study
|
|---|
| Greater performance, resiliency and efficiency down under |
Discover how IBM analytics and cloud solutions helped the Australian Open deliver greater information to fans.
| Leadership and innovation
Infrastructure optimization
| Case study
|
|---|
| Capitalizing on the crowd |
Learn the value of collective intelligence in this study from IBM's Institute for Business Value
yes
| Leadership and innovation
Organization and people
| Thought leadership
|
|---|
| Access IBM Institute for Business Value thought leadership on your iPad or Android tablet |
Download the iPad application from iTunes
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Making everyone a risk manager |
Enterprise Risk Management is far more than purchasing insurance at the University of California. In the past
5 years, the Chief Risk Officer has been able to reduce the UC system's cost of risk over 420 million dollars by building constituencies across different disciplines and reshaping risk management around a model in which everyone is a risk manager.
| Risk management and compliance
Secure and resilient enterprise
| Case study
|
|---|
| CIO Persepctives: Shifting the focus from the back office to the front office |
This CIO Perspectives video from the Center for CIO Leadership features IBM Researcher Dr. Carl Abrams
who provides insights into new advances in analytics and how they can be applied in business, and provides advice for CIO's with legacy as well as non-legacy systems.
| Leadership and innovation
Information strategy and analytics
| Thought leadership
|
|---|
| Pulse 2012 |
With over 7,000 attendees including industry-renowned speakers, Pulse 2012 features hundreds of technology
leadership sessions, industry-focused breakouts, and technical skill-building workshops.
| Effectiveness and efficiency
Secure and resilient enterprise
People and process transformation
| Event (face to face)
|
|---|
| Building a globally integrated enterprise to enable growth |
Learn how IBM instills cultural adaptability and empowers country leaders through a Global Enablement
Team approach designed to improve IBM’s global integration. This approach ultimately enables the enterprise to develop global talent and grow the business through greater overall alignment across the enterprise.
| Leadership and innovation
| Thought leadership
|
|---|
| Unlocking the value of business analytics |
Center for CIO Leadership research with leading CIOs reveals that CIOs and line of business leaders must
develop a partnership based on fundamentals in order to evolve analytics in their enterprise by building analytics competencies in the IT team and properly communicating value to senior leadership and other stakeholders.
| Information strategy and analytics
| Thought leadership
|
|---|
| CIO Perspectives: A Center for CIO Leadership panel discussion on business analytics |
Watch the video
| Leadership and innovation
Information strategy and analytics
| Video
|
|---|
| Lotusphere 2012 |
IBM's Social Business conference emphasizes mobility, collaboration and cloud solutoins. This event
will be held at the Swan and Dolphin Hotels at Walt Disney World in Orlando from January 15th to 19th.
| Leadership and innovation
People and process transformation
| Event (face to face)
|
|---|
| Enterprise Market Management |
End-to-end enterprise marketing management solutions from IBM can help transform all aspects of marketing
to engage customers in highly relevant, interactive dialogues across digital, social, mobile and traditional marketing channels.
| Leadership and innovation
| Solution
|
|---|
| Global Location Trends -- Annual Report |
Many countries are benefitting from increasing inward investment levels, either from the sheer number
of investment projects or jobs created by foreign investors. The driving force behind the growing investment has been an effort by companies to position themselves for the realities of a new global economy.
| Effectiveness and efficiency
| Thought leadership
|
|---|
| Analytics in the boardroom |
As organizations increasingly become data-driven, corporate boards will expect precise answers to questions
posed to the management team. Analytics allows organizations to identify the components of complex activities and ecosystems, understand dynamics and interdependencies, predict what is likely to occur next, and even recommend the best action to take. What once seemed impossibly uncertain is now knowable.
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Thought leadership
|
|---|
| Using analytics to achieve competitive advantage |
Learn how smart companies are gaining an edge in this report from IBM’s Institute for Business
Value in collaboration with the MIT Sloan Management Review. The report identifies a growing divide between those companies that see the value of business analytics and are transforming themselves to take advantage of these newfound opportunities and those that have yet to embrace them.
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Thought leadership
|
|---|
| The IBM X-Force 2011 Mid-year Trend and Risk Report |
The IBM X-Force Trend and Risk Report is produced twice per year: once at mid-year and once at year-end.
This report provides statistical information about all aspects of threats that affect Internet security, including software vulnerabilities and public exploitation, malware, spam, phishing, web-based threats, and general cyber criminal activity.
| Leadership and innovation
Secure and resilient enterprise
| Thought leadership
|
|---|
| Risk Management and Security: Insights from the CIO Frontline |
The Center for CIO Leadership interviewed CIO members across industries and geographies to gain their
perspectives on how IT risk is changing for CIOs and what approaches CIOs are implementing to take a leadership role in risk management.
| Leadership and innovation
Secure and resilient enterprise
| Thought leadership
|
|---|
| CIO Perspectives: Risk Management |
In this seven minute episode, CIO Perspectives: Risk Management, two key questions are discussed: how
organizations can create a culture that is risk aware but not risk averse and how a CIO can play a proactive role in leading the enterprise to managing risk as a business opportunity. The main message is that risk comes in different forms - risks from entering new markets, to cyber attacks, to basic password maintenance, and each risk element has unique challenges and considerations in being addressed.
| Leadership and innovation
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| Video
|
|---|
| CIO Virtual Roundtable - Next Generation IT Governance |
IT Governance is today’s challenge and tomorrow’s leadership opportunity for CIOs as they expand their
influence as business leaders. Join the Center for CIO Leadership and our partner, Cranfield School of Management, for this exclusive and highly topical session featuring Dr. Joe Peppard, Director, IT Leadership Program, Cranfield School of Management and Len Peters, Associate Vice President and CIO, Yale University.
| Leadership and innovation
| Event (virtual)
|
|---|
| Creating and measuring the expanded value of IT |
This webcast will explore how C-level business leaders can build business competencies and generate broader
economic value through IT investments, as well as the steps they can take to measure and communicate this value.
| Leadership and innovation
| Event (virtual)
|
|---|
| IBM expands the SmartCloud portfolio with new services and software offering unprecedented choice, security and portability |
Learn more about the industry's most advanced cloud services and software, which have been designed from the ground
up for enterprise clients. The latest IBM SmartCloud services and capabilities introduce unprecedented choice, security and portability as businesses shift critical activities to the cloud and approach its use as a platform for business.
| Leadership and innovation
| Solution
|
|---|
| Perspectives on the Global Chief Marketing Officer Study |
Connect with leading Marketing executives and join the conversation on topics around the Global Chief Marketing Officer Study
| Leadership and innovation
| Blogs
|
|---|
| What are the key trends that are changing the job of Chief Marketing Officers around the world? |
IBM sought the perspectives of Chief Marketing Officers (CMOs) from around the world. We conducted more
than 1,700 in-depth, face-to-face interviews with CMOs from companies of various sizes, across a wide range of industries and regions.
| Leadership and innovation
| Thought leadership
|
|---|
| The Harvard Business Review and IBM present an exclusive look into the findings of the 2011 IBM Global CMO Study |
The Harvard Business Review and IBM present an exclusive look into the findings of the 2011 IBM Global
CMO Study. This live virtual event features a CMO panel moderated by Angelia Herrin, editor, HBR, on the evolving role of the CMO and the findings of the IBM CMO Study.
| Leadership and innovation
| Event (virtual)
|
|---|
| A discussion on the future of leadership from today's leaders |
THINK: A Forum on the Future of Leadership brought together leaders from government, business, academia and
science, along with an audience of up-and-coming leaders from across the globe, to deepen our collective understanding of the keys to success on a smarter planet. View video excerpts of the meeting.
| Leadership and innovation
Effectiveness and efficiency
Infrastructure optimization
| Event (virtual)
|
|---|
| Discover how IBM is helping clients unlock the deeper potential of cloud computing |
A one-hour IBM videocast that shares some of the most powerful ways clients are succeeding with cloud.
The virtual environment also provides a Cloud Virtual Briefing Center for insights into today's most compelling cloud topics.
| Leadership and innovation
Effectiveness and efficiency
Infrastructure optimization
| Event (virtual)
|
|---|
| The NFL works with IBM to reshape its infrastructure transformation playbook |
Watch the video featuring the NFL Vice President of Information Technology as she outlines five
key infrastructure transformation projects.
| Leadership and innovation
Infrastructure optimization
| Case study
|
|---|
| Driving top line growth by bringing science to the art of marketing |
Learn how customer analytics can pay off in this report from IBM’s Institute for Business Value. The
report identifies four stages of organizational capabilities and associated customer analytics strategies that are essential to developing an approach designed to drive growth and increase customer satisfaction.
| Leadership and innovation
Business insight and analytics
Information strategy and analytics
| Thought leadership
|
|---|
| Solving business issues with technology |
Solving business issues with technology
| Leadership and innovation
| Solution
|
|---|
| How IT risks can shape a company’s reputation and value |
CEOs, CIOs and CFOs often have widely divergent opinions on the effect of IT risk on their companies’ reputations and
reputational risk management practices. Read a special executive point of view report based on the global Reputational Risk Study to understand if such differences of opinion are encouraging exploration of all areas of risk and potential solutions.
| Leadership and innovation
Risk management and compliance
Secure and resilient enterprise
| Thought leadership
|
|---|
| Managing threats in the digital age |
In today’s increasingly complex and interconnected world, risks are real and increasing exponentially. Each member
of the enterprise leadership team owns a significant stake – and a powerful role – in securing the data and intellectual capital that flows through the organization.
| Leadership and innovation
Risk management and compliance
Secure and resilient enterprise
| Thought leadership
|
|---|
| The 2011 CIO Leadership Exchange Virtual Event Series |
This event series provides insight and discussion from the 2011 IBM CIO Leadership Exchange held in San
Francisco. This series features discussions on how high-performing companies are partnering externally and CIOs are partnering internally to develop innovative revenue opportunities and sustain strong growth trajectories. The live day virtual events are scheduled for: June 29, July 13, July 27 and September 14.
| Leadership and innovation
| Event (virtual)
|
|---|
| Improving business process alignment helped IBM streamline its application portfolio |
This case study from Gartner illlustrates how executive sponsorship and cooperation between IT and business
leaders can propel application rationalization and support enterprise cost optimization goals.
| Leadership and innovation
Infrastructure optimization
People and process transformation
| Case study
|
|---|
| Rethinking the role of life sciences companies in the healthcare ecosystem |
Facing business model challenges and dramatic changes in the healthcare ecosystem, today’s life sciences
must rethink how they engage with the other stakeholders in the healthcare ecosystem.
| Leadership and innovation
| Thought leadership
|
|---|
| Smarter ideas for a smarter planet |
Discover how organizations are turning concepts into working reality as forward thinkers who embrace change
are putting innovation to work in their organizations, their industries, and their world.
| Leadership and innovation
Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Case study
|
|---|
| IBM Information on Demand 2011 |
IBM Information on Demand conference at Mandalay Bay in Las Vegas, October 23 - 27
| Leadership and innovation
| Event (face to face)
|
|---|
| IBM Smarter Computing blog |
Smarter computing is the IT infrastructure that enables a smarter planet. Join us to discuss a new era
of computing that is designed for data, tuned to the task and managed in the cloud.
| Leadership and innovation
Infrastructure optimization
| Blogs
|
|---|
| Thoughts on Cloud |
Thoughts on Cloud
| Leadership and innovation
| Blogs
|
|---|
| IT Risk: Turning Business Threats Into Competitive Advantage |
CIO Virtual Roundtable | IT Risk: Turning Business Threats Into Competitive Advantage
| Leadership and innovation
Secure and resilient enterprise
| Event (virtual)
|
|---|
| Getting Value from Social Media and Unstructured Data: The New Unified View |
CIO Virtual Roundtable | Getting Value from Social Media and Unstructured Data: The New Unified View
| Information strategy and analytics
| Event (virtual)
|
|---|
| The connected consumer challenge |
To provide the compelling experiences that consumers desire – and those experiences they don't yet know
they want – electronics companies must expand their traditional focus on quality product manufacturing to include new capabilities for service excellence
| Leadership and innovation
| Thought leadership
|
|---|
| Hotel 2020: The personalization paradox |
Gaining a better understanding of customer needs and preferences – or guest intimacy – can enable the
delivery of personalized services that will help increase customer satisfaction, lower service costs and improve guest loyalty.
| Leadership and innovation
Customer relationships and experience
People and process transformation
| Thought leadership
|
|---|
| Cutting through Complexity -- findings from the IBM Business Agility Study |
This study in the financial, insurance and healthcare industries reveals how business agility can speed innovation
and support transformation. The study investigated business leadership, strategies, technologies, and how agility impacts business transformation.
| Leadership and innovation
Organization and people
People and process transformation
| Thought leadership
|
|---|
| Taming runaway demands for storage |
A smarter approach to ILM can help organizations make more efficient use of existing storage assets while
helping to control the storage portion of escalating IT costs.
| Information strategy and analytics
| Thought leadership
|
|---|
| Cultivating organizational creativity in an age of complexity |
Managing the increasing complexity inherent in today's environment requires leaders who will
work to unlock, uncover and unleash the collective creative capabilities of their organizations. Learn more in the IBM Creative Leadership study.
| Leadership and innovation
Organization and people
| Thought leadership
|
|---|
| Discover how customer analytics can drive customer centricity within the enterprise |
CIO Insights Research -- Customer Analytics: A leadership opportunity for CIOs to drive customer centricity
| Information strategy and analytics
| Thought leadership
|
|---|
| Case Studies from the Center for CIO Leadership describe how CIOs are improving IT management and delivering greater business value |
As a new CIO of Allied Beverage, Brian Margolies led an IT transformation to get closer to the business and increase the value of IT
yes
| Leadership and innovation
| Case study
|
|---|
| The Center for CIO Leadership is inviting you to respond to its 2011 CIO Leadership Survey |
The 2011 CIO Leadership Survey is intended to provide the Center and its academic partners with a view
of the evolving nature of CIO’s business leadership competencies, and where the new opportunities and challenges lie
| Leadership and innovation
| Assessment tools
|
|---|
| Driving performance through sustainability |
Increasingly led by C-suite executives, a comprehensive sustainability program can serve as a key differentiator
in the market, helping drive business performance and fuel top-line growth.
| Leadership and innovation
Sustainability
| Thought leadership
|
|---|
| How looking ahead has guided IBM decision-making over its 100 years |
A company has to successfully read and interpret the environment in which it operates, staying ahead
of changes in society, economics, technology, competition and customers. By developing a robust corporate foresight capability, and developing an innovation process that capitalizes on that capability, a company can be truly successful in the long term
| Leadership and innovation
| Thought leadership
|
|---|
| Smarter Commerce is redefining value chain visibility |
Learn how connecting the dots from planning to execution can improve customer service and grow
revenue. Companies are recognizing the benefits of a multi-enterprise, synchronized Smarter Commerce approach to value chain management.
| Leadership and innovation
Customer relationships and experience
| Thought leadership
|
|---|
| Uncover the ROI for Smart. Click here to view the financial returns that industry-specific solutions can deliver |
The IBM Center for Applied Insights reveals a set of risk management competencies that financial firms
can build in order to improve decision-making and enhance risk appetite management and business performance. The executive brief (available for download) also demonstrates a model that quantifies the economic impact of smarter risk management
yes
| Leadership and innovation
Business insight and analytics
Business intelligence and analytics
Risk management and compliance
Information strategy and analytics
| Thought leadership
|
|---|
| What's on the minds of today's Chief Marketing Officers? |
What's on the minds of today's Chief Marketing Officers? Get the insights from over 1,700 face-to-face
interviews. Register early to get the inaugural IBM 2011 Global CMO Study
| Leadership and innovation
| Thought leadership
|
|---|
| Clearing the clouds: shining the light on successful Enterprise Risk Management |
Successful Enterprise Risk Management is a ‘team sport’ with an emphasis on understanding the scope
of the risk management challenge, as well as the importance of nurturing collaboration and preparedness. This report identifies critical success factors for implementing a robust ERM program and the required steps to embark on an ERM transformation program.
yes
| Leadership and innovation
Risk management and compliance
| Thought leadership
|
|---|
| Global CIO Study Highlights for Automotive and Electronics, and Chemicals and Petroleum (Click the PDF link below to select your industry) |
Global CIO Study Highlights for Automotive and Electronics, and Chemicals and Petroleum
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Global CIO Study Highlights for Communications, Media and Entertainment, and Energy and Utilities (Click the PDF link below to select your industry) |
Global CIO Study Highlights for Communications, Media and Entertainment, and Energy and Utilities
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Global CIO Study Highlights for Government, Healthcare, Life Sciences (Click the PDF link below to select your industry) |
Global CIO Study Highlights for Government, Healthcare, Life Sciences
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Global CIO Study Highlights for Retail, Consumer Products, Travel, Transportation (Click the PDF link below to select your industry) |
Global CIO Study Highlights for Retail, Consumer Products, Travel, Transportation
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Global CIO Study Highlights for Banking, Insurance, Financial Markets (Click the PDF link below to select your industry) |
Global CIO Study Highlights for Banking, Insurance, Financial Markets
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Extracting greater value from data to deliver deeper insights |
As a complement to the Global CIO Study, this report highlights key findings from among the Life Sciences Industry CIOs who participated in the Study
| Leadership and innovation
| Thought leadership
|
|---|
| Delivering insights to improve customer intimacy |
As a complement to the Global CIO Study, this report highlights key findings from among the Transportation Industry CIOs who participated in the Study
| Leadership and innovation
| Thought leadership
|
|---|
| Emphasizing mobility solutions and customer self-service |
As a complement to the Global CIO Study, this report highlights key findings from among the Travel Industry CIOs who participated in the Study
| Leadership and innovation
| Thought leadership
|
|---|
| Applying analytics and experience to optimize IT |
IBM is featuring a broad set of capabilities across 20 services and 28 analytic tools to help CIOs improve
and optimize the IT infrastructure to drive new opportunities to align IT more closely to the business and help drive greater business value
| Information strategy and analytics
| Solution
|
|---|
| The Essential CIO |
Pat Toole of IBM introduces the 2011 Global CIO Study
| Leadership and innovation
| Video
|
|---|
| Why is Business Analytics and Optimization so important now and nine other provocative questions |
Eric Sall, VP of Product Marketing, Information Management at IBM answers 10 questions about Business Analytics and Optimization
| Information strategy and analytics
| Thought leadership
|
|---|
| Today's CMO: innovating or following? |
In this precursor to the IBM Global CMO study, the EIU and IBM Institute for Business Value examine how
chief marketing officers are responding to the opportunities and challenges of today's connected world.
| Leadership and innovation
| White paper
|
|---|
| Digital transformation: creating new business models where digital meets physical |
Discover how to improve customer interaction and collaboration in the new digital age as Individuals and businesses alike
are embracing social media and digital devices to engage government, businesses and civil society, as well as friends and family. These trends are forcing businesses to rethink what customers value most and to create operating models that take advantage of what's newly possible for competitive differentiation.
yes
| Leadership and innovation
| White paper
|
|---|
| Getting cloud computing right |
When moving to cloud computing, a robust, and proven architecture is key to success. This report
describes the cloud computing reference architecture that IBM employs in building private clouds for clients, private clouds that house IBM internal applications, and the IBM Cloud that supports public cloud service offerings.
| Infrastructure optimization
| Analyst insight
|
|---|
| Safaricom makes money mobile |
See how one of Kenya's leading mobile network operators helped transform the way money moves around the country via its mobile banking services
| Leadership and innovation
| Case study
|
|---|
| North Carolina State University uses "big data" to build new bonds |
Learn how a globally recognized university identified new sources of revenue associated with its research assets by turning to a sophisticated blend of data and natural-language tools
| Leadership and innovation
| Case study
|
|---|
| Watson gets down to business |
Videos featuring leaders in various industries, who weigh in on the implications of the DeepQA technology behind Watson.
| Leadership and innovation
| Thought leadership
|
|---|
| MTN brings mobile banking to Africa |
Learn how one Africa's telecommunications leaders is shifting its focus to provide a range of financial services through mobile phones
| Leadership and innovation
| Case study
|
|---|
| University of Warwick makes connections the smart way |
See how a collegiate academic department built an extensive enterprise system that provides secure online collaboration and identifies capable partners to tackle business opportunities
| Leadership and innovation
| Case study
|
|---|
| Wema Bank reaches customers in new ways |
Read how Nigeria's oldest indigenous bank created a responsive IT platform, and strengthened its brand appeal through new services
| Leadership and innovation
| Case study
|
|---|
| How do enterprise architecture tools stack up? |
Gartner Magic Quadrant analysis of firms providing Enterprise Architecture tools
| People and process transformation
| White paper
|
|---|
| Take a smarter approach to business planning and transformation |
Enterprise architecture is an enabling discipline that translates business vision and strategy into effective
enterprise change. It is emerging as an effective approach to surmount delays and cost overruns of IT projects.
| People and process transformation
| White paper
|
|---|
| IBM SmartCloud Enterprise |
IBM Smart Business Cloud - Enterprise is an agile cloud infrastructure as a service (IaaS) designed to
provide rapid access to security-rich, enterprise-class virtual server environments, well suited for development and test activities and dynamic workloads.
| Infrastructure optimization
| Solution
|
|---|
| Protect and manage critical business data |
Managed backup cloud services from IBM provide end-to-end, cloud-based solutions to help you protect your business data, regardless of where it's stored.
| Leadership and innovation
Infrastructure optimization
| Solution
|
|---|
| Smarter Commerce - Cross-channel experience assessment |
Through an accelerated four week engagement, IBM can help you develop a channel strategy that is reflective of your
brand, establish design characteristics, key capabilities and an investment strategy for each channel, identify and prioritize channel innovation opportunities, and understand the high-level technical requirements to support the channel strategy.
| Leadership and innovation
| Solution
|
|---|
| 2011 Global CIO Study -- The Essential CIO: Midmarket Perspective |
As a complement to the Global CIO Study, this report highlights key findings from among the Midmarket CIOs who participated in the Study
| Leadership and innovation
| Thought leadership
|
|---|
| Partnering extensively to increase agility and focus |
As a complement to the Global CIO Study, this report highlights key findings from among the Retail Industry CIOs who participated in the Study
| Leadership and innovation
| Thought leadership
|
|---|
| 2011 Global CIO Study -- The Essential CIO |
For a quick overview of the Study findings, read the executive summary
| Leadership and innovation
| Thought leadership
|
|---|
| The 2011 Global IBM CIO Study -- The Essential CIO |
The 2011 IBM Global CIO Study will be introduced at a web event broadcast live from the Smarter Planet
Executive Conference on May 19th. The event will be available on demand following the live session.
| Leadership and innovation
| Event (virtual)
|
|---|
| Peterborough puts sustainability on the map |
Discover how this English city is enabling citizens to make smarter decisions about resource use while allowing utilities, government and businesses to share information for the first time
| Leadership and innovation
| Case study
|
|---|
| Akzo Nobel balances IT efficiency with commercial agility |
Read how the world's largest paints and coatings company acted to boost revenues while consolidating IT resources and maintaining flexibility.
| Leadership and innovation
| Case study
|
|---|
| Making a difference at Allied Beverage |
Allied Beverage is the largest wholesale distributor of wine and spirits and among the ten largest in
the USA. Allied Beverage is deploying technology to improve customer service and satisfaction. Allied's CIO, Brian Margolies, talks about how he's helping the business in a discussion with Harvey Koeppel of the Center for CIO Leadership
yes
| Leadership and innovation
| Case study
|
|---|
| Optimize business performance |
Business process management is a discipline that allows business and IT to collaborate to model, simulate,
execute, rapidly change, monitor and optimize core business processes.
| Leadership and innovation
| Solution
|
|---|
| Gain insights and optimize results |
Despite an abundance of data and content, most decision makers act without the right information and
insight. Organizations that connect people with trusted, relevant information and foster a fact-based culture are able to confidently predict, plan and act to optimize business outcomes.
| Leadership and innovation
| Solution
|
|---|
| Go inside the minds of over 3,000 leading CIOs |
The 2011 IBM Global CIO Study provides insights on the different contexts in which today's CIOs operate,
how they are optimizing IT on behalf of their organizations and how CIOs can excel in any setting by delivering results against business objectives.
| Leadership and innovation
| Thought leadership
|
|---|
| YES BANK cashes in on clever outsourcing |
See how one of India's fastest growing private sector banks controlled IT costs and maintained an infrastructure that is flexible for future growth
| Leadership and innovation
| Case study
|
|---|
| Rethink IT. Reinvent Business. |
IBM is building out its existing cloud portfolio with IBM SmartCloud, its next-generation, enterprise
cloud technologies and services offerings for private, public and hybrid clouds based on IBM hardware, software, services and best practices.
| Leadership and innovation
Infrastructure optimization
People and process transformation
| Solution
|
|---|
| Smarter Commerce Consulting |
Smarter commerce increases the value you generate for your customers and partners in a rapidly changing
digital world through rethinking customer value, developing new levels of customer insight and developing new ways of facilitating customer and partner engagement, thus driving predictable and improved outcomes for your business.
| Leadership and innovation
Customer relationships and experience
| Solution
|
|---|
| The new workplace: are you ready? |
Organizations that adaptand adapt nowstand ready to reap the rewards in the form of new opportunities and a newly honed competitive edge.
| People and process transformation
| Analyst insight
|
|---|
| The IBM X-Force 2010 Trend and Risk Report |
This report provides statistical information about all aspects of threats that affect Internet security,
including software vulnerabilities and public exploitation, malware, spam, phishing, web-based threats, and general cyber criminal activity. They are intended to help customers, fellow researchers, and the public at large understand the changing nature of the threat landscape and what might be done to mitigate it.
| Secure and resilient enterprise
| Thought leadership
|
|---|
| Gartner analyzes the global Business Intelligence and Performance Management service providers |
This Gartner Magic Quadrant report analyzes the market of implementation services for information management,
information analysis, and performance management solutions.
| Leadership and innovation
Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| White paper
|
|---|
| IBM Exceptional Web Experience Conference 2011, May 16-19, Orlando |
This conference is dedicated to helping organizations be more successful by highlighting proven business
solutions and technical strategies designed to keep pace with rapidly evolving Web user demand and expectations.
| Leadership and innovation
Customer relationships and experience
| Event (face to face)
|
|---|
| Today's smarter consumer requires a smarter approach to Marketing |
This video outlines the challenges facing marketing professionals today, then draws on the insights and
experiences of marketing professionals at IBM and other companies to show how technology can help seize new marketing opportunities, meeting the needs and expectations of today's advanced consumers.
| Leadership and innovation
| Video
|
|---|
| Analytics: The new path to value |
Discover how the smartest organizations are embedding analytics to transform insights into action
in an interactive report from IBM's Institute for Business Value in collaboration with the MIT Sloan Management Review. The report discovers that top performing organizations are twice as likely to use analytics to guide both day-to-day operations and future strategies.
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| White paper
|
|---|
| The 2010 Global CFO Study identified Value Integrators -- companies that outperformed their peers on key financial metrics |
A new white paper that explores why the high performing Value Integrators identified in the 2010 IBM
Global CFO Study excel and offers advice on how to become a Value Integrator based on additional case study-based research (1/2 day face-to-face interviews) on 15 high-performing enterprises from the CFO study that share the characteristics of Value Integrators.
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Thought leadership
|
|---|
| The 2010 Global CFO Study identified Value Integrators -- companies that outperformed their peers on key financial metrics |
Explore “Journey to a Value Integrator”, a companion report to IBM’s Global CFO Study to learn what it
takes to get on the path to higher value. This complementary piece features additional case study-based research across 15 high-performing enterprises identified as Value Integrators in the CFO Study.
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Thought leadership
|
|---|
| Workload-optimized systems can deliver greater business value |
IT Market Strategies and Clabby Analytics show how making the right server choices can help an enterprise
match computing architecture to the needs of their applications and workloads to realize greater ROI and greater business value.
| Infrastructure optimization
| Analyst insight
|
|---|
| Consolidating workloads on virtualized platforms can provide near term payback |
An IDC white paper detailing the findings of a study of enterprise organizations that have deployed IBM
Power Systems to achieve improved uptime and reduced operational costs through workload consolidation. This paper reports that highly virtualized platforms that support consolidation of workloads provide near-term payback from the initial investment.
| Infrastructure optimization
| Analyst insight
|
|---|
| Smarter Commerce -- key to success in the new age of the customer |
Smarter commerce recognizes that the sale is just one aspect of the experience. Smarter commerce turns
customer insight into action, enabling new business processes that help companies buy, market, sell and service their products and services.
| Leadership and innovation
Customer relationships and experience
| Thought leadership
|
|---|
| Innovate 2011: the premier event for software and systems innovation |
The Rational Software Conference
| People and process transformation
| Event (virtual)
|
|---|
| Smarter Computing: a new era of IT |
Enterprises in every industry can leverage breakthroughs in technology to create new business models,
new ways of delivering technology based services and generate new insights from IT to fuel innovation and dramatically improve the Economics of IT. New technology innovations signal that we are entering a new era of computing Smarter Computing the era of Insight for Discovery.
| Leadership and innovation
| Solution
|
|---|
| Becoming smarter can help cities enjoy a more prosperous and sustainable future |
Cities, struggling to face numerous challenges and threats to their core infrastructure and systems,
must become "smarter" to seize opportunities and build sustainable prosperity.
| Sustainability
| Thought leadership
|
|---|
| Using analytics to find answers at the Cincinnati Zoo |
The Cincinnati Zoo is using IBM business analytics software to drive new revenue, improve member visits
and integrate all ticketing, retail, and food sales operations. The zoo projects a $350,000 increase in revenue in year one and an additional 50,000 new visits per year using the IBM analytics solution.
| Leadership and innovation
Information strategy and analytics
| Case study
|
|---|
| How analytics can help cities realize a sustainable future |
To build a sustainable prosperity for their citizens, cities need to become smarter. Smarter Cities
use business analytics and optimization to significantly improve the services they provide to their citizens as well as how they manage their infrastructure.
| Information strategy and analytics
| Thought leadership
|
|---|
| Why attracting the right talent pool to a city plays a vital role in economic growth |
How to make your city smarter: Creating and assessing the path to prosperity.
| Organization and people
| Thought leadership
|
|---|
| The Center for CIO Leadership |
A global membership-based peer community for CIOs worldwide providing research, education and outreach
| Leadership and innovation
| Thought leadership
|
|---|
| Beyond Jeopardy!: The Business Implications of Watson |
A webcast featuring IBM executives and the leader of the IBM Research team behind the IBM Jeopardy! Challenge
describing how what we've learned can be applied in real world situations
| Leadership and innovation
Information strategy and analytics
| Event (virtual)
|
|---|
| The digital world is changing advertising forever |
Traditional advertising players - broadcasters, distributors and advertising agencies - will need innovative
new approaches to respond to major industry shifts underway.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Beyond advertising |
The distinctions are blurring between advertising and marketing, as new forms of communication marry
the return on investment (ROI)-characteristics of marketing with emotional characteristics of traditional brand advertising - in short, the old ways cannot meet the challenges of today.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Dealing with the new digital reality |
As consumers continue to enhance and replace traditional media consumption with digital experiences,
incumbent Media and Entertainment companies face both a potential revenue challenge and an opportunity.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Growth and Collaboration |
China's essential drug list will create challenges and opportunities for China's pharmaceutical companies,
distributors and hospitals, and will trigger changes in how they operate.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Partnering for success in Life Sciences |
The ability to tap new sources of innovation is becoming more important than ever, as declining R&D productivity,
the "patent cliff" and intense generic competition all take their toll on Big Pharma.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| The wisdom of the cloud in the Life Sciences industry |
Cloud computing in life sciences can facilitate innovation and help create new, more efficient business models.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Balance, innovation and prudence can lead to the creation of a stable and dynamic insurance future |
As the financial world searches for a new order, insurance companies must find a way to balance the fundamentals
that shaped the industry with the dynamics created by an empowered customer and an uncertain global environment.
| Leadership and innovation
Effectiveness and efficiency
Customer relationships and experience
| Thought leadership
|
|---|
| Powerful interaction points |
Insurance consumers now use multiple interaction points to research and buy insurance, making it a new
challenge for the insurance industry to reach them effectively and profitably.
| Leadership and innovation
Effectiveness and efficiency
Customer relationships and experience
| Thought leadership
|
|---|
| Embracing new imperatives to build a new financial order |
For the past 20 years, the financial markets industry has profited by capitalizing on "pockets of opacity,"
creating, buying and selling complicated products with limited regulatory oversight. To move toward more sustainable returns, the industry needs to establish a new financial order by focusing on new imperatives.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| The future of learning |
Education for a Smarter Planet investigates some of the major trends impacting education and the transformative
strategies that can help position institutions for the future.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Going global in Aerospace and Defense |
Global integration in the A&D industry is far from mature, and how a company responds to the challenge
of a world that conducts business globally can be a key factor in helping to determine its future business success.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Bridging the collaboration gap in military operations |
Many coalition operations perform below expectations because of a collaboration gap - a mismatch between
the demands of the mission and the combined capabilities of the coalition members. Defense forces can take practical steps to close this gap
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Capitalizing on the liquified natural gas opportunity |
Discover more about the current liquefied natural gas opportunity and specific actions that can help investors make the most of it.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Are we facing the end of the world? Or, a world of opportunity? |
In the midst of explosive population growth, increased urbanization, an evolving, demanding customer
base and global climate and natural resource issues, the Consumer Products (CP) industry faces shifting market dynamics, channel challenges and renewed pressures for business model innovation.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Building a foundation for value creation |
To build a foundation for value creation, electrical and industrial wholesalers and distributors need
to define and execute an expanded value proposition, build data-driven operations and create an adaptable business model.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Smarter Computing: a new era of IT |
Enterprises in every industry can leverage breakthroughs in technology to create new business models,
new ways of delivering technology based services and generate new insights from IT to fuel innovation and dramatically improve the Economics of IT. New technology innovations signal that we are entering a new era of computing Smarter Computing the era of Insight for Discovery.
| Leadership and innovation
Finance transformation
| Thought leadership
|
|---|
| What do customers want? |
With the explosion of social media usage, businesses are feeling pressure to be where their customers
are. The first in a two-part series, the Institute for Business value surveyed more than 1,000 consumers and 350 executives worldwide, and what they discovered may come as a surprise to companies that assume consumers are seeking them out to feel connected to their brand. In fact, businesses may be confusing their own desire for customer intimacy with consumers' motivation for engaging.
| Leadership and innovation
| White paper
|
|---|
| Partnering for business growth - what leading CIOs have discovered |
White paper from the Center for CIO Leadership explores the steps that CIOs can take to position information
technology as a driver of sustainable business growth - and position themselves as business partners in leading this growth.
| Leadership and innovation
| White paper
|
|---|
| Social networking's influence on telecom providers |
Telecom companies must respond to shifts in communication patterns and control, created by the strong
emergence of social computing, to position themselves to reverse declining revenue growth and market share.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Telco 2015 |
One of four predominant scenarios will emerge for Telcos based on specific market trends and a set of critical variables.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| The Smarter Railroad |
Building a smarter railroad will require taking bold steps, making investments and creating real transformation.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Airlines 2020 |
As airlines continue to deal with the challenges that have confronted them over the past decade, they
must also now turn their attention to the dual threats of substitution and commoditization.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Truck 2020 |
To transform the truck industry for success in 2020, today's leaders must take decisive actions in the
areas of globalization, brand development, technology integration, partnerships and workforce transformation.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Advancing mobility: the new frontier of smarter transportation |
By extending their services and enriching their value, automakers can simplify how customers purchase,
use, access and finance transportation - all without forfeiting their fundamental function of making vehicles.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| The 2010 Global CFO Study identified Value Integrators -- companies that outperformed their peers on key financial metrics |
A new white paper that explores why the high performing Value Integrators identified in the 2010 IBM
Global CFO Study excel and offers advice on how to become a Value Integrator based on additional case study-based research (1/2 day face-to-face interviews) on 15 high-performing enterprises from the CFO study that share the characteristics of Value Integrators.
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Thought leadership
|
|---|
| Harvesting business insights to maximize profitability |
Sun World International uses advanced analytics to optimize nearly every aspect of its operations, from
planting and harvest to storage and distribution. On the basis of the insights it generates, Sun World is reducing costs, increasing yields and focusing on its most profitable opportunities.
| Leadership and innovation
Business insight and analytics
| Case study
|
|---|
| Smarter promotions |
Globe Telecom streamlined and simplified its service creation process, cutting cost and time required to design and deliver new service promotions by 95%.
| Leadership and innovation
Business insight and analytics
Customer relationships and experience
| Case study
|
|---|
| Strategy and design services for a cloud infrastructure |
IBM Infrastructure Strategy and Design Services for Cloud Computing - cloud infrastructure strategy and
design uses rigorous qualitative and quantitative analysis tools to help you define a value-driven cloud computing strategy.
| Leadership and innovation
| Solution
|
|---|
| Business Analytics and Optimization |
In an increasingly complex world with an ever-pressing need to stay one step ahead of the competition, learn
how IBM can help you mine data for deeper insights, make better decisions and optimize performance.
| Leadership and innovation
Business insight and analytics
| Solution
|
|---|
| Patient-centered medical home: What, why and how? |
The patient-centered medical home (PCMH), or the "medical home" an enhanced primary-care model that
provides comprehensive and timely care with appropriate reimbursement, emphasizing the central role of teamwork and engagement by those receiving care.
| Leadership and innovation
Effectiveness and efficiency
| White paper
|
|---|
| Healthcare 2015: Win-win or lose-lose? |
The growth in healthcare demand is increasing more rapidly than the willingness and, more ominously,
the ability to pay for it. If left unaddressed, financial pressure, service demands driven by aging populations and other demographic shifts, consumerism, expensive new technologies and treatments, and the increased burden of chronic and infectious diseases will cause most countries to reach a breakpoint.
| Leadership and innovation
Effectiveness and efficiency
| White paper
|
|---|
| IT-enabled personalized healthcare |
An integral part of comprehensive health reform, personalized healthcare (PHC) will require a much more
open, robust health information technology (HIT) environment than exists today.
| Leadership and innovation
Effectiveness and efficiency
| White paper
|
|---|
| Oil and Gas 2030 |
The IBM Oil and Gas 2030 Study consisted of interviews with more than 100 executives from various parts
of the oil and gas ecosystem, mainly focusing on the upstream segment. While 61 percent consider technology progress an important external force today, 81 percent expect it to be important in 2030.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Lighting the way |
How emerging consumer preferences are met can open new avenues for consumer satisfaction, create new
revenue streams, define new business models and accelerate technology deployment, lighting the way to a participatory utility network.
| Leadership and innovation
Effectiveness and efficiency
| White paper
|
|---|
| Switching perspectives: Creating new business models for a changing world of energy |
Facing new technologies, policy changes and more demanding consumers, electric utility industry model
innovators will develop fresh business models to facilitate emerging products and services.
| Leadership and innovation
Effectiveness and efficiency
| White paper
|
|---|
| More than "Moore" to win |
Semiconductor demand remains strong as chips are embedded practically everywhere today; yet, many disruptive
trends are pushing companies in this maturing industry to re-examine their business strategies in order to remain viable.
| Leadership and innovation
Effectiveness and efficiency
| White paper
|
|---|
| Rewiring for global integration |
SOA helps electronics companies become globally integrated enterprises and can facilitate more efficient operations and an improved customer experience.
| Effectiveness and efficiency
| White paper
|
|---|
| Gain insights in bringing science to the art of Marketing |
Research and insights, case studies and IBM solutions to help CMOs gain new insights and improve Marketing performance
| Leadership and innovation
| Other internal link
|
|---|
| The Voice of the Chief Marketing Officer from the Argyle Executive Forum |
A short video with CMOs attending the Argyle Executive Forum in New York City discussing how their target
clients are radically changing their preferences and behavior and how the marketers are in turn shifting their approaches keep pace and build strong, lasting, and profitable relationships. Marketing is changing as a profession and these innovative marketers are shining the light on how to succeed today and into the future.
| Leadership and innovation
| Video
|
|---|
| After Jeopardy!, Watson will get down to business |
A short video with IBMers including the Research Team that developed Watson discussing how the breakthroughs
in creating Watson can help solve business problems
| Leadership and innovation
Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Video
|
|---|
| Planning on attending HIMSS 2011 in Orlando this month? |
The need to transform the delivery of healthcare is obvious. The environment of limited resources and
diminishing budgets can seem daunting. But progress is attainable if we work smarter, together. How do you become a Smarter Healthcare organization? Join us at HIMSS11 at booth #3763 where we'll be showcasing collaboration, analytics and core business process solutions.
| Leadership and innovation
| Event (face to face)
|
|---|
| Bringing science to the art of Marketing |
A session designed for Chief Marketing Officers and marketing executives interested in exploring how
technology can help them reach customers who are increasingly impervious to traditional marketing techniques.
| Leadership and innovation
| Event (virtual)
|
|---|
| Attract and retain the best customers, improve brand loyalty and increase customer satisfaction |
BM® Customer Experience Suite is a flexible, comprehensive offering that helps organizations create highly
engaging, personalized, and differentiated web experiences that meet the evolving needs of today's customer.
*
Drive revenue & increase brand loyalty with enhanced web experiences that include native social & mobile capabilities
*
Improve customer satisfaction & reduce costs through online self-service that's quick and easy to use
*
Deliver greater flexibility & drive incremental value by creating personalized web experiences that seamlessly combine back-end applications, commerce solutions, social media sites, and cloud-based services
| Leadership and innovation
| Solution
|
|---|
| Four Marketing experts share ideas on how technology is reshaping the way Marketing gets done |
BM® Customer Experience Suite is a flexible, comprehensive offering that helps organizations create highly
engaging, personalized, and differentiated web experiences that meet the evolving needs of today's customer.
*
Drive revenue & increase brand loyalty with enhanced web experiences that include native social & mobile capabilities
*
Improve customer satisfaction & reduce costs through online self-service that's quick and easy to use
*
Deliver greater flexibility & drive incremental value by creating personalized web experiences that seamlessly combine back-end applications, commerce solutions, social media sites, and cloud-based services
| Leadership and innovation
| Event (virtual)
|
|---|
| Could IBM's Jeopardy! playing computer become a powerful Marketing tool? |
Big Blue's 'Jeopardy'-playing supercomputer's future is not on the game-show circuit, but in business
| Leadership and innovation
| Analyst insight
|
|---|
| Using interactive media to engage customers in a cross-channel dialog |
As you travel through this eBook and upcoming communications you can explore the Interactive Marketing
essentials of cross channel marketing, sophisticated email marketing, proven website personalization strategies, and new approaches to data that will improve your ability to market to individuals or specific segments of
customers and prospects.
| Leadership and innovation
| Thought leadership
|
|---|
| Find out what it takes to become a new-age leader in Customer Relationship Management |
Success for marketing and sales professionals increasingly depends upon gaining insight quickly across the
universe of people, places, and things to transform the customer experience, open new markets and reduce organizational complexity. The Global CRM Leaders Study reports that achieving success requires a choice among three levers for success - Cost and Complexity Reduction, Strategic Service Delivery and Innovative Market Making.
| Leadership and innovation
| Thought leadership
|
|---|
| Predictive analytics: a smarter way to enhance customer relationship management |
In today's increasingly global and competitive marketplace, customers
have more options available to
them than ever before. Attracting
customers cost effectively and meeting their expectations for selection,
price, quality, and service are essential to a customer value strategy.
| Leadership and innovation
| White paper
|
|---|
| Use advanced analytics to improve decision making and business performance |
Over 20,000 companies and organizations around the world gain deeper insights with Cognos performance management solutions.
| Leadership and innovation
| Solution
|
|---|
| Unify online and offline marketing to increase the efficiency and measurability of marketing investments |
Unica provides innovative marketing solutions that turn your passion for marketing into business success.
Our comprehensive approach to interactive marketing enables more than 1,500 organizations worldwide to understand what makes their customers tick and leverage that understanding to engage buyers in highly relevant, interactive dialogs across digital, social, and traditional marketing channels.
| Leadership and innovation
| Solution
|
|---|
| Streamline the commerce lifecycle with greater integration |
Sterling Commerce helps companies connect, communicate, and collaborate with their customers, partners
and suppliers so they can increase revenues, reduce costs and protect their brand. With Sterling Commerce solutions, companies can optimize and extend their dynamic business network, the network of customers, partners and suppliers that our customers engage with to drive revenues and compete effectively in their markets.
Sterling Commerce offers Integration Solutions and Collaborative Applications to help companies optimize and extend the way they connect, communicate and collaborate with their customers, partners and suppliers to enhance the way they do business.
| Leadership and innovation
| Solution
|
|---|
| Fuel marketing success with smart web analytics |
IBM's acquisition of San Mateo, CA-based Coremetrics, a leader in web analytics, extends IBM's business
analytics capabilities by enabling organizations to gain real-time insight into consumer interactions.
Through Coremetrics, IBM is gaining the ability to help businesses rapidly gain intelligence into social networks and online media sources through a cloud-based delivery model and incorporate this insight into their business processes to create smarter, more effective marketing campaigns.
Today Coremetrics delivers web analytics capabilities to more than 2,100 global brands across a wide range of industries including retail, financial services, media and publishing, travel and hospitality and education. Customers include Bank of America, Holiday Inn, PETCO, 1-800 Flowers, Office Depot, Victoria's Secret, Virgin Atlantic Airways and Seton Hall University.
| Leadership and innovation
| Solution
|
|---|
| Delivering personalized product offers across channels in real time |
Read the Forrester Research case study to learn how Dutch bank, ING, found the right approach.
| Leadership and innovation
| Case study
|
|---|
| Streamlining service design and delivery |
Globe Telecom synchronizes process change with technology to improve promotion effectiveness and efficiency.
| Leadership and innovation
| Case study
|
|---|
| Providing the right products to the right customers at the right time |
First Tennessee Bank uses advanced analytics to find the answers.
| Leadership and innovation
| Case study
|
|---|
| How technology can help Marketers get smarter and more effective |
Documentary with Nancy Pearson, IBM VP Marketing
| Leadership and innovation
| Video
|
|---|
| Helping CIOs understand the role they can play in creating smarter cities |
A white paper from Forrester Research on the the 'smart city"
| Leadership and innovation
| White paper
|
|---|
| Using analytics to gain insights to create smarter cities |
Webcast featuring Frank Stein, Director of the IBM Analytics Solution Center in Washington DC
| Leadership and innovation
Business insight and analytics
| Other external link
|
|---|
| The consumer is smarter and more demanding |
Retailers that want to succeed in the future will have to keep pace with smarter consumers by providing
new shopping channels, participating in social networks and using analytics to meet their demands.
| Leadership and innovation
Business insight and analytics
Customer relationships and experience
| Other internal link
|
|---|
| Managing growing complexity |
Ever-rising complexity is unavoidable: the choice is in how retail organizations respond. Our interviews
with more than 1,500 CEOs revealed that the most successful are creatively discovering ways to capitalize on complexity.
| Leadership and innovation
| Other internal link
|
|---|
| Capitalizing on the smarter consumer |
Customers today are more connected, vocal and demanding than ever before, and they want a personalized experience from retailers.
| Leadership and innovation
Business insight and analytics
Customer relationships and experience
| Other internal link
|
|---|
| Solving a trillion-dollar challenge |
The world wastes more than US$15 trillion of resources annually, but we estimate at least $4 trillion could be recovered through systemic collaboration.
| Leadership and innovation
Sustainability
| Other internal link
|
|---|
| A smarter cities vision |
Cities, struggling to face numerous challenges and threats to their core infrastructure and systems,
must become "smarter" to seize opportunities and build sustainable prosperity.
| Leadership and innovation
Sustainability
| Other internal link
|
|---|
| Where the world's economies fit in the digital economy |
The Economist Intelligence Unit in conjunction with the IBM Institute for Business Value has published
an annual Digital economy rankings of the world's largest economies since 2000. The ranking model evaluates the technological, economic, political and social assets of 70 countries.
| Leadership and innovation
| Thought leadership
|
|---|
| Getting in shape for the battles ahead |
As banks recover from the global financial crisis and battle toward a healthy future, they must make
a significant transformation to redefine their business models, restore client trust and understanding, and reform their risk management culture.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Solving the innovation puzzle |
By better understanding innovation triggers, banks and insurers will be on the right path to developing
an effective framework to help them offer radical - and useful - innovation to their clients.
| Leadership and innovation
| Thought leadership
|
|---|
| The yin yang of financial reform |
To mitigate unintended consequences of financial regulatory reforms, financial service institutions and
governments must work together to establish new principles that spur new thinking and guide specific actions.
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| When it comes to collaboration, how does your enterprise compare? |
Take the complimentary assessment to find out via an interactive tool to help you compare current collaboration practices with best-in-class companies.
| Leadership and innovation
Organization and people
Customer relationships and experience
People and process transformation
| Other internal link
|
|---|
| CHRO virtual event "Working beyond Borders" |
Andy Britt, IBM, Organization & People Service Area Leader will review the highlights of the study and
then talk with a special guest, Alan Himmer, Global Head of Organization Effectiveness and HR Transformation at British American Tobacco (BAT)
| Leadership and innovation
| Event (virtual)
|
|---|
| Join leaders from around the world for a Social Business Jam, Feb 8-11 |
We invite you to join us for a dynamic and interactive discussion about the growing influence of social technology in business
| Leadership and innovation
| Thought leadership
|
|---|
| Watson, come here. It's time to play |
Watson, the special IBM game playing computer, will challenge two human champions on Jeopardy
| Leadership and innovation
Effectiveness and efficiency
Information strategy and analytics
| Thought leadership
|
|---|
| Internet Evolution: The role of analytics in cultivating future leaders and entering new markets |
In this 10-minute video, Internet Evolution interviews Jonathan Ferrar, IBM VP of HR for Workforce Analytics
about the 2010 IBM Global CHRO Study, Working beyond Borders, and specifically about the role analytics can play in developing future leaders and entering new markets
| Leadership and innovation
| Thought leadership
|
|---|
| IBM's CIO is focused on delivering business and shareholder value |
An article from SearchCIO.com featuring a Q and A interview with IBM's CIO, Pat Toole, on the importance
of driving greater value to the business and IBM's early Cloud experience
| Leadership and innovation
Effectiveness and efficiency
| Other external link
|
|---|
| Sondage sur la dotation en personnel |
Le sondage auprès des chefs du service de l'information Sapphire/IBM 2010 montre que l'embauche de personnel TI augmente au Canada.
| Leadership and innovation
| Thought leadership
|
|---|
| Staffing Survey |
The 2010 Sapphire/IBM CIO Survey shows IT hiring is on the rise in Canada.
| Leadership and innovation
| Thought leadership
|
|---|
| IBM Strategy and Transformation Blog |
Blog written by various consultants in the GBS Strategy and Transformation practice
| Leadership and innovation
| Blogs
|
|---|
| Impact 2011 - Changing the Way Business and IT Leaders Work, April 10 - 15, Las Vegas |
IBM Client Event - Impact 2011, Optimizing for Growth, Las Vegas, April 10-15
| People and process transformation
| Event (face to face)
|
|---|
| Pulse 2011 - the Premier Service Management Event, February 27 - March 2, Las Vegas |
IBM Client Event - Pulse 2011, the Premier Service Management Event. Las Vegas, February 27 to March 2
| Infrastructure optimization
| Event (face to face)
|
|---|
| Research shows that getting closer to the customer is a top priority |
CIO Zone story on Customer Centricity - based on IBM CEO Study and Center for CIO Leadership research
| Leadership and innovation
| Thought leadership
|
|---|
| Insights and wisdom from over 6,000 global business leaders |
A new portal featuring the C-suite Studies released over the past 12 months (CIO, CFO, CEO, CHRO)
| Leadership and innovation
| Thought leadership
|
|---|
| Analytics: The new path to value |
A new study by IBM's Institute for Business Value and the MIT Sloan Management Review discovers that
top performing organizations are twice as likely to use analytics to guide both day-to-day operations and future strategies.
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Other internal link
|
|---|
| Integrated service management is key to forging a link between IT and the enterprise |
Based on proprietary research and IBM experience, this paper outlined the importance of integrated service
management in helping IT align more closely to the business
| Infrastructure optimization
| Analyst insight
|
|---|
| Building a smarter enterprise |
White paper describing IBM's transformation and the lessons learned
| Leadership and innovation
People and process transformation
| Case study
|
|---|
| Drilling for Knowledge |
Enhanced Smarter Planet case study website with enhanced content including video
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Case study
|
|---|
| IdeaWatch Newsletter |
IdeaWatch Newsletter is published by the IBV to alert subscribers to new white papers of interest
| Leadership and innovation
| Other internal link
|
|---|
| Wondering what 1,200 industry, government and IBM leaders discussed at the Global Industry Symposium in Barcelona? |
Following the Global Industries Symposium come 10 new industry reports, collectively The State of Smarter
Industries - Barcelona 2010. Each report shows how its industry is growing into the smarter planet concept, offers industry-specific solutions and demonstrates cross-industry collaborative opportunities for growth.
| Leadership and innovation
| Thought leadership
|
|---|
| Are You Ready For the Social Workplace? A one-hour virtual panel discussion on how social computing is transforming the way employees collaborate and work together |
The 2010 IBM Global Chief Human Resource Officer Study found that despite the emerging importance of
tapping into insights of employees who are spread across functions and around the globe, the majority of organizations struggle to effectively collaborate and share knowledge. This virtual panel discussion - featuring experts and thought leaders in creative leadership and Enterprise 2.0 from IBM and other organizations - explores how social computing is transforming how people work
yes
| Leadership and innovation
| Event (virtual)
|
|---|
| IdeaWatch Newsletter |
IdeaWatch Newsletter is published by the IBV to alert subscribers to new white papers of interest
| Leadership and innovation
| Thought leadership
|
|---|
| Harvard Business Review Webcast: Building a Global Workforce Strategy |
Featuring Randy MacDonald, IBM SVP, HR, and Denis Brousseau, VP and Global Leader, GBS S&T Organization
and People, in conversation with Angelia Herrin of HBR discussing the 2010 IBM Global Chief Human Resource Officer Study
| Leadership and innovation
| Event (virtual)
|
|---|
| Adopting A Global Workforce Strategy, William Allen, Group SVP, Corporate Human Resources, A.P. Moller - Maersk A/S |
William Allen, Group SVP, Corporate Human Resources, A.P. Moller - Maersk A/S, shares lessons learned in developing a global workforce strategy
| Leadership and innovation
| Video
|
|---|
| What does it take to "work beyond borders"? |
Downloadable chart from Working beyond Borders: Insights from the Global Chief Human Resource Officer Study
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Which workforce decisions involve the most prevalent use of analytics? |
Downloadable chart from Working beyond Borders: Insights from the Global Chief Human Resource Officer Study
yes
| Leadership and innovation
| Thought leadership
|
|---|
| How are organizations using collaboration and social networking in the workplace? |
Downloadable chart from Working beyond Borders: Insights from the Global Chief Human Resource Officer Study
yes
| Leadership and innovation
| Thought leadership
|
|---|
| How do HR executives rate their ability to foster collaboration and knowledge sharing? |
Downloadable chart from Working beyond Borders: Insights from the Global Chief Human Resource Officer Study
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Are organizations aligning their capabilities with the right business opportunities? |
Downloadable chart from Working beyond Borders: Insights from the Global Chief Human Resource Officer Study
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Are organizations spending money on leadership development? |
Downloadable chart from Working beyond Borders: Insights from the Global Chief Human Resource Officer Study
yes
| Leadership and innovation
| Thought leadership
|
|---|
| How big is the leadership development gap? |
Downloadable chart from Working beyond Borders: Insights from the Global Chief Human Resource Officer Study
yes
| Leadership and innovation
| Thought leadership
|
|---|
| What do HR executives say are their organizations' top business priorities? |
Downloadable chart from Working beyond Borders: Insights from the Global Chief Human Resource Officer Study
yes
| Leadership and innovation
| Thought leadership
|
|---|
| What are the three most critical workforce gaps? |
Downloadable chart from Working beyond Borders: Insights from the Global Chief Human Resource Officer Study
yes
| Leadership and innovation
| Thought leadership
|
|---|
| What are the top workforce capabilities organizations should focus on? |
Downloadable chart from Working beyond Borders: Insights from the Global Chief Human Resource Officer Study
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Getting Senior Management Buy-In For HR Initiatives, Stewart Stemple, Managing Director, Swire Group |
Stewart Stemple, Managing Director, Swire Group shares lessons learned in gaining business support for HR programs
| Leadership and innovation
| Video
|
|---|
| Developing Leaders Is A Long-Term Journey, Stewart Stemple, Managing Director, Swire Group |
Stewart Stemple, Managing Director, Swire Group, shares insights gained from a large-scale leadership development program
| Leadership and innovation
| Video
|
|---|
| Attracting & Retaining Talent In China, Stewart Stemple, Managing Director, Swire Group |
Stewart Stemple, Managing Director, Swire Group discusses his organization's program for attracting and retaining top talent in China
| Leadership and innovation
| Video
|
|---|
| Balancing Objectivity & Subjectivity In Talent Assessment, Stewart Stemple, Managing Director, Swire Group |
Stewart Stemple, Managing Director, Swire Group, discusses how his organization balances subjective talent assessment with fact-based approaches
| Leadership and innovation
| Video
|
|---|
| Unifying Companies Behind A Global Workforce Strategy, Stewart Stemple, Managing Director, Swire Group |
Stewart Stemple, Managing Director, Swire Group, discusses lessons learned in managing a global workforce
| Leadership and innovation
| Video
|
|---|
| Aligning Objectives & Performance Management Throughout The Organization, Peter Goerke, Group Head Human Resources, Zurich Insurance Company Ltd |
Peter Goerke, Group Head Human Resources, Zurich Insurance Company, explains how his firm maintains alignment of objectives through all levels of the organization
| Leadership and innovation
| Video
|
|---|
| Developing HR As A True Business Partner, Peter Goerke, Group Head Human Resources, Zurich Insurance Company Ltd |
Peter Goerke, Group Head Human Resources, Zurich Insurance Company, discusses lessons learned about the expanding role of HR
| Leadership and innovation
| Video
|
|---|
| The Challenges Of Managing A Global Workforce, Peter Goerke, Group Head Human Resources, Zurich Insurance Company Ltd |
Peter Goerke, Group Head Human Resources, Zurich Insurance Company, shares his experiences managing a distributed workforce in a decentralized organization
| Leadership and innovation
| Video
|
|---|
| Helping Leaders Embrace New Ways Of Communicating, Peter Goerke, Group Head Human Resources, Zurich Insurance Company Ltd |
Peter Goerke, Group Head Human Resources, Zurich Insurance Company, discusses lessons learned about leadership communication
| Leadership and innovation
| Video
|
|---|
| Developing A Global Workforce Strategy, Peter Goerke, Group Head Human Resources, Zurich Insurance Company Ltd |
Peter Goerke, Group Head Human Resources, Zurich Insurance Company, shares insights on linking HR strategy to business strategy
| Leadership and innovation
| Video
|
|---|
| Handling Worst Case Scenarios, William Allen, Group SVP, Corporate Human Resources, A.P. Moller - Maersk A/S |
William Allen, Group SVP, Corporate Human Resources, A.P. Moller - Maersk A/S, shares lessons learned about importance of leadership in crisis situations
| Leadership and innovation
| Video
|
|---|
| The Path To Successful Change, William Allen, Group SVP, Corporate Human Resources, A.P. Moller - Maersk A/S |
William Allen, Group SVP, Corporate Human Resources, A.P. Moller - Maersk A/S, shares his experiences guiding major change efforts at three different organizations
| Leadership and innovation
| Video
|
|---|
| Great Leadership Is The Best Attraction & Retention Strategy, William Allen, Group SVP, Corporate Human Resources, A.P. Moller - Maersk A/S |
William Allen, Group SVP, Corporate Human Resources, A.P. Moller - Maersk A/S, shares lessons learned in developing leaders
| Leadership and innovation
| Video
|
|---|
| Tying Talent Strategy To Business Needs, William Allen, Group SVP, Corporate Human Resources, A.P. Moller - Maersk A/S |
William Allen, Group SVP, Corporate Human Resources, A.P. Moller - Maersk A/S, shares lessons learned about strategic talent development
| Leadership and innovation
| Video
|
|---|
| CHRO assessment tool |
Is your workforce prepared to seize opportunity in an increasingly borderless business environment? Are
you building creative leaders, instilling speed and flexibility, and creating a prevailing culture of collaboration? Invest a few minutes to see how your answers to key questions compare to those of our survey respondents
| Leadership and innovation
| Assessment tools
|
|---|
| HRO Summit - October, 19-21, 2010, Tampa, Florida |
Join us at the HRO Summit, returning for it's 3rd year and assembling under one roof the single largest
gatherings of real HR decision-makers. Nearly 200 HR Officers, SVPs/VPs of HR, and Shared Services Management, and the leading providers and advisors in the field attended last year and even more will attend this year. Take part in interactive learning led by thought leaders in HR, globalization, and organizational efficiency. Network with other leaders and develop relationships for mentorship and career improvement
| Leadership and innovation
| Event (face to face)
|
|---|
| Human Capital Institute Webcast, A New Workforce Perspective: Insights from over 700 Global HR Leaders |
Barbara J. Lombardo, Ph.D., Partner, Public Sector Organization & People (O&P) Practice, IBM Global Business
Services will present the study findings and what over 700 HR leaders say are their most important workforce imperatives, how those align to what the business environment demands and how effective their companies are in these key areas
| Leadership and innovation
| Event (virtual)
|
|---|
| IBV Thought Leadership - Human Capital Management |
Thought leadership, research and insights related to Human Capital Management from the IBM Institute for Business Value
| Leadership and innovation
| Thought leadership
|
|---|
| Workforce & Talent Assessment - Assess your performance against industry best practices |
The Workforce and Talent Assessment offering from IBM Global Business Services analyzes 11 workforce
components and assesses your organization's performance against industry best practices to identify potential improvement areas and help you define an effective workforce strategy
| Leadership and innovation
| Solution
|
|---|
| Working beyond Borders Executive Summary |
As organizations strive to grow while maintaining operational efficiency, a key requirement is
a workforce that can engage more seamlessly across a wide range of geographic, functional and generational borders. Insights from more than 700 CHROs reveal three critical workforce capabilities.
yes
| Leadership and innovation
| Thought leadership
|
|---|
| Connecting People Within The Organization Retains Talent, J. Keith Dunbar, Chief, Center for Leadership and Professional Development, U.S. Defense Intelligence Agency |
J. Keith Dunbar, Division Chief, Leadership Academy, Defense Intelligence Agency, discusses lessons learned in solving talent retention issues
| Leadership and innovation
| Video
|
|---|
| Use An Integrated Organization As An Agent for Change, J. Keith Dunbar, Chief, Center for Leadership and Professional Development, U.S. Defense Intelligence Agency |
J. Keith Dunbar, Division Chief, Leadership Academy, Defense Intelligence Agency, discusses the importance of integrating HR capabilities
| Leadership and innovation
| Video
|
|---|
| Aligning Your Team To Maximize Its Effectiveness, J. Keith Dunbar, Chief, Center for Leadership and Professional Development, U.S. Defense Intelligence Agency |
J. Keith Dunbar, Division Chief, Leadership Academy, Defense Intelligence Agency, discusses how HR helped the organization accomplish a major change initiative
| Leadership and innovation
| Video
|
|---|
| The Benefit Of Defining & Measuring Workforce Capabilities, J. Keith Dunbar, Chief, Center for Leadership and Professional Development, U.S. Defense Intelligence Agency |
J. Keith Dunbar, Division Chief, Leadership Academy, Defense Intelligence Agency, discusses how his organization
assesses workforce capabilities to make more informed decisions
| Leadership and innovation
| Video
|
|---|
| Building A Successful Leadership Continuum, J. Keith Dunbar, Chief, Center for Leadership and Professional Development, U.S. Defense Intelligence Agency |
J. Keith Dunbar, Division Chief, Leadership Academy, Defense Intelligence Agency, shares insights about leadership development
| Leadership and innovation
| Video
|
|---|
| 2010 Global CEO Study |
Learn how global leaders are capitalizing on complexity.
| Leadership and innovation
| C-suite study
|
|---|
| Leading IT to deliver greater value |
A seven part series of short video interviews with Pat Toole, IBM CIO, who discusses the findings of
the Global CEO and CIO Studies and key opportunites like Cloud and Business Analytics
yes
| Leadership and innovation
| Video
|
|---|
| Managing enterprise risk is a critical and growing discipline that can make or break CFOs |
A white paper on clearing the clouding factors of risk to optimize ERM
| Risk management and compliance
| Thought leadership
|
|---|
| After interviewing over 6,000 C-level executives around the world, IBM has discovered some important common threads in their thinking |
Video interview with Peter Korsten, global leader of the Institute for Business Value, discusses the findings of the Global CEO, CFO and CIO Studies
yes
| Leadership and innovation
Business insight and analytics
Information strategy and analytics
| Thought leadership
|
|---|
| Connecting across the C-suite to tackle complexity and change |
This paper examines the common findings from across the three global C-level studies (CEO, CFO and CIO)
based on interviews with over 6,000 executives around the world.
| Leadership and innovation
| Thought leadership
|
|---|
| CIOs share their insights and priorities in the 2010 IBM Global IT Risk Study |
Insights from CIOs and IT managers on IT risk -- their biggest challenges, their plans and what they're spending money on
| Secure and resilient enterprise
| Thought leadership
|
|---|
| FT.com Article, "Number cruncher to co-pilot" |
The Financial Times’ ft.com interviews IBM’s CFO, Mark Loughridge.
| Leadership and innovation
Finance transformation
| Analyst insight
|
|---|
| A Smarter Planet can also be a safer planet |
IBM can help save 55% on information security management costs by analyzing data to better understand
the way complex systems operate, and helping industry leaders find and close loopholes before they're exploited.
| Sustainability
| Video
|
|---|
| New rules for a new decade - a new IBM study uncovers the challenges supply chain executives are facing today |
IBV white paper based on a survey of over six hundred supply chain executives in 29 countries
| Leadership and innovation
Effectiveness and efficiency
| Thought leadership
|
|---|
| Meeting the need for sustainable business practices |
This ibm.com pages features a number of sustainability solutions including Green Sigma, data center facilities
design, carbon management and industry-specific solutions
| Sustainability
| Solution
|
|---|
| The Orange believes in Green |
Video highlights the new Green data center at Syracuse University
| Sustainability
| Case study
|
|---|
| How First Citizens is improving business processes to work smarter |
Learn how banks can streamline operations and elevate customers' banking experiences.
| People and process transformation
| Case study
|
|---|
| IBM Project Northstar. Leading the way in next generation on-line experiences |
Your business is built on the relationships you have with your customers. Increasingly, those relationships
develop and grow over the Web, making your use of online channels to attract, retain, and delight customers, citizens, and partners a matter of survival.
| People and process transformation
| Case study
|
|---|
| CIO Implications of the Global CEO Study - IBM's Global CEO Study has significant implications for CIOs |
A white paper describing the implications for CIOs of the findings in the Global CEO Study
| Secure and resilient enterprise
| Thought leadership
|
|---|
| Webinar: Evolving Trends in Enterprise Risk Management |
Hear survey responses from nearly 300 senior finance executives at large, complex organizations.
| Secure and resilient enterprise
| Event (virtual)
|
|---|
| 2010 IBM X-Force Mid-Year Trend and Risk Report |
The IBM X-Force researches and monitors the latest Internet threat trends and advises on how to respond to emerging and critical threats.
| Secure and resilient enterprise
| Thought leadership
|
|---|
| 2010 IBM X-Force Mid-Year Trend and Risk Report |
The IBM X-Force researches and monitors the latest Internet threat trends and advises on how to respond to emerging and critical threats.
| Secure and resilient enterprise
| Thought leadership
|
|---|
| Implications of Service Interruption: Sky News Business interview of IBM global risk expert on risky business and the need for ensuring continuous service availability |
Sky News Business interview of IBM global risk expert on risky business and the need for ensuring continuous service availability
| Secure and resilient enterprise
| Video
|
|---|
| Develop an effective business continuity and resiliency strategy |
In an era of 24x7 commerce and expectation, the enterprise must be highly resilient and able to anticipate risks
both accidental and intentional, and manage through both natural disasters and man-made disruptions. What’s needed is a business continuity and resiliency strategy that identifies risk factors and plans for the unexpected.
| Secure and resilient enterprise
| White paper
|
|---|
| Risk Maturity Self-Assessment Tool |
Measure your risk maturity across key risk indicators
| Secure and resilient enterprise
| Tool
|
|---|
| Regulatory challengers for CFOs |
SEC Pushes Companies for More Risk Information
| Risk management and compliance
| Analyst insight
|
|---|
| An analysis of the business impact of IT, application and business process outsourcing reveals a significant improvement in business performance metrics |
Pat Toole, IBM's CIO, and Saska Mojsilovic, IBM Research, discuss the findings of the 2010 Business Impact of Outsourcing Study
| Effectiveness and efficiency
Infrastructure optimization
| Event (virtual)
|
|---|
| Improve your approach to developing and managing applications |
Cameron Art, VP for Application Management Services (AMS), discusses how organizations can capitalize
on complexity through innovation in their application management environment, including adopting cloud-based test platforms.
| People and process transformation
| Video
|
|---|
| Getting Bad Grades in Risk Management |
Getting Bad Grades in Risk Management
| Secure and resilient enterprise
| Blogs
|
|---|
| Managing risk with disaster recovery and business resiliency planning |
CSX Technology uses IBM disaster recovery and resiliency planning solutions to manage risk in a 24x7 environment.
| Secure and resilient enterprise
| Case study
|
|---|
| Smarter sourcing can drive productivity and provide critical leverage in an ever-changing business climate |
Discover how smarter sourcing can initiate improvements in application development quality, cycle time
and savings; and the roles new techniques, methods, tools and skilled resources are playing to deliver long-term productivity and greater value.
yes
| Leadership and innovation
Effectiveness and efficiency
Organization and people
Finance transformation
Infrastructure optimization
Sustainability
People and process transformation
| White paper
|
|---|
| Rising to meet the human resources transformational challenge at IBM |
Learn how IBM transformed its HR processes with IBM's Managed Business Process Services for HR
| Organization and people
People and process transformation
| Solution
|
|---|
| Korea Exchange Bank executes smarter spending strategies |
Learn why the bank turned to IBM to handle procurement
| Effectiveness and efficiency
People and process transformation
| Case study
|
|---|
| Elevating the customer experience to the next level |
A leading consumer electronics company turns to IBM for the solution
| Customer relationships and experience
| Case study
|
|---|
| ERM Starts at the Top at IBM |
ERM is being integrated into the performance objectives and training. Further enhancements are underway
to improve risk assessment methodologies and tools for proactive responses as well as integration into business strategy and execution with focus on emerging risks.
| Risk management and compliance
| Analyst insight
|
|---|
| Achieving a sustainable competitive advantage with business process analytics |
IBM Analytics Business Process Services for customer management
| Business insight and analytics
Customer relationships and experience
Information strategy and analytics
| Solution
|
|---|
| Learn the secrets of HR outsourcing success |
Secrets of HR outsourcing success: how to keep your retained organization from being left behind
| Organization and people
People and process transformation
| White paper
|
|---|
| Achieving a sustainable competitive advantage with business process analytics |
Discover how to gain greater insight into buyer behavior and satisfaction.
| Business insight and analytics
Customer relationships and experience
Information strategy and analytics
| Solution
|
|---|
| When it comes to making innovation real, increasing the ROI of IT and expanding business impact, integrated service management will play a crucial role |
Integrated Service Management
| Infrastructure optimization
| White paper
|
|---|
| Editor's Corner |
Visit Editor's Corner on tumblr
| Leadership and innovation
Effectiveness and efficiency
Business insight and analytics
Organization and people
Customer relationships and experience
Finance transformation
Business intelligence and analytics
Risk management and compliance
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| Blogs
|
|---|
| Smarter collaboration insights on developerWorks |
Smarter collaboration insights on developerWorks
| People and process transformation
| Blogs
|
|---|
| Analytics for Government on developerWorks |
Analytics for Government on developerWorks
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Blogs
|
|---|
| IBM introduces a new dimension in computing |
See our announcement
yes
| Leadership and innovation
Infrastructure optimization
Sustainability
| Solution
|
|---|
| Cloud computing |
Visit Cloud computing
| Leadership and innovation
Effectiveness and efficiency
Business insight and analytics
Organization and people
Customer relationships and experience
Finance transformation
Business intelligence and analytics
Risk management and compliance
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| Blogs
|
|---|
| CLS - Risk Management |
CLS: Revolutionising the way the world settles foreign exchange trades
| Leadership and innovation
Finance transformation
| Case study
|
|---|
| Companhia Hidro-Eletrica do Sao Francisco (CHESF) - Business Intelligence & Analytics |
Companhia Hidro-Eletrica do Sao Francisco (CHESF) - Predicts the future availability of energy resources using advanced models
| Leadership and innovation
Finance transformation
| Case study
|
|---|
| Elie Tahari - Business Intelligence & Analytics |
Elie Tahari combines fashion savvy with powerful analytics
| Leadership and innovation
Finance transformation
| Case study
|
|---|
| ING Bank Slaski S.A. - Business Intelligence & Analytics |
ING Bank Slaski S.A. - Automates marketing efforts to use real-time data for increased success
| Leadership and innovation
Finance transformation
| Case study
|
|---|
| Mitsui-Soko - Finance Transformation |
Mitsui-Soko unifies accounting processes across 11 countries with IBM
| Leadership and innovation
Finance transformation
| Case study
|
|---|
| Panasonic Corporation - Finance Transformation |
Daily consolidation of funds for 600 subsidiaries energizes corporate investment decisions
| Leadership and innovation
Finance transformation
| Case study
|
|---|
| Cloud computing on tumblr |
Visit Cloud computing on tumblr
| Leadership and innovation
Effectiveness and efficiency
Business insight and analytics
Organization and people
Customer relationships and experience
Finance transformation
Business intelligence and analytics
Risk management and compliance
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| Blogs
|
|---|
| Don't yield on customer trust: Navigating the customer experience journey on the rough road ahead |
Don't yield on customer trust: Navigating the customer experience journey on the rough road ahead
| Customer relationships and experience
| Thought leadership
|
|---|
| CFO study assessment tool |
Use this tool to understand the maturity level of your organization and identify areas for further discussion with an IBM consultant.
| Leadership and innovation
| Assessment tools
|
|---|
| Operational Risk Management |
Follow Ed
| Secure and resilient enterprise
| Blogs
|
|---|
| Colgate-Palmolive Company, Tom Greene, VP & CIO: The Value of Looking Beyond Your Own Business |
The Value of Looking Beyond Your Own Business
yes
| Leadership and innovation
| Case study
|
|---|
| Avon Products, Inc. Donagh Herlihy, Senior VP and CIO: Maximizing Partner Relationships |
How can CIOs best leverage partner relationships to get things accomplished? Donagh Herlihy, Senior VP & CIO of Avon, discusses.
yes
| Leadership and innovation
| Case study
|
|---|
| The 2009 IBM Global CIO Study |
IBM met face-to-face with over 2,500 CIOs worldwide on what it takes to build a smarter business. What are they saying?
| Leadership and innovation
| Thought leadership
|
|---|
| Achmea transforms financial reporting with SAP and IBM |
Achmea transforms financial reporting with SAP and IBM
| Leadership and innovation
Finance transformation
| Case study
|
|---|
| Transporte Inteligente |
Transporte Inteligente - Cómo mejorar la movilidad en las ciudades
| Effectiveness and efficiency
| White paper
|
|---|
| Ciudades más inteligentes |
Ciudades más inteligentes - Hacia un nuevo modelo de eficiencia y sostenibilidad
| Effectiveness and efficiency
| White paper
|
|---|
| Implicaciones para las Administraciones públicas |
Construyamos un planeta más inteligente: Implicaciones para las Administraciones públicas
| Effectiveness and efficiency
| White paper
|
|---|
| IBM Global CHRO 2008 Study Resumen ejecutivo |
IBM Global CHRO 2008 Study Resumen ejecutivo
| Leadership and innovation
| White paper
|
|---|
| IBM Global CSCO 2009 Study |
IBM Global CSCO 2009 Study
| Leadership and innovation
| Other internal link
|
|---|
| Adopte una estrategia integral de seguridad alineada con el negocio |
Adopte una estrategia integral de seguridad alineada con el negocio
| Secure and resilient enterprise
| White paper
|
|---|
| Victor Fung - Intelligent Supply Chain |
Victor Fung - Intelligent Supply Chain
| Effectiveness and efficiency
| Video
|
|---|
| La nueva colaboración |
La nueva colaboración: facilitar la innovación, transformar el lugar de trabajo
| Leadership and innovation
| White paper
|
|---|
| La Nueva Voz del CIO 2009 |
La Nueva Voz del CIO Conclusiones del informe «The Global CIO Study 2009»
| Leadership and innovation
| White paper
|
|---|
| La banca española en el 2012 |
La banca española en el 2012 - Oportunidades y retos para las entidades financiera españolas
| Leadership and innovation
| Other internal link
|
|---|
| IBM Global CFO Study 2010 |
IBM Global CFO Study 2010
| Leadership and innovation
| Other internal link
|
|---|
| IBM Global CFO Study 2010 Resumen ejecutivo |
IBM Global CFO Study 2010 Resumen ejecutivo
| Leadership and innovation
| White paper
|
|---|
| Monthly eNewsletter from IBM Global Business Services, offering business perspectives strategic insights and recommendations based on research from the IBM Institute for Business Value to help address critical business challenges |
Subscribe to IdeaWatch
| Effectiveness and efficiency
Customer relationships and experience
| Tool
|
|---|
| IBM Global CEO Study 2010 |
IBM Global CEO Study 2010
| Leadership and innovation
| White paper
|
|---|
| Contact Center Optimization |
Improve the efficiency and effectiveness of contact center operations with a high-quality customer experience across all appropriate channels.
| Customer relationships and experience
People and process transformation
| Solution
|
|---|
| Mandate for CIO leadership |
With digital technology increasingly embedded into systems and processes, becoming smarter is imperative. What must CIOs understand?
yes
| Leadership and innovation
| White paper
|
|---|
| Leading a sustainable enterprise - Leveraging insight and information to act |
Leading a sustainable enterprise - Leveraging insight and information to act
| Leadership and innovation
Finance transformation
Risk management and compliance
| Thought leadership
|
|---|
| Center for CIO Leadership |
To provide an additional venue for CIOs to share and evolve ideas, the Center for CIO Leadership has
engaged fellow CIOs and other experts to write blog posts to provide you with new thinking about ways the CIO role is evolving, while focusing on the core competencies that you have identified as important to advancing the CIO profession.
| Leadership and innovation
| Blogs
|
|---|
| Strategic profit improvement |
An assessment that makes recommendations about organization and process changes designed to
increase effectiveness, reduce costs, and potentially increase revenue.
| Leadership and innovation
Finance transformation
| Solution
|
|---|
| IT transformation strategy and design services |
IT Optimization Consulting Services develop a road map for an adaptable, efficient IT infrastructure that is value and business-focused.
| Leadership and innovation
| Solution
|
|---|
| IT Strategy and Design Services |
IT strategy and design services from IBM can help CIOs successfully assess, plan and design an enterprise-wide approach that supports business goals.
| Leadership and innovation
| Solution
|
|---|
| IT Strategy and Performance Assessment |
The IT Strategy Assessment helps CIOs align the current IT strategy, resources and investment to changes
in business direction and corporate strategy. It focuses on core value drivers in key process areas in order to make targeted improvements.
| Leadership and innovation
| Solution
|
|---|
| Transforming Finance into a Value Integrator |
IBM offers comprehensive solutions in critical financial management focus areas.
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Solution
|
|---|
| CSCO study assessment tool |
Use this tool to understand the maturity level of your organization and identify areas for further discussion with an IBM consultant.
| Leadership and innovation
| Assessment tools
|
|---|
| CHRO study assessment tool |
Use this tool to understand the maturity level of your organization and identify areas for further discussion with an IBM consultant.
| Leadership and innovation
| Assessment tools
|
|---|
| Discover insights from the IBM Global Chief Human Resource Officer Study |
The Global CHRO Study highlights the findings of interviews and surveys among 700 human resources executives worldwide
| Leadership and innovation
Organization and people
| C-suite study
|
|---|
| Global Supply Chain Officer Study 2009 |
The Smarter Supply Chain of the Future
| Leadership and innovation
Effectiveness and efficiency
Finance transformation
| C-suite study
|
|---|
| Inheriting a Complex World: Future Leaders Envision Sharing the Planet |
Find out what future leaders will do differently from today's CEOs in this global study based on interviews with 3,600 students in college and graduate schools.
| Leadership and innovation
| Thought leadership
|
|---|
| Developing Global Leadership - How IBM engages the workforce of a globally integrated enterprise |
Competing on a global stage requires more than integrating global teams and accommodating local
differences. The key is a transformation of organizational culture in ways that tackle the challenges and grasp the opportunities of globalization.
| Organization and people
| Thought leadership
|
|---|
| Optimizing performance with business analytics |
IBM's Analytics Solution Centers can help you get started
| Leadership and innovation
| Thought leadership
|
|---|
| Smarter Clouds on the Horizon |
With Clouds in the forecast, tomorrow will be brighter
| Leadership and innovation
| Thought leadership
|
|---|
| Bendigo Health and Loddon Mallee Health Alliance: Bruce Winzar, CIO |
Aggregating Technology Demand within Your Network
yes
| Information strategy and analytics
| Case study
|
|---|
| BAO Virtual Leadership Exchange |
BAO Virtual Leadership Exchange
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Event (virtual)
|
|---|
| New Intelligence Channel |
New Intelligence Channel
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Thought leadership
|
|---|
| IBM Research Services Capabilities |
IBM Research Services Capabilities
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Solution
|
|---|
| Delivering smarter systems |
Delivering smarter systems
| Sustainability
| Video
|
|---|
| Con Edison drives demand reduction by promoting energy efficient IT. |
Con Edison drives demand reduction by promoting energy efficient IT.
| Sustainability
| Case study
|
|---|
| Columbia County |
Columbia County builds a scalable modular data center to improve availability, doubling IT capacity while leaving the same energy footprint.
| Sustainability
| Case study
|
|---|
| Podcast: Green and Beyond overview of Energy & Environment with Rich Lechner |
Podcast: Green and Beyond overview of Energy & Environment with Rich Lechner
| Sustainability
| Other internal link
|
|---|
| Green IT for Dummies Book |
Get started today with practical solutions inside this book for a better way to do business that is good for your bottom line and good for the environment.
| Sustainability
| Other internal link
|
|---|
| Smarter Energy |
Smarter Energy
| Sustainability
| Blogs
|
|---|
| Innovation |
Innovation
| Sustainability
| Solution
|
|---|
| Green Infrastructure |
Green Infrastructure
| Sustainability
| Solution
|
|---|
| Sustainable Solutions |
Sustainable Solutions
| Sustainability
| Solution
|
|---|
| Protecting personal and sensitive information |
A webcast outlining steps to protect personal information and privacy, and ultimately a company’s brand.
| Risk management and compliance
| Solution
|
|---|
| Westpac New Zealand - Risk management |
Westpac New Zealand gets proactive in the fight against fraud with predictive analytics and expertly defined
business rules to improve the speed and accuracy of the bank’s response to fraud patterns and incidents.
| Risk management and compliance
| Case study
|
|---|
| State of Missouri |
State of Missouri
| Risk management and compliance
| Case study
|
|---|
| IBM Research Services Capabilities - Information mining and management |
Extracting new value from structured and unstructured information
| Business intelligence and analytics
| Solution
|
|---|
| Companhia Hidro-Eletrica do Sao Francisco (CHESF) - Predicts the future availability of energy resources using advanced models |
Companhia Hidro-Eletrica do Sao Francisco (CHESF) - Predicts the future availability of energy resources using advanced models
| Business intelligence and analytics
| Case study
|
|---|
| The New Value Integrator - Insights from the Global Chief Financial Officer Study Government Perspective |
The New Value Integrator - Insights from the Global Chief Financial Officer Study Government Perspective
| Leadership and innovation
| Thought leadership
|
|---|
| Achmea transforms financial reporting with SAP and IBM |
Higher quality reports in less time are helping the executive team identify inefficiencies, highlight profitable
opportunities, and meet regulatory obligations.
| Leadership and innovation
Finance transformation
| Case study
|
|---|
| Rethinking the Enterprise - Insights from the World's leading CEOs |
Discover why some large, successful organizations fail, while others survive and thrive. Financial strength
and intelligence aren’t enough – effective management and the ability to adapt are essential.
| Leadership and innovation
| Thought leadership
|
|---|
| The New Value Integrator - Insights from the Global Chief Financial Officer Study |
The New Value Integrator - Insights from the Global Chief Financial Officer Study
| Leadership and innovation
| Thought leadership
|
|---|
| Subscribe to IdeaWatch CFO |
Subscribe now
| Leadership and innovation
Finance transformation
Business intelligence and analytics
Risk management and compliance
| Tool
|
|---|
| Mitsui-Soko unifies accounting processes across 11 countries with IBM |
Mitsui-Soko unifies accounting processes across 11 countries with IBM
| Finance transformation
| Case study
|
|---|
| Exploring alternative delivery models for stronger financial performance |
Learn how CFOs who implement shared services and business process outsourcing models are driving higher performance across the enterprise.
| Leadership and innovation
Finance transformation
| Thought leadership
|
|---|
| See how IBM BPM gives you the steps you need to compete, win and outlast your competition. |
See how IBM BPM gives you the steps you need to compete, win and outlast your competition.
| People and process transformation
| Video
|
|---|
| Aligning your people with business strategies using workforce analytics. |
Aligning your people with business strategies using workforce analytics.
| People and process transformation
| Solution
|
|---|
| CIO perspective: To Be Great at IT, You Must Be Great at BPM |
Insights on Business Process Management (BPM) from Toby Redshaw, the Group CIO that is leading a successful
BPM program at Aviva plc, the world's fifth largest insurance group.
| People and process transformation
| Solution
|
|---|
| Transforming the workforce: Seven keys to succeeding in a globally integrated world |
Transforming the workforce: Seven keys to succeeding in a globally integrated world
| People and process transformation
| Solution
|
|---|
| Fashion Institute of Design and Manufacturing improves communication and connects users to critical information |
FIDM improves communication and connects users to critical information and applications with unified
messaging through IBM Power Systems IP Telephony from 3Com and portals based on IBM WebSphere Portal Enable
| People and process transformation
| Case study
|
|---|
| Globe Telecom |
Philippine carrier revolutionizes pre-paid mobile (which covers 90% of the market) with real-time targeted promotions at the decision-point
| People and process transformation
| Case study
|
|---|
| University of London |
Delivering exceptional Web experience for Greater productivity, sense of community, and collaboration
to facilitate distance learning for 41,000 distance learning students while saving £300,000 per year in print, courier and administration costs alone.
| People and process transformation
| Case study
|
|---|
| Mayo Clinic |
US healthcare, Mayo Clinic, provider leverages BPM to improve the way they process and interpret medical imaging
| People and process transformation
| Case study
|
|---|
| IDC Report that ranks IBM as the leader for application outsourcing. |
IBM Earns Top Ranking in Global Application Outsourcing Services Market for Second Consecutive Year
| People and process transformation
| Analyst insight
|
|---|
| Use IBM BPM to maximize the value of business interactions |
Analyst white paper from Lustratus analyst Steve Craiggs looks at the value organizations can receive from real-time process visibility
| People and process transformation
| Analyst insight
|
|---|
| Multichannel Customer Experience Assessment |
The IBM Multichannel Customer Experience Assessment includes three components that help drive a rapid
understanding of how customers are supported today and where prioritized investments can have the greatest impact.
| Leadership and innovation
Customer relationships and experience
People and process transformation
| Solution
|
|---|
| ING Bank Slaski S.A.: Automates marketing efforts to use real-time data for increased success |
A banking leader in Poland increases service to customers and grows revenue by deploying
analytics tools to improve understanding of customer wants and needs.
| Customer relationships and experience
Business intelligence and analytics
| Case study
|
|---|
| B&Q China creates opportunities to build sales with SAP and IBM |
B&Q China, part of Kingfisher Group plc, is one of the top three global decorations and building materials
groups. From its headquarters in Shanghai, China, the company operates more than 60 stores in 26 cities in China including Beijing, Guangzhou, Hong Kong, Qing Dao and Shenzhen. The group employs the equivalent of more than 10,000 full-time staff, serving a marketplace worth around $40 billion.
| Customer relationships and experience
| Case study
|
|---|
| Don't yield on customer trust: Navigating the customer experience journey on the rough road ahead |
In challenging and dynamic times, traditional approaches grant companies permission to reduce costs by
reneging on prior promises to customers. Smart companies focus on business effectiveness and efficiency while keeping their promises to customers.
| Customer relationships and experience
| Thought leadership
|
|---|
| Strategic Service Delivery on the path forward |
Strategic Service Delivery redefines service approaches across new and traditional technologies to provide custom-tailored customer experiences.
| Customer relationships and experience
| Thought leadership
|
|---|
| Podcast: Great Talent Management for a Lousy Economy |
Eric Lesser, Associate Partner, IBM Global Business Services shares results from a recent study examining how organizations can effectively manage talent in a poor economy
| Organization and people
| Other external link
|
|---|
| Join the One Global HCM Community on LinkedIn |
We invite you to join the fastest growing Human Capital Management group on LinkedIn, One HCM Global Community
| Organization and people
| Blogs
|
|---|
| Workforce and Talent Solutions |
The Workforce and Talent Healthcheck from IBM examines eleven workforce components and
assesses your organization's performance against industry best practices. This assessment seeks to identify potential improvement areas and helps define an effective, optimal, workforce strategy.
| Organization and people
| Solution
|
|---|
| Innovative learning strategies for the smarter enterprise |
As globalization and cost pressures strain the ability to train an increasingly diverse and dispersed
workforce, smart organizations are turning to innovative technologies for answers. This report examines how learning organizations are working to achieve business impact and reviews ways the latest technologies are being harnessed to build a smarter workforce.
| Organization and people
| Solution
|
|---|
| Telecom Argentina transforms its IT landscape with SAP and IBM Global Business Services |
Telecom Argentina is the largest fixed-line and mobile telecommunications provider in northern Argentina,
with 15,000 employees and more than 20 million customers. Since the privatization of Argentina's telecommunications infrastructure in 1990, Telecom Argentina has enjoyed considerable success, mainly as a result of its major investment in upgrading the country's network infrastructure. In 2007, 54.74 percent of the company was acquired by Nortel Inversora S.A..
| Organization and people
| Case study
|
|---|
| The new economic environment - A strategic workforce perspective |
Questions about composition and capabilities of the workforce are never more pertinent that in times
of economic distress, when decisions must be made that affect productivity, morale, retention of corporate knowledge, and competitive positioning.
| Organization and people
| Thought leadership
|
|---|
| The personal side of business continuity - Addressing human capital management issues during crises |
While most businesses have continuity plans in place, many organizations are not prepared to handle the
impact business disruptions can have on their most precious assets: employees. This report identifies key areas for organizations to consider as they prepare themselves to handle the human side of business disruptions.
| Organization and people
| Thought leadership
|
|---|
| Cloud Strategy |
Improve business performance, control costs, and foster rapid innovation with new cloud delivery models.
| Leadership and innovation
| Solution
|
|---|
| Component Business Modeling |
Redefine your competitive position and achieve the benefits of scale, flexibility and efficiency through a proven
externally.
proven approach designed to drive a specialized focus, both internally and externally.
| Leadership and innovation
| Solution
|
|---|
| Elie Tahari |
Elie Tahari used Cognos® to create a seamless reporting framework that provides granular, real-time information
from the sales floor to its suppliers' inventory and production schedules.
| Leadership and innovation
| Case study
|
|---|
| Panasonic Japan |
Panasonic worked with IBM to develop and implement a global cash management system for its approximately
600 subsidiaries. This system consolidates cash funds, money exchanges and in-house settlements on a daily basis.
| Leadership and innovation
Finance transformation
| Case study
|
|---|
| ING Poland |
ING Poland collaborated with IBM to build a centralized sales management system that provides a 360-degree view
of all customer information. Staff can now leverage real-time account statuses and predictive analysis tools to help them determine which types of products might interest a bank patron and even the best sales approach to use.
| Leadership and innovation
| Case study
|
|---|
| After the crisis: Now what? |
Download this study to learn more about how to succeed post-crisis
| Leadership and innovation
Effectiveness and efficiency
Business insight and analytics
Organization and people
Customer relationships and experience
| Thought leadership
|
|---|
| Capitalizing on Complexity: Insight from the 2010 IBM Global CEO Study |
Learn how global leaders are capitalizing on complexity.
| Leadership and innovation
Effectiveness and efficiency
Business insight and analytics
Organization and people
Customer relationships and experience
| Thought leadership
|
|---|
| Seizing the Advantage |
IBM analyzed 28 successful business model innovators to understand how and when business model innovation is most valuable.
| Leadership and innovation
| Thought leadership
|
|---|
| Global CIO Study 2009: Insights for Chief Supply Chain Officers |
Sanjeev Nagrath discusses implications for Chief Supply Chain Officers
| Effectiveness and efficiency
| Video
|
|---|
| Quarterly eNewsletter from IBM Global Services offering strategic insights and recommendations to address critical business challenges and opportunities related to supply chain management and procurement. |
Subscribe to IdeaWatch Supply Chain
| Effectiveness and efficiency
Customer relationships and experience
| Tool
|
|---|
| Take the Survey - A New Decade for Smarter Supply Chain Management |
We are currently conducting a comprehensive global research study entitled "A New Decade for Smarter
Supply Chain Management". It includes New Rules for the New Decade around cost-efficient sustainability, predictive demand, collaborative visibility, hedged risk, and continuous optimization. The survey is quick, easy to complete, and requires no data - just your insights. We cherish your viewpoints.
| Effectiveness and efficiency
| Tool
|
|---|
| Spend Smart - Transform the way you manage procurement |
A new approach that can help you optimize your procurement spend
| Effectiveness and efficiency
| Thought leadership
|
|---|
| Rapid ROI Opportunities in the Supply Chain |
IBM can help you define the 2-3 best ways to drive rapid cost savings given your business and supply
chain challenges. Using our methods, analytical tools and deep SCM subject matter expertise, we help you accelerate your path to benefits realization.
| Effectiveness and efficiency
| Solution
|
|---|
| Smarter Asset Management |
A Business Value Analysis (BVA) is a quick way to understand where you stand today and if you need to
do anything to move towards performing smarter asset management in your enterprise.
| Effectiveness and efficiency
| Solution
|
|---|
| Supply chain management outsourcing |
Drive business results through continuous strategic improvement of your supply chain operations
| Effectiveness and efficiency
| Solution
|
|---|
| Elie Tahari combines fashion savvy with powerful analytics |
Real-time insights on sell-through rates and inventory enable Elie Tahari to optimize store-level merchandising
decisions, ensuring that the most popular fashions are in the right place, at the right time.
| Effectiveness and efficiency
Business intelligence and analytics
| Case study
|
|---|
| New York State saves $889 million by optimizing audit case selection |
The New York State Department of Taxation and Finance implemented a tax audit and compliance system with
data warehousing software, which closes loopholes by focusing audit resources on only those returns that seem most unusual. The system automatically rejects refund requests that are clearly ineligible. As a result, the department has increased its ability to recover funds from erroneous returns from US$56 million to over US$200 million annually.
| Effectiveness and efficiency
| Case study
|
|---|
| Whirlpool Corporation focuses on operational excellence as global growth shifts into high gear |
Whirlpool Corporation is the world's leading manufacturer and marketer of major home appliances, with
annual sales of more than US$18 billion, more than 73,000 employees and more than 70 manufacturing and technology research centers around the world.
| Effectiveness and efficiency
| Case study
|
|---|
| The GMA 2010 Logistics Benchmark Report-Performance reaches all-time high during economic depression |
The GMA 2010 Logistics Benchmark Report examines and highlights emerging practices, trends and operational
benchmarks in crucial areas of CPG manufacturers' supply chain operations. IBM Global Business Services conducted the survey in conjunction with the Grocery Manufacturers Association beginning in December 2009 through January 2010. The survey included more than 50 questions to supply chain leaders of top-tier CPG brands - focusing on issues such as strategic supply chain objectives, distribution and transportation practices, outsourcing strategies, alliances, information technology, demand planning and inventory management.
| Effectiveness and efficiency
| Thought leadership
|
|---|
| Mastering carbon management: Balancing trade-offs to optimize supply chain efficiencies |
"As the planet heats up, so do regulatory mandates to reduce greenhouse gas emissions worldwide. Much
of the opportunity to address CO2 emissions rests on the supply chain, compelling companies to look for new approaches to managing carbon effectively - from sourcing and production, to distribution and product afterlife. The trade-offs in the supply chain are no longer just about cost, service and quality - but cost, service, quality and carbon.
| Effectiveness and efficiency
| Thought leadership
|
|---|
| Sourcing in a demanding economic environment - Generating value in challenging times |
A volatile economic environment provides today's sourcing and procurement leaders with the opportunity
to create a new roadmap for the supply chains of the future by adopting a strategic sourcing approach.
| Effectiveness and efficiency
| Thought leadership
|
|---|
| Connecting business vision and technology execution with enterprise architecture |
Connecting business vision and technology execution with enterprise architecture
| Infrastructure optimization
| Video
|
|---|
| A smarter approach to enterprise architecture from IBM |
A smarter approach to enterprise architecture from IBM
| Infrastructure optimization
| Video
|
|---|
| IT Outsourcing |
Realize greater business value from your IT infrastructure. IBM offers an industrialized approach—grounded
in standardization, automation and analytics—to provide a flexible, scalable IT environment optimized to evolve based on changing needs and opportunities.
| Infrastructure optimization
| Solution
|
|---|
| Integrated Service Management |
Integrated Service Management
| Infrastructure optimization
| Solution
|
|---|
| Delivering Smarter Systems at EADS with IBM Solutions |
Delivering Smarter Systems at EADS with IBM Solutions
| Infrastructure optimization
| Case study
|
|---|
| University of Pittsburgh Medical Center takes healthcare delivery to new levels with dynamic infrastructure |
University of Pittsburgh Medical Center takes healthcare delivery to new levels with dynamic infrastructure
| Infrastructure optimization
| Case study
|
|---|
| Analyst Report - Gartner MQ on Business Process Analysis tools - web landing page, free download |
Analyst Report - Gartner MQ on Business Process Analysis tools - web landing page, free download
| Infrastructure optimization
| Analyst insight
|
|---|
| The Business Impact of Outsourcing Study |
The Business Impact of Outsourcing Study
| Infrastructure optimization
| Thought leadership
|
|---|
| Gartner Vendor Focus for IBM Global Services for Cloud Computing |
Gartner Vendor Focus for IBM Global Services for Cloud Computing
| Infrastructure optimization
| Analyst insight
|
|---|
| What your IT managers should investigate for risk mitigation: Business continuity |
What your IT managers should investigate for risk mitigation: Business continuity
| Secure and resilient enterprise
| Solution
|
|---|
| IBM Internet Security Systems: Two years later |
IBM Internet Security Systems: Two years later
| Secure and resilient enterprise
| Analyst insight
|
|---|
| Global Eco-efficiency Webcast |
Global Eco-efficiency Webcast
| Leadership and innovation
Finance transformation
Infrastructure optimization
Sustainability
| Event (virtual)
|
|---|
| Business continuity and resiliency services from IBM |
Business continuity and resiliency services from IBM
| Secure and resilient enterprise
| Thought leadership
|
|---|
| Cloud computing for business resiliency |
Jessica Carroll on gaining business resilience with IBM and cloud computing
| Secure and resilient enterprise
| Video
|
|---|
| Smart Work Brochure |
Work Faster, Work Better, Work Smarter
| People and process transformation
| Thought leadership
|
|---|
| Focal Jobs: Viewing talent through a different lens |
As organizations strive to improve workforce productivity while limiting discretionary spending, greater
attention is being paid to the jobs that make the greatest difference. This report from IBM’s Institute for Business Value highlights the very real challenges and considerations associated with bringing focal positions to the forefront of corporate attention and managing them on an ongoing basis.
| Organization and people
| Thought leadership
|
|---|
| Global CIO Study 2009: Insights for Chief Marketing Officers |
CMSO Implications with Dan Hirschbuehler
| Customer relationships and experience
| Video
|
|---|
| Going Digital: the connected collaborative path forward |
Customer Relationship Management (CRM) executives face change of an unprecedented
magnitude: more people are doing more online than ever before, creating more data and opportunity for interaction than at any time in history. Leaders understand that success depends on tapping into customer insight to understand and engage more effectively with customers.
yes
| Customer relationships and experience
| Thought leadership
|
|---|
| Centrinet launches UK's first operational zero carbon data centre with help from IBM |
Centrinet's strategic aim is to help companies reduce the carbon footprint of their business-critical
IT systems. Read how they launched an innovative business service - Smartbunker - based on renewable energy supplies and energy-efficient technology. They became the UK's first managed data centre service committed to running on zero carbon energy - powered by renewable energy from Ecotricity and based on energy-efficient IBM servers.
| Infrastructure optimization
| Case study
|
|---|
| Richer learning environments pioneered by Middlesex University and IBM |
Middlesex University wanted to introduce new ways of teaching, learning and delivering services to all
students whether on or off campus and wherever they are in the world. IBM provided consulting, design, implementation and operation of an integrated, secure, resilient IT infrastructure, which reliably meets the University's needs for collaboration, flexibility and innovation.
| Infrastructure optimization
| Case study
|
|---|
| Newport's forward thinking IT strategy gets green light |
Newport City Council is extending the reach of its award-winning customer contact centre and streamlining
more of its back-office processes, but wanted to do so without increasing the carbon footprint of its already cramped data centre.
| Infrastructure optimization
| Case study
|
|---|
| OKI's partnership with IBM helps support continued business growth |
OKI Printing Solutions needed to support a growing, pan-European business with an efficient and robust
infrastructure for SAP applications while aligning technology with future business needs. IBM offered a long-term strategic outsourcing solution to host, monitor and support OKI's EMEA SAP infrastructure. IBM works in partnership with OKI to provide informed insight and help drive business value.
| Infrastructure optimization
| Case study
|
|---|
| Aesica Pharmaceuticals prescribes SAP and IBM to meet its global ambitions |
Aesica's ambitious strategy to become the sector's global leader required a series of acquisitions and
the rapid transformation of the newly acquired companies' processes, cultures and systems. Aesica chose to standardise on SAP using the IBM Express Life Science solution tailored for the pharmaceuticals industry. By outsourcing the SAP infrastructure, Aesica avoided capital costs. The rapid integration of acquired companies enables Aesica to realise efficiencies, gain new insights and maximise shareholder value.
| Infrastructure optimization
| Case study
|
|---|
| Symphony Group improves customer service thanks to close-harmony collaboration with IBM |
Symphony Group needed to sustain and enhance it's reputation for outstanding customer service, in the
face of an increasingly tough economic climate, while upgrading and migrating its entire IT infrastructure to a new site. IBM Global Technology Services and IBM Premier Business Partner, CSI, designed and implemented an efficient new IT infrastructure with virtualised servers and storage systems, which helped Symphony increase its capability while reducing cost of ownership. Stock-tracking RFID systems were housed in two new resilient data centres and IBM Global Financing provided innovative leasing solutions to support the project. Completed two months ahead of schedule, the project delivered significant financial benefits and recognisable ROI. The new IT infrastructure aims to deliver a resilient, scaleable, agile and around the clock environment that is twice as responsive as its predecessor - enabling Symphony Group to offer market-leading customer service.
| Infrastructure optimization
| Case study
|
|---|
| Defra applies analytics to develop green strategy |
Defra fully embraces the move to a low carbon economy but, as a public service, it has to provide value
for money. Building on an award-winning methodology developed with Defra, IBM assessed the current carbon emissions baseline data for Defra's IT and identified the carbon and cost impacts of business and IT initiatives. This has helped to give Defra a leadership role in assessing how IT can contribute to the UK's low-carbon economy, both in terms of the carbon impact of IT itself, and how IT can help to reduce an organisation's overall carbon footprint. These activities are expected to yield a reduction of well over 25% of baseline IT emissions by the end of 2011.
| Infrastructure optimization
People and process transformation
| Case study
|
|---|
| EDF Energy leads by example with energy efficient data centre from IBM |
In order to lead by example and to reduce energy use in its workplace by 30% by 2012, EDF Energy consolidated
a number of data centres and, in partnership with IBM, designed and built a scalable state-of-the-art facility. Leading edge technology has been combined with the latest best practice to deliver a highly energy-efficient design reusing an existing building.
| Infrastructure optimization
| Case study
|
|---|
| Online Collaboration Tools with LotusLive |
Discover Cloud-based web conferencing and social networking
| People and process transformation
| Solution
|
|---|
| Not so elementary. |
Watson tackles Jeopardy
| Leadership and innovation
| Video
|
|---|
| The Smarter City |
A system of systems
| Leadership and innovation
| Thought leadership
|
|---|
| Cloud Computing Podcast |
Cloud Computing Podcast
| Infrastructure optimization
| Blogs
|
|---|
| The USGA eyes a green of quick recovery |
The USGA eyes a green of quick recovery
| Finance transformation
| Case study
|
|---|
| NC State makes a breakthrough in improving access to academic computing resources |
Read how NC State is using Cloud computing to improve access and efficiency in its computer labs
| Leadership and innovation
Infrastructure optimization
| Case study
|
|---|
| The emergence of the eco-efficient economy |
The emergence of the eco-efficient economy
| Leadership and innovation
Finance transformation
Infrastructure optimization
Sustainability
| Thought leadership
|
|---|
| What is Watson? - a New York Times profile of IBM's game-playing innovation |
What is IBM's Watson
| Leadership and innovation
| Analyst insight
|
|---|
| Smart Business Development and Test Cloud |
Learn how this Cloud solution can help cut costs and speed test environment provisioning
| Infrastructure optimization
| Solution
|
|---|
| Business Analytics and Optimization |
Services and software to help you predict and respond to opportunities and threats
| Business intelligence and analytics
Information strategy and analytics
| Solution
|
|---|
| Transform for Smarter Healthcare. Sep 23, 2010 Boston |
Transform for Smarter Healthcare. Sep 23, 2010 Boston
| Leadership and innovation
| Event (face to face)
|
|---|
| Workforce Productivity |
Workforce Productivity
| People and process transformation
| Solution
|
|---|
| Smarter Collaboration Smarter Planet Website |
What your IT managers should investigate for you today
| People and process transformation
| Solution
|
|---|
| Human capital and talent management for an agile workforce website |
Human capital management can help you develop a winning workforce to generate real business outcomes.
| People and process transformation
| Solution
|
|---|
| Workforce productivity website |
Drive business value with Web portals by increasing productivity while lowering deployment costs
| People and process transformation
| Solution
|
|---|
| Web 2.0 for business website |
Social software & enabling the power of participation
| People and process transformation
| Solution
|
|---|
| Converged Communications External Website |
Converged Communications External Website
| Leadership and innovation
| Other internal link
|
|---|
| What your IT managers should investigate for organizational effectiveness: Collaboration software |
What your IT managers should investigate for organizational effectiveness: Collaboration software
| People and process transformation
| Solution
|
|---|
| Vendor Focus for IBM Global Services: Consulting Services for Cloud Computing |
This Gartner paper discusses and analyzes IBM consulting services in helping clients understand and benefit from cloud computing.
| Infrastructure optimization
| White paper
|
|---|
| O'Neill Europe B.V.: Anton Langeler, IT Director |
Maximize the Impact of Existing Solutions
yes
| Infrastructure optimization
Secure and resilient enterprise
| Video
|
|---|
| The USGA eyes a green of quick recovery |
The USGA eyes a green of quick recovery
| Risk management and compliance
| Video
|
|---|
| O'Neill Europe B.V.: Anton Langeler, IT Director |
Using Technology to Maximize Customer Feedback
yes
| Infrastructure optimization
| Video
|
|---|
| Colgate-Palmolive Company: Tom Greene, VP & CIO |
Turning Good Ideas into Commercial Products
yes
| Infrastructure optimization
| Video
|
|---|
| Power of an Information Agenda |
An Information Agenda is a roadmap for making decisions about your information, based on your overall objectives and long-term strategy.
| Business intelligence and analytics
| Solution
|
|---|
| Colgate-Palmolive Company: Tom Greene, VP & CIO |
The Value of Looking Beyond Your Own Business
yes
| Infrastructure optimization
| Video
|
|---|
| Colgate-Palmolive Company: Tom Greene, VP & CIO |
Share Best Practice to Create Value
yes
| Infrastructure optimization
| Video
|
|---|
| Colgate-Palmolive Company: Tom Greene, VP & CIO |
Inspiring a Global IT Team
yes
| Infrastructure optimization
| Video
|
|---|
| Asahi Breweries, Ltd.: Hiroshi Okuyama, Director, Business Systems Division |
Collaborate with Third Parties to Overcome Challenges
yes
| People and process transformation
| Video
|
|---|
| For two weeks a year, Wimbledon stops being a private member's club and starts welcoming the world |
The All England Lawn Tennis and Croquet Club is very proud of its reputation for staging The Wimbledon
Tennis Championships. This year the Club launches SlamTracker to help on-line spectatoron their website and The Club is pioneering a three- phase security command and control implementation incorporating state-of-the art IBM security surveillance software.
| Secure and resilient enterprise
| Case study
|
|---|
| Asahi Breweries, Ltd.: Hiroshi Okuyama, Director, Business Systems Division |
Beyond IT Manager
yes
| Leadership and innovation
| Video
|
|---|
| IBM engineers a resilience strategy for Mott MacDonald |
Mott MacDonald was seeking to build a business case for investing in service continuity. IBM carried
out an assessment of their Disaster Recovery (DR), IT resilience and associated risks using the IBM Business Resilience Model. Having identified the key areas for improvement, IBM developed a roadmap to help the client address its resilience issues and acted as change agents, obtaining senior executive buy-in to a significant programme of investment in IT resilience and DR.
| Secure and resilient enterprise
| Case study
|
|---|
| Multi-partner project delivers best practice accessibility at Defra |
Defra wanted to show leadership by actively promoting equality and adopting an inclusive approach to
its employees with specific needs. IBM worked in partnership with Defra and AbilityNet (a leading national charity) to make sure that the needs of all users were assessed and appropriately addressed, helping Defra to exceed legal and meet moral obligations to employees, whilst optimising employee productivity and capability.
| People and process transformation
| Analyst insight
|
|---|
| Smarter Cities - Shanghai |
Smarter Cities - Shanghai
| Leadership and innovation
| Event (face to face)
|
|---|
| Co-operative Financial Services: HR Operations improve value, quality and flexibility |
Co-operative Financial Services (CFS) turned to IBM for help in improving talent acquisition, development,
and management. As a result, CFS transformed its operating model, offering self-service access to core HR processes and information and providing a flexible platform for future service improvements.
| Organization and people
People and process transformation
| Case study
|
|---|
| Cheshire County Council |
Cheshire County Council, was one of the first local authorities to address the government's requirement
of a uniform, standardized way to assess the healthcare and social services needs of its senior citizens, known as the Single Assessment Process (SAP). While government mandate was the driver, the council capitalized on what it saw as a strategic opportunity to change the way it delivered services. By becoming an 'On Demand' business Cheshire County Council now delivers proactive, efficient and coordinated care.
| Information strategy and analytics
| Case study
|
|---|
| Bradford Council begins major transformation to improve customer service and efficiency |
Bradford's vision to be one of the best councils in Britain required greater focus on customers and improved
efficiency in the delivery of services. A major transformation to IT infrastructure, systems and business processes was needed to support this vision.
| Information strategy and analytics
| Case study
|
|---|
| Collaboration between the Welsh Assembly Government, Swansea University and IBM creates a regenerative buzz in South West Wales |
The Welsh Assembly Government and Swansea University created a new Institute of Life Science (ILS) at
the University's School of Medicine. A strategic relationship with IBM gives access to IBM's own world-class research team and provides the ILS's high-performance IT infrastructure.
| Information strategy and analytics
| Case study
|
|---|
| Trafficmaster: Building the engine to drive smarter traffic |
Trafficmaster wanted to empower drivers and fleet managers by providing real-time access to intelligently
interpreted information from billions of data points collected from vehicles, roadside cameras and roadside sensors. Working with IBM and IBM business partner Integres, Trafficmaster built a solution to translate data into meaningful information, ultimately helping drivers to find the most efficient routes and avoid traffic congestion.
| Information strategy and analytics
| Case study
|
|---|
| Red Funnel: Enhancing customer service with Twittering ferries |
Red Funnel ferry company is always looking for ways to make its passengers' journeys more efficient.
By applying data analytics to information gathered from sensors onboard its ferries, Red Funnel can now inform customers of the imminent arrival or departure of its ferries in near real-time via Twitter. For businesses in particular, this improves efficiency.
| Information strategy and analytics
| Case study
|
|---|
| Hildebrand solves a key problem in smart metering research |
As technology consultants on the Digital Environment Home Energy Management System (DEHEMS) project,
Hildebrand was asked by the UK government to find a way to scale up its energy monitoring solution and enable it to monitor three million homes. Hildebrand ran several proofs-of-concept and has now created a solution that has the potential to collect, store and analyse detailed energy usage information from millions of homes in real-time.
| Information strategy and analytics
| Case study
|
|---|
| Allianz Ireland |
Allianz Ireland is one of the countries largest multi line general insurance companies. IBM won the bid
to provide Allianz with a business continuity and recovery service which is essential to Allianz technology capability. Allianz now has sufficient data recovered to resume business within 36 hours, additional hardware on standby to be operational onsite within 3 hours, and staff trained to know how to react if a disaster was to occur.
| Infrastructure optimization
Secure and resilient enterprise
| Case study
|
|---|
| Rail Safety and Standards Board |
The Rail Safety and Standards Board (RSSB), monitors and improves health and safety on Britain's railways
and needs to respond to requests from government and the industry in a controlled and cost-effective way. With more than 4,000 rules governing incident and accident recording, SMIS is a complex system - but the IBM architecture makes it faster and more cost-effective to execute changes in those rules. RSSB and IBM have now reached a long term solution which enables RSSB to continue making Britain's railways even safer.
| Infrastructure optimization
Secure and resilient enterprise
| Analyst insight
|
|---|
| William Grant & Sons aims to grow spirits market by blending business and IT strategy |
William Grant & Sons needed to realign its IT function to merge with the company's business strategy.
IBM helped them to develop a three-year blueprint to establish a clear direction for the future. They now have a framework for improved information- sharing with a global distributor network; a complete picture of the existing business, based on component business modelling identifying areas for investment and a baseline for future merger and acquisition activity.
| Infrastructure optimization
| Case study
|
|---|
| CLS Bank |
Working with IBM, CLS developed an innovative, long-distance, resilient, multi-route fiber network between
data centers in the UK and mainland Europe, allowing synchronous data replication to take place. Applicable to many industries, secure synchronized dual-region data centers are now able to provide continuous operations, with no data loss, even in the event of a regional disaster.
| Risk management and compliance
Infrastructure optimization
Secure and resilient enterprise
| Case study
|
|---|
| UK Ministry of Defence |
UK MoD controls frontline aircraft cost-effectively by partnering with IBM. Originally, LITS was a back
office system where information was first recorded on paper and then entered into the system. Now, Service personnel enter information directly into the system; for example pilots input their sortie information as soon as they land. LITS is deployed in 37 air stations, 20 industry sites and wherever aircraft are operating in the UK or overseas.
| Infrastructure optimization
| Case study
|
|---|
| Cloud computing |
Reduce costs. Improve service delivery. Enable business innovation.
| Infrastructure optimization
| Other internal link
|
|---|
| Northern Ireland's Department of Health, Social Services and Public Safety |
DHSS&PS needed to support new strategic initiatives, such as electronic patient care records, and to
improve flexibility to underpin reorganisation of health and social care services. The high-profile government project was delivered on time and within budget, transforming the IT infrastructure into an environment which is easier and less expensive to manage while at the same time providing new capabilities for patients and staff.
| Infrastructure optimization
| Case study
|
|---|
| West Sussex County Council enables better service to citizens through improvements in its IT service |
West Sussex County Council provides crucial services to over 750,000 residents and aims to provide high
quality at best value. As part of this objective, it embarked on a business improvement initiative to enhance the back-office processes that support the delivery of services to citizens.
| Infrastructure optimization
| Case study
|
|---|
| IBM SmartCloud |
Reduce costs. Improve service delivery. Enable business innovation.
| Infrastructure optimization
| Solution
|
|---|
| Driving innovation: The expanding role of service management |
As the role of service management evolves, a service-oriented governance framework can help ensure that
IT decisions are consistent with business vision, values and strategies.
| Infrastructure optimization
| White paper
|
|---|
| Land Registry - Case Study |
To make information more available to the public, Land Registry chose IBM as its partner installing an
ebusiness solution that would provide a resilient service, capable of responding quickly to large volumes of visitors to the site. Despite tight delivery times, Land Registry online went live with a very smooth launch and the site now attracts over 3000 transactions per day.
| People and process transformation
| Case study
|
|---|
| Six steps toward assuring service availability and performance |
Visibility, control and automation are key factors in delivering more and better business services, managing
risk and compliance, maximizing return on investment and accelerating business growth.
| Infrastructure optimization
| White paper
|
|---|
| Unilever - Case Study |
In the increasingly competitive retail market, Unilver gained the edge when they partnered with IBM to
install a uniformed CRM solution across Europe. The process for planning, executing and evaluating promotions was to be harmonised, sales staff would be able to access real time customer information and the success rates of promotions and stock forecasting would be improved.
| Finance transformation
People and process transformation
| Case study
|
|---|
| Standard Life - Case Study |
Standard Life, which leads Europe's assurance industry, needed to simplify doing business with multiple
channels. The solution was to expose and deploy business services for reuse by business partners with a service-oriented architecture. Benefits included significant savings in development costs, an increased transaction rate with no increase in operations staff, and improved responsiveness to market change and customer needs.
| People and process transformation
| Case study
|
|---|
| Whirlpool deploys virtualization cuts server footprint with IBM and SAP |
Major appliance manufacturer replaced 30 servers with five partitioned IBM System p5 570 machines, using
Advanced POWER Virtualization to handle changing workload dynamically.
| Infrastructure optimization
| Case study
|
|---|
| Norwich Union Life embraces culture of change with the help of IBM's Assisted Transformation Programme - Case Study |
To remain number one in UK life assurance despite increasing competition, a changing market, and rising
industry regulation. NUL needed to acquire the culture, processes and skills to manage change now and in the future.
| People and process transformation
| Case study
|
|---|
| Hostway implements the green ocean in the hosting industry the next-generation data center |
A Web hosting provider improves productivity, infrastructure efficiency, and ROI.
| Infrastructure optimization
| Video
|
|---|
| Hostway implements the green ocean in the hosting industry the next-generation data center |
A Web hosting provider improves productivity, infrastructure efficiency, and ROI.
| Infrastructure optimization
| Video
|
|---|
| MoD works with IBM to enable agility and flexibility for the 21st century - Case Study |
Effective military command and control requires flexible access to timely, accurate information. To enable
UK armed forces, coalition forces and civilian organisations to liaise effectively on a global stage, the MoD needs to manage information efficiently and cost-effectively and to collaborate across organisational boundaries. To integrate information and help optimise military effectiveness, IBM designed and developed a prototype solution based on a Service Oriented Approach.
| People and process transformation
| Case study
|
|---|
| kika/Leiner makes green IT a pillar of its branding and marketing efforts |
IBM helps a European furniture retailer complement its green furniture line with a green data center
and IT infrastructure to reduce its energy costs by 40% and support its brand strategy.
| Infrastructure optimization
| Video
|
|---|
| kika/Leiner makes green IT a pillar of its branding and marketing efforts |
IBM helps a European furniture retailer complement its green furniture line with a green data center
and IT infrastructure to reduce its energy costs by 40% and support its brand strategy.
| Infrastructure optimization
| White paper
|
|---|
| Con Edison drives demand reduction by promoting energy-efficient IT |
A leading energy provider is developing new demand management programs aimed at helping businesses of all sizes reduce consumption.
| Infrastructure optimization
| Case study
|
|---|
| Extending the life of your existing data centers: Smart execution helps IBM Lexington data center double IT capacity in the same footprint |
IBM Lexington increased its IT capacity by a multiple of eight in the same floor space and energy footprint to reduce costs and improve service.
| Infrastructure optimization
| Case study
|
|---|
| American Airlines: A fresh take on human resources services |
Discover how American Airlines worked to enhance service delivery in areas such as compensation, learning
and employee benefits in order to meet its strategic human resources objectives.
| Organization and people
Infrastructure optimization
| Case study
|
|---|
| Applications on Demand |
Ready to consider application hosting for your critical ERP, CRM and e-mail systems? Learn how IBM can
help you lower your costs and free up resources for more strategic projects.
| Infrastructure optimization
| Video
|
|---|
| Applications on Demand |
Ready to consider application hosting for your critical ERP, CRM and e-mail systems? Learn how IBM can
help you lower your costs and free up resources for more strategic projects.
| Infrastructure optimization
| White paper
|
|---|
| Virgin Entertainment Group: Robert Fort CIO (CNET interview) |
Virgin Entertainment Group CIO Robert Fort discusses how, starting with an IBM retail kiosk, Virgin Megastores
created digital listening stations that allow CD shoppers to listen to their choice of millions of songs.
| Infrastructure optimization
| White paper
|
|---|
| Greening of IT |
IBM Vice President of Site and Facilities Services Steven Sams discusses the potential for huge savings in operational costs.
| Infrastructure optimization
| Video
|
|---|
| St. James's Hospital cuts inventory costs with SAP and IBM - Case Study |
To deliver maximum value for public money, St. James's Hospital needs to keep tight control over its
finances. Without integration between financial and materials management systems, the hospital faced delays and deficits. By implementing a centralised ERP system, the hospital could facilitate integration and improve process efficiency. IBM Global Business Services helped St. James's implement the core ERP applications, introducing consistent inventory management practices to streamline operational processes and improve stock control.
| People and process transformation
| Case study
|
|---|
| Dynamic Infrastructure design and implementation |
Ready to design and implement a more dynamic IT infrastructure? Learn how IBM can help you align your IT to better support business growth.
| Infrastructure optimization
| White paper
|
|---|
| Fabergé pushes boundaries to deliver luxury shopping experience on the Web - Case Study |
Faberge wanted to re-launch a global brand - aimed at a very select target market - by recreating a luxury
brand experience online, reaching clients wherever they may be.
| People and process transformation
| Case study
|
|---|
| Dynamic Infrastructure design and implementation |
Ready to design and implement a more dynamic IT infrastructure? Learn how IBM can help you align your IT to better support business growth.
| Infrastructure optimization
| Video
|
|---|
| Brawn GP and IBM make a winning team: helping to deliver competitive advantage through better product lifecycle management - Case Study |
Brawn GP worked with IBM to re-engineer its end-to-end PLM processes - enhancing its design and engineering
capabilities and reducing development and manufacturing cycle times. Relational design, faster manufacturing and an improved ability to handle late changes have helped the team to build a highly competitive car and to win a number of races in the 2009 Formula One season.
| People and process transformation
| Case study
|
|---|
| World Community Grid Accelerating research - tackling global issues - Case Study |
The World Community Grid was set up to address the fact that vital humanitarian research is not being
undertaken due to lack of access to essential computational power. World Community Grid harvests the unused computing capacity of volunteer PCs around the world, creating a secure virtual supercomputer available to scientists engaged in not-for-profit humanitarian research.
| People and process transformation
| Case study
|
|---|
| IBMs Project Big Green 2 |
Steve Sams, IBM vice president of Site and Facilities Services, discusses Project Big Green, a new way
of looking at data center design and build, and Project Big Green 2, a new family of data center services including scalability and financing.
| Infrastructure optimization
| Video
|
|---|
| Kevin Berry - Systems Director at Waitrose - Case Study |
Kevin Berry talks about the benefits of CIOs taking on broader business responsibilities, supporting
Waitrose's proposition in the marketplace and pushing for more radical thinking on the environment.
| Leadership and innovation
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| Case study
|
|---|
| Tony Buckham - Group Head of IT Operations, HSBC Holdings - Case Study |
Tony Buckham, Group Head of IT Operations at HSBC Holdings plc - one of the world's largest financial
services organisations - talks about building a global organisation, the benefits of integrating IT strategy with business strategy and contributing to a carbon neutral organisation.
| Leadership and innovation
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| Case study
|
|---|
| Jeff Lucas - CIO All England Lawn Tennis Club - Case Study |
Keeping the focus on tennis at Wimbledon
| Leadership and innovation
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| Case study
|
|---|
| Graham Johnson - Group CIO at Premier Farnell plc - Case Study |
Graham Johnson talks about internationalising the flexible business model, the challenges of moving business
online and encouraging environmentally friendly innovation within the electronics industry.
| Infrastructure optimization
| Case study
|
|---|
| Fiona Capstick - Vice President - Geographic Integration Executive - Case Study |
Part of the leadership team that makes up the CIO function at IBM - talks about IBM enabling growth through
transformation, the skills needed of a change leading CIO and how CIOs are uniquely positioned to capitalise on the opportunity of the smarter planet.
| Infrastructure optimization
| Case study
|
|---|
| Derek McManus - CTO at O2 - Case Study |
Derek McManus talks about his challenging transformation plans
| Leadership and innovation
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| Case study
|
|---|
| Catherine Doran - Information Management Director - Case Study |
Network Rail, the owner and operator of Britain's railway infrastructure, talks about how to be an effective
CIO, the challenges of providing service to a large number of stakeholders and "sorting out the corporate sock drawer"
| Leadership and innovation
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| Case study
|
|---|
| Ged Bell - Head of Information Technology, Dundee City Council - Case Study |
Ged Bell, Head of Information Technology at Dundee City Council -Scotland's fourth largest city - talks
about the customer service benefits of the citizen account, what the private sector can learn from the public sector and recognition for Dundee's achievements from the Intelligent Community Forum.
| Infrastructure optimization
| Case study
|
|---|
| Conor Whelan - Wincanton moves to more agile operations - Video |
Conor Whelan, Group IT Director at Wincanton plc, a European leader in the design and delivery of advanced
supply chain solutions - talks about implementing a consistent set of procedures across an expanding business, aligning IT with strategic business thinkers and using the current economic climate to develop sustainable competitive advantage.
| People and process transformation
| Video
|
|---|
| Conor Whelan - Wincanton moves to more agile operations - Case study |
Conor Whelan, Group IT Director at Wincanton plc, a European leader in the design and delivery of advanced
supply chain solutions - talks about implementing a consistent set of procedures across an expanding business, aligning IT with strategic business thinkers and using the current economic climate to develop sustainable competitive advantage.
| People and process transformation
| Case study
|
|---|
| The Evolving Role of the CIO - Paper IV |
The CIO and the Sustainable Enterprise: Leader or Led? builds upon earlier papers and explores further
the evolution of the CIO role from an IT support function to a leadership position in enterprises.
| Leadership and innovation
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| White paper
|
|---|
| The Evolving Role of the CIO - Paper III |
Leadership, Capability and Culture: The CIO's Silent Revolution looks at the personality traits of evolved CIOs.
| Leadership and innovation
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| White paper
|
|---|
| Asahi Breweries Ltd.: Hiroshi Okuyama: Director- Business Systems Division |
Eliminate services to cut costs
| Infrastructure optimization
| Video
|
|---|
| Pike County Schools elongates the PC refresh cycle with Desktops as a Service |
Thanks to a virtual desktop infrastructure delivered as a cloud service, the 12-year-old computers of
the Pike County Schools System in eastern Kentucky now behave more like 2009 models.
| Infrastructure optimization
| Video
|
|---|
| The Evolving Role of the CIO - Paper II |
Today's Challenges, Tomorrow's CIO analyses how CIOs' skills, competencies and experience might be developed
even further, placing them in a strong position to become COO or even CEO of their enterprises.
| Leadership and innovation
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| White paper
|
|---|
| The Evolving Role of the CIO - Paper I |
The Evolving Role of the CIO describes a CIO role "baseline" and how it it has changed over time.
| Leadership and innovation
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| White paper
|
|---|
| Pike County Schools elongates the PC refresh cycle with Desktops as a Service |
Thanks to a virtual desktop infrastructure delivered as a cloud service, the 12-year-old computers of
the Pike County Schools System in eastern Kentucky now behave more like 2009 models.
| Infrastructure optimization
| Video
|
|---|
| Asahi Breweries Ltd.: Hiroshi Okuyama- Director: Business Systems Division |
Eliminate services to cut costs
| Infrastructure optimization
| White paper
|
|---|
| How IBM is making the data center more energy-efficient |
Watch video
| Infrastructure optimization
| Video
|
|---|
| Columbia County improves IT availability by doubling capacity within the same energy footprint |
With its new scalable modular data center, Columbia County can now support its growing population. It
can provide more Web services and higher availability with a much more powerful and redundant IT infrastructure
yes
| Infrastructure optimization
| Video
|
|---|
| Building a dynamic infrastructure |
CIOs need an IT infrastructure that can keep up with changing needs. IBM helps CIOs build a smarter,
more dynamic infrastructure, improving service and reducing operating costs by up to 50%.
| Infrastructure optimization
| Video
|
|---|
| IT infrastructure monitoring and management: Doing more with less |
One solution to the challenge of optimizing IT operations while balancing budgets may be remote managed
infrastructure services, which keep control in the CIO’s hands.
| Infrastructure optimization
| White paper
|
|---|
| Staying aloft in tough times: Why smart, innovative businesses are turning to cloud computing |
A discussion of cloud computing as the platform for optimizing operations while creating and delivering
the kind of innovative services that differentiate and propel the business forward.
yes
- View PDF (675KB, 20 pages)
- Ver PDF (Portuguese) (675KB, 20 pages)
- 查看PDF格式 (675KB, 20 pages)
- PDF anzeigen (675KB, 20 pages)
- Ver PDF (Spanish) (675KB, 20 pages)
- Voir le PDF (675KB, 20 pages)
- English (UK) (675KB, 20 pages)
- Visualizza PDF (675KB, 20 pages)
- プロフィールPDFファイル (675KB, 20 pages)
- Открыть PDF (675KB, 20 pages)
- PDF보기 (675KB, 20 pages)
| Infrastructure optimization
| Analyst insight
|
|---|
| Energy Australia - George Maltabarow - CEO |
Utilizing International Networks to Broaden Enterprise Perspective
| Leadership and innovation
Business insight and analytics
| Video
|
|---|
| Energy Australia - George Maltabarow - CEO |
Successful Change Initiatives Require Internal Buy-in
| Leadership and innovation
Effectiveness and efficiency
| Video
|
|---|
| Energy Australia - George Maltabarow - CEO |
Persistence and Leadership Overcome Change Resistors
| Leadership and innovation
Effectiveness and efficiency
| Video
|
|---|
| Energy Australia - George Maltabarow - CEO |
You Need Dedicated Groups to Drive Innovation
| Leadership and innovation
Organization and people
| Video
|
|---|
| Energy Australia - George Maltabarow - CEO: Meeting the Expectations of a Multi-Generational Work Force |
Meeting the Expectations of a Multi-Generational Work Force
| Leadership and innovation
Organization and people
| Video
|
|---|
| Banco de Galicia y - Daniel Llambias - CEO |
Leading Your Organization Through Crisis
| Leadership and innovation
| Video
|
|---|
| Banco de Galicia y - Daniel Llambias - CEO |
Rebuilding Trust with Your Customers
| Customer relationships and experience
| Video
|
|---|
| Banco de Galicia y - Daniel Llambias - CEO |
Leverage Strategic Alliances to Improve Customer Service
| Business insight and analytics
Customer relationships and experience
| Video
|
|---|
| Banco de Galicia y - Daniel Llambias - CEO |
One Authoritative Voice
| Leadership and innovation
| Video
|
|---|
| Banco de Galicia y - Daniel Llambias - CEO |
Adapting to the New Economic Environment
| Leadership and innovation
Business insight and analytics
| Video
|
|---|
| Banco de Galicia y - Daniel Llambias - CEO: Structure Your Business to Adapt Quickly |
Structure Your Business to Adapt Quickly
| Leadership and innovation
Organization and people
Customer relationships and experience
| Video
|
|---|
| An interview between Peter Korsten and Gary Beach. Peter gives examples from IBM and IBM clients related to the findings from the 2009 IBM Global CIO Study |
An interview between Peter Korsten and Gary Beach. Peter gives examples from IBM and IBM clients and
as well is answering questions from the audience. IBM Examples: Questions and Answers
| Leadership and innovation
| Video
|
|---|
| 2009 IBM Global CIO Study Experts Forum: Maryfran Johnson, CIO Magazine Editor-in-Chief discusses the study findings with three leading CIOs |
Olivier Gaspar, CIO of Véolia Environnement; Tom Flanagan, CIO of Amgen; Anil Khopkar, CIO of Bajaj Auto.
| Leadership and innovation
| Video
|
|---|
| Smarter Planet Website |
Smarter Planet Website
| Information strategy and analytics
| Other internal link
|
|---|
| Data in Action Virtual Event |
Leverage IBM's data management portfolio to deliver better business outcomes
| Information strategy and analytics
| Event (virtual)
|
|---|
| Reach New Levels of Business Insight |
"In this whitepaper, industry analyst Merv Adrian of IT Market Strategy uses real-life examples to illustrate
how a new generation of information technology is remaking the business landscape as profoundly as the first introduction of computer technology did in the middle of the last century.
Specialization, streaming, analytics and services are helping savvy businesses reach new levels of insight. Adrian examines the portfolio of offerings IBM has constructed to help its customers gain competitive advantage from their data by creating an information agenda, building an information platform and applying business analytics.
"
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Event (virtual)
|
|---|
| Business Analytics and Optimization Tutorial (hosted by IBM's Dave Laverty) |
1 in 3 business leaders frequently make critical decisions without the information they need. 1 in 2
business leaders do not have access to the information across their organization needed to do their jobs. And 3 in 4 business leaders say that more predictive information would drive better decisions.
| Business intelligence and analytics
Information strategy and analytics
| Event (virtual)
|
|---|
| Breaking away with business analytics |
Companies able to capitalize on predictive analytics are achieving new breakthroughs in business process
improvements and cost efficiency. The materials available on this page, from "Breaking Away with Business Analytics: A Virtual Leadership Exchange" provide a glimpse into how your organization can run smarter by bringing together foundational business intelligence, performance management and advanced analytics to unleash new value enterprise-wide.
| Leadership and innovation
Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| Event (virtual)
|
|---|
| Implications for IT Managers |
Exceeding expectations: The IBM Global CIO Study and its implications for IT managers.
yes
| Information strategy and analytics
| White paper
|
|---|
| O'Neill Europe B.V.: Anton Langeler, IT Director |
See Barriers as Inspiration
yes
| Information strategy and analytics
| Video
|
|---|
| O'Neill Europe B.V.: Anton Langeler, IT Director |
Using Third Parties to Move Quickly
yes
| Information strategy and analytics
| Video
|
|---|
| Colgate-Palmolive Company: Tom Greene, VP & CIO |
Setting IT Priorities
yes
| Infrastructure optimization
Information strategy and analytics
| Video
|
|---|
| Green infrastructure: New possibilities in energy management |
Improve IT efficiency while managing and optimizing a broad infrastructure with a green data center, including IT equipment, property, data and applications.
| Infrastructure optimization
| Solution
|
|---|
| Bendigo Health and Loddon Mallee Health Alliance: Bruce Winzar, CIO |
Aggregating Technology Demand within Your Network
yes
| Information strategy and analytics
| Video
|
|---|
| Business resiliency through cloud computing |
Reduce costs, improve service delivery, enable business innovation to drive IT efficiency.
| Infrastructure optimization
Information strategy and analytics
| Solution
|
|---|
| IBM CIO Pat Toole on the CIO Study 2009 |
IBM CIO Pat Toole on the CIO Study 2009
| Information strategy and analytics
| Analyst insight
|
|---|
| The new information agenda: Becoming an information-centric enterprise |
The new information agenda: Becoming an information-centric enterprise
| Information strategy and analytics
| White paper
|
|---|
| Dynamic Infrastructure |
Drive IT efficiency to improve service, reduce cost, and manage risk.
| Infrastructure optimization
Information strategy and analytics
| Solution
|
|---|
| Palmolive Company: Tom Greene, VP & CIO |
Cutting costs by consolidating data centers
| Infrastructure optimization
| Video
|
|---|
| Business analytics and optimization |
Can you predict and respond to opportunities and threats? IBM Business Analytics and Optimization capabilities
are your most powerful ally in the new economic environment.
| Information strategy and analytics
| Other internal link
|
|---|
| Higo Bank leverages data grid technologies to integrate financial system and provide information on demand |
A leading regional bank in Japan implemented a customer-focused infrastructure to meet customer needs while increasing profitability and efficiency.
| Information strategy and analytics
| Case study
|
|---|
| Actionable enterprise architecture management |
Focusing on enterprise architecture to meet business goals
| People and process transformation
| White paper
|
|---|
| Geisinger Health System consolidates clinical, procedural and research data in a massive storehouse |
Learn about the Clinical Decision Intelligence System (CDIS) that IBM helped Geisinger Health System
to build as part of their information-led transformation journey.
| Information strategy and analytics
| Case study
|
|---|
| Managed Business Process Services Overview |
Meeting today's HR, CRM, SCM and F&A demands with business process outsourcing
| People and process transformation
| Brochure
|
|---|
| Carrefour strengthens customer loyalty and its brand with new promotions strategy |
The largest retailer in Europe sought to gain more control over its marketing processes and more effectively leverage its business intelligence.
| Information strategy and analytics
| Case study
|
|---|
| When data becomes intelligence |
An interview with Quest Diagnostics’ Senior Vice President and CIO, Mary Hall Gregg, Ph.D.
yes
| Information strategy and analytics
| Video
|
|---|
| Archiving imperative |
Organizations today are struggling with an explosion of information, while also dealing with increased
regulatory oversight, scrutiny and risk of litigation. Their CIOs must manage the information necessary to mitigate risk while also controlling runaway storage and management costs.
| Information strategy and analytics
| Video
|
|---|
| Colgate-Palmolive Company: Tom Greene, VP and CIO |
Why CIOs should have a seat at the table
yes
| Information strategy and analytics
| Video
|
|---|
| Managed Business Process Services (PDF, 221KB) |
Increase business value with functional business process outsourcing that combines process, people, and technology.
| People and process transformation
| Solution
|
|---|
| Nokia: John Clarke Senior VP and CIO |
CIOs execute the strategy
yes
| Information strategy and analytics
| Video
|
|---|
| Avon Products, Inc.: Donagh Herlihy, Senior VP and CIO |
Present a business solution, not a technology solution
yes
| Information strategy and analytics
| Analyst insight
|
|---|
| Business resiliency and security within a Dynamic Infrastructure |
IBM should be your first stop for business resiliency/security.” — Clabby Analytics.
yes
| Secure and resilient enterprise
| White paper
|
|---|
| A New Way of Working: Insights from IBM Global Leaders |
What can nearly 300 executives teach you about what separates outperforming organizations from their peers? Quite a bit.
| Organization and people
People and process transformation
| Thought leadership
|
|---|
| Business Resilience Customer Reference Video |
CSX Technology
| Secure and resilient enterprise
| Other internal link
|
|---|
| Turning information into insight |
Digital information is growing at an unprecedented rate. CIOs need control over their data to turn it
into actionable intelligence. IBM professionals can identify trends, patterns and anomalies that help CIOs make more informed business decisions.
| Information strategy and analytics
| Video
|
|---|
| IQPC Corporate Finance Exchange 2010 |
The Corporate Finance Exchange is the premier event for senior finance executives to gather insight into
emerging issues and assess the latest solutions and technologies.
| Leadership and innovation
| Event (face to face)
|
|---|
| Top Management BE 2010 Yearly Event |
Top Management Belgium Yearly Event 2010
| Leadership and innovation
| Event (face to face)
|
|---|
| The Customer Show |
The Customer Show...strategies and innovation for all customer facing businesses.
| Leadership and innovation
| Event (face to face)
|
|---|
| 2010 HMG SIM Westchester/Fairfield |
IBM can help you build a smarter enterprise.
| Leadership and innovation
| Event (face to face)
|
|---|
| Gartner Symposium/ ITxpo 2010 |
Gartner Symposium/ITxpo is the industry's largest and most important annual gathering of CIOs and their
senior IT leaders. It delivers independent and objective content with the authority and weight of the world's leading IT research and advisory organization.
| Leadership and innovation
| Event (face to face)
|
|---|
| New Information Agenda: Do you have one? |
An Information Agenda serves as both strategy and tactical roadmap, bringing together the people, processes
and technology necessary for a CIO to transform information into a trusted business asset.
| Information strategy and analytics
| White paper
|
|---|
| Power of an Information Agenda |
An Information Agenda is a roadmap for making decisions about your information, based on your overall objectives and long-term strategy.
| Information strategy and analytics
| White paper
|
|---|
| NASCIO 2010 Annual Conference |
Annual Conference for National Association State Chief Information Officers.
| Leadership and innovation
Infrastructure optimization
| Event (face to face)
|
|---|
| Outsourcing in times of crisis: How external relationships deliver real business results |
Turbulent economic times can be a catalyst for significant business change, with opportunities to capture
new customers, develop new products and services and preserve brand loyalty.
yes
- View PDF (452KB, 16 pages)
- Prikai PDF (452KB, 16 pages)
- Ver PDF (Portugeuse) (452KB, 16 pages)
- 查看PDF格式 (452KB, 16 pages)
- PDF anzeigen (452KB, 16 pages)
- Ver PDF (Spanish) (452KB, 16 pages)
- Voir le PDF (452KB, 16 pages)
- Read PDF (UK English) (452KB, 16 pages)
- Per saperne di PDF (452KB, 16 pages)
- 記事を読むPDFファイル (452KB, 16 pages)
| Infrastructure optimization
| Analyst insight
|
|---|
| Business performance management |
IBM's business performance management services are focused on helping finance organizations use information
as an asset to support and enhance business planning and forecasting, performance monitoring and business intelligence.
| Finance transformation
| Solution
|
|---|
| Managing the Customer Experience |
The event will provide 500 high-level delegates with the very best examples of how to drive the latest
solutions and maximise the performance of their call and contact centres.
| Leadership and innovation
Customer relationships and experience
| Event (face to face)
|
|---|
| Supporting IFRS compliance with SAP Enterprise Resource Planning System |
This paper addresses how IT is impacted by adoption of International Financial Reporting Standards. It
focuses on handling IFRS Fixed Assets/Property, Plant and Equipment requirements, as well as parallel reporting needs for companies using SAP as their Enterprise Resource Planning system.
| Finance transformation
Risk management and compliance
| Solution
|
|---|
| Dynamics of information infrastructure of new enterprise data centers |
Information Infrastructure — one of the five attributes of IBM’s New Enterprise Data Center
model — strives to establish a flexible, scalable and reliable storage infrastructure.
| Information strategy and analytics
| White paper
|
|---|
| Green and beyond: Getting smarter about the environment |
Environmental sustainability is an imperative for 21st-century business — encompassing conservation,
pollution prevention and more, but also enabling entirely new value propositions and benefits.
| Infrastructure optimization
| White paper
|
|---|
| Energx: The IBM Executive Series |
The IBM Executive Series (5 events in 2010) provides our seller community the opportunity to network
with their key clients (by industry) thereby creating and nurturing opportunities in pipe. Exclusive sponsor of Transtasman Business circle.
| Leadership and innovation
| Event (face to face)
|
|---|
| International Financial Reporting Standards |
IBM has significant capabilities, experience and alliances to help support the International Financial
Reporting Standards (IFRS) conversion. Your enterprise will benefit through a proven approach for the full lifecycle of the IFRS conversion process.
| Finance transformation
Risk management and compliance
| Solution
|
|---|
| Responding to today's demands with a Dynamic Infrastructure |
Responding to today’s demands with a dynamic infrastructure. Stay informed of recent announcements.
| Infrastructure optimization
Information strategy and analytics
People and process transformation
| Event (virtual)
|
|---|
| Business analytics and optimization through an effective information strategy |
Realize your business application objectives faster with less risk and at a lower cost through an effective information strategy.
| Information strategy and analytics
| Solution
|
|---|
| Enterprise of the Future: Implications for the CFO |
Based on interviews with more than 1,100 CEOs, the IBM Global CEO Study depicts a clear picture of the
Enterprise of the Future. CFOs and finance organizations worldwide will play a pivotal role in making these aspirations a reality.
| Leadership and innovation
| Thought leadership
|
|---|
| Information infrastructure: Take control of your information growth |
Implement a balanced approach to make the best use of information while managing the explosive growth in data from existing and new sources.
| Information strategy and analytics
| Solution
|
|---|
| Information Agenda |
The Information Agenda approach accelerates your organization's ability to share and deliver trusted information across all applications and processes.
| Information strategy and analytics
| Solution
|
|---|
| CEO study assessment tool |
Use this tool to understand the maturity level of your organization and identify areas for further discussion with an IBM consultant.
| Leadership and innovation
| Assessment tools
|
|---|
| Financial management consulting services |
IBM delivers comprehensive solutions — strategy, process, applications, infrastructure and technology
— through financial management offerings that help CFOs address new risks and challenges, drive enterprise-wide profit improvement and increase shareholder value.
| Finance transformation
| Solution
|
|---|
| From business intelligence to business optimization: The road to increased business benefit |
To achieve business optimization, a company must deploy technologies and best practices that help deliver
trusted, consistent information. A successful business optimization strategy has three legs: information infrastructure, decision platform, and best practices.
| Information strategy and analytics
| White paper
|
|---|
| Raise awareness and the profile of IBM and IBM Smarter Planet initiative in the market place. |
The IBM Executive Series (5 events in 2010) provides our seller community the opportunity to network
with their key clients (by industry) thereby creating and nurturing opportunities in pipe. Exclusive sponsor of Transtasman Business circle.
| Leadership and innovation
| Event (face to face)
|
|---|
| Information infrastructure initiative by IBM tames the information explosion |
Getting control of the rapid growth of information assets requires IT decision makers to take a process-
and services-oriented approach to managing their storage, information protection, and information security requirements.
| Information strategy and analytics
| White paper
|
|---|
| Drive your business optimization strategy with an information-led transformation |
Get started on an information-led transformation to provide pervasive intelligence and continuous optimization throughout your business.
yes
| Information strategy and analytics
| Solution
|
|---|
| Taking a strategic approach to optimizing the data center portfolio |
Comprehensive planning is the key to availability, adaptability and efficiency.
yes
| Infrastructure optimization
| White paper
|
|---|
| Finance transformation workbench |
Accelerate analysis of your organization's finance function, and development of clear and concise finance
transformation opportunities, supported by the application of IBM's world-class finance function solution offerings.
| Finance transformation
| Brochure
|
|---|
| Aberdeen green IT assessment tool |
Compare your company’s green IT position with the green IT and environmental strategies, capabilities
and technologies used by companies with best-in-class performance.
| Infrastructure optimization
Sustainability
| Solution
|
|---|
| Green technology services |
Green technology services to optimize the energy efficiency of data centers
| Leadership and innovation
| Analyst insight
|
|---|
| Information On Demand Virtual Experience 2009 |
Acquire the insights you need to pursue an information-led transformation. Watch this video anytime in the comfort of your own office.
| Information strategy and analytics
| Event (virtual)
|
|---|
| Thinking through uncertainty: CFOs scrutinize non-financial risk |
This exploration of risk management practices at ten diverse organizations found that the finance function
is getting far more involved in the art and science of non-financial risk management.
| Finance transformation
Risk management and compliance
| Thought leadership
|
|---|
| By the numbers: The greening of the CIO |
Join GreenBiz.com executive editor Joel Makower in a 50-minute conversation with Steve Sams, IBM's Vice
President, Global Site & Facilities, as they explore the "greening of the CIO"
| Infrastructure optimization
| Event (virtual)
|
|---|
| New economic environment: A CFO perspective |
CFOs with a vision for reshaping their companies during times of economic uncertainty have an opportunity
to lead a corporate survival plan that identifies opportunities to restructure, preserve capital and streamline operations.
| Finance transformation
| Thought leadership
|
|---|
| IBM testing services for IT efficiency and application performance |
Address IT efficiency and application performance issues to help minimize the risk of business disruption, increase speed-to-market and reduce costs.
| Infrastructure optimization
| Solution
|
|---|
| Information Agenda checklist |
Get-started checklist for Information Agenda
| Information strategy and analytics
| Solution
|
|---|
| Strategic Outsourcing |
World BPO/ITO Forum
| Leadership and innovation
| Event (face to face)
|
|---|
| Outsourcing your IT applications to reduce risk and improve ROI |
Optimize your application investments and align them to business requirements.
| Infrastructure optimization
| Analyst insight
|
|---|
| Optimize infrastructure investments by outsourcing your IT needs to IBM |
Reduce your time-to-market and boost customer satisfaction without the usual upfront infrastructure costs.
| Infrastructure optimization
| Solution
|
|---|
| Evian Masters 2010 |
Evian Masters 2010
| Leadership and innovation
| Event (face to face)
|
|---|
| Maximizing business performance while minimizing environmental impact |
This mini-site consists of four pages that highlight IBM's Sustainability story and offerings including
an overview page, industry segments, case studies and solutions
| Infrastructure optimization
Sustainability
| White paper
|
|---|
| IBM solutions supported by IBM Global Financing |
IBM Global Financing can help finance new business initiatives to optimize the expected benefits and
realize the full value of business innovation.
yes
- Read all about IBM Global Financing (585KB, 8 pages)
- Read all about IBM Global Financing (585KB, 8 pages)
- Lesen Sie in Deutsch (585KB, 8 pages)
- Læs på dansk (585KB, 8 pages)
- Leer en español (585KB, 8 pages)
- Lire en français (585KB, 8 pages)
- Read in UK English (585KB, 8 pages)
- 한국어로 읽으려면 (585KB, 8 pages)
- 記事を読む日本の (585KB, 8 pages)
- View PDF (585KB, 8 pages)
- Przeczytaj w języku polskim (585KB, 8 pages)
| Leadership and innovation
Finance transformation
| Solution
|
|---|
| What your IT managers should investigate for information strategy: Information Agenda |
What your IT managers should investigate for information strategy: Information Agenda
yes
| Information strategy and analytics
| Solution
|
|---|
| Project financing: Robert Francis Group: Redefining IT enablement |
Benefits of IT project financing in the new economic environment (prepared by Robert Frances Group)
| Finance transformation
| Brochure
|
|---|
| Revised path for transformation: Ship then fix |
A ship, then fix approach to transformation is leading the way to accelerating finance and administration improvements.
| Finance transformation
| Solution
|
|---|
| Power of analytics |
Leveraging the power of analytics to drive behavioral change is transforming finance and administration outsourcing engagements.
| Business intelligence and analytics
| Solution
|
|---|
| The R-O-I of globally integrated operations |
Strategies for enabling global integration
yes
| Effectiveness and efficiency
Finance transformation
| Thought leadership
|
|---|
| Smarter Recovery Spending |
Track stimulus funds and report outcomes
| Finance transformation
| White paper
|
|---|
| The 2008 CEO Study for CFOs |
The role of CEOs and CFO are increasingly interrelated. Find out how CEO decisions can impact CFOs. And vice versa.
yes
| Leadership and innovation
| White paper
|
|---|
| The 2008 Global CFO Study |
More than 1,200 CFOs and senior Finance executives offer insights on topics ranging balancing competing priorities of growth to risk and performance insight.
| Finance transformation
Risk management and compliance
| White paper
|
|---|
| Success in the New Economic Environment |
Advice from CEOs and business leaders on value, exploiting opportunities presented by the current situation and acting on both quickly to succeed.
| Leadership and innovation
Effectiveness and efficiency
Business insight and analytics
Organization and people
Customer relationships and experience
| White paper
|
|---|
| The Power of Many |
What are the ABCs of collaboration in a complex, global, and dynamic environment?
| Effectiveness and efficiency
| White paper
|
|---|
| IBM & Fifty Lessons present the Built for Change Video Series |
How are today's leading global executives reinventing their businesses, managing change and partnering
for innovation and growth? Get straight talk from them.
| Leadership and innovation
Organization and people
| Other internal link
|
|---|
| Making Change Work Study |
Businesses must better prepare themselves as the pace, variety and pervasiveness of change continue to increase. Survival depends on it.
| Organization and people
| White paper
|
|---|
| Smart Work Advisor |
To adapt and change in today's rapidly evolving world CEOs need to know where to start.
| Organization and people
| Assessment tools
|
|---|
| Finance Transformation - Strategy and Operations |
CFOs must focus on cost cutting and profit improvement. Now there's a way to deliver cost savings through faster, more enduring business transformation.
| Finance transformation
| Brochure
|
|---|
| Globally Integrated Operations ROI |
Business leaders in the new economic environment face intense pressure to cut costs and optimize resources on a global basis.
yes
| Effectiveness and efficiency
| White paper
|
|---|
| Smart Work Advisor |
To adapt and change in today's rapidly evolving world CEOs need to know where to start.
| Organization and people
| Assessment tools
|
|---|
| Outsourcing: The path to financial resiliency? |
Can outsourcing offer CFOs a means to address immediate cost pressures without suppressing long-term growth?
| Finance transformation
| White paper
|
|---|
| Success with business analytics requires more than the data and algorithms. It requires a company culture committed to using information for breakthrough ideas and operations. |
As much as business leaders are eager to capture the benefits of New Intelligence, they need to take analytics the full distance.
| Business insight and analytics
Business intelligence and analytics
Information strategy and analytics
| White paper
|
|---|
| The world's trillion-dollar challenge |
On a smarter planet, businesses, industries, governments and cities stop thinking in terms of silos.
And start thinking about cause-and-effect relationships that link systems.
| Leadership and innovation
| White paper
|
|---|
| Beyond the Crossroads: How business-savvy CIOs enable top-performing enterprises and how top-performing enterprises leverage business-savvy CIOs |
The Center for CIO Leadership has developed a white paper that reinforces the findings of IBM's research
and provides CIOs with advice on the skills and competencies necessary to become a Business-Savvy CIO.
| Leadership and innovation
| White paper
|
|---|
| Green and Beyond |
Green isn't just a movement. It's a business strategy. Learn about enterprise environmental approaches that help companies achieve green goals.
| Leadership and innovation
| White paper
|
|---|
| Sustainable Growth, Corporate Social Responsibility |
Organizations have shifted their focus to sustainability. How does this affect decisions they have to make?
| Leadership and innovation
Sustainability
| White paper
|
|---|
| Global CFO Study 2010 |
More than 1,900 CFOs share the secrets of outperforming their peers by combining two capabilities: finance efficiency and business insight.
| Leadership and innovation
| C-suite study
|
|---|
| Energy Australia - George Maltabarow - CEO |
Regulatory Changes Require a Sound Strategy
| Leadership and innovation
Effectiveness and efficiency
| Video
|
|---|
| Seed the cloud - business justification for cloud computing projects |
Deep-dive with William Freedman as he discusses business aspects of cloud computing.
| Leadership and innovation
| Blogs
|
|---|
| Explore the study in-depth |
Interactive tour of study highlights
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Other internal link
|
|---|
| Retain Your top Talent |
Retain your top talent: Workfroce and Talent Solutions Healthcheck
| People and process transformation
| Solution
|
|---|
| Explore the study in-depth |
CFO Magazine Webcast
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Event (virtual)
|
|---|
| Information explosion drives need for Dynamic Infrastructure transformation |
The holistic approach of an IBM information infrastructure can enable CIOs to transform their organizations and solve a wide range of infrastructure challenges.
| Infrastructure optimization
| White paper
|
|---|
| Provocative interviews with the study leaders |
The New Value Integrator
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Video
|
|---|
| Provocative interviews with the study leaders |
Fortune Senior Editor, Geoff Colvin interviews IBM
| Leadership and innovation
Finance transformation
Business intelligence and analytics
Risk management and compliance
| Video
|
|---|
| Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information. |
New analytics, coupled with advanced business process management capabilities, signal a major opportunity
to close gaps and create new business advantage. Business leaders who have the vision to apply new approaches are building intelligent enterprises and will be ready to outperform their peers.
| Leadership and innovation
Business insight and analytics
Business intelligence and analytics
| White paper
|
|---|
| Provocative interviews with the study leaders |
Harvard Business Review Global Webcast
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Other external link
|
|---|
| New intelligence for a smarter planet |
Find better ways to collect, analyze and use your information intelligently.
| Leadership and innovation
Infrastructure optimization
| White paper
|
|---|
| Mark Loughridge, IBM CFO |
Mark Loughridge, IBM CFO introduces the 2010 Global CFO Study
| Leadership and innovation
Finance transformation
Business intelligence and analytics
Risk management and compliance
| Video
|
|---|
| IBM Smart Analytics System |
IBM Smart Analytics System is a unique, integrated, optimized and ready-to-use solution that can quickly turn your information into intelligent insight.
| Leadership and innovation
Infrastructure optimization
Information strategy and analytics
| White paper
|
|---|
| Center for CIO Leadership |
A global community to advance the CIO profession, emphasizing research, education and outreach
| Leadership and innovation
| Tool
|
|---|
| United States Agency for International Development: Balancing Diversity of Experience with Depth of Experience |
Balancing Diversity of Experience with Depth of Experience
yes
| Leadership and innovation
| Video
|
|---|
| Smarter Planet overview |
Computing advances allow us to add a layer of intelligence to the basic processes that run our world:
roads, water, power. Now, we can make our planet smarter.
| Leadership and innovation
| Tool
|
|---|
| CIOs, compare your experiences with those of other CIOs |
Use our CIO self-assessement tools to find out how your experiences compare with those of other CIOs. New self-assessment themes are launched monthly.
| Leadership and innovation
| Assessment tools
|
|---|
| United States Agency for International Development |
Connecting a Diverse Finance Team
yes
| Leadership and innovation
Finance transformation
| Video
|
|---|
| New Voice of the CIO: Videos, views, tools |
Hear from the voices of the global CIO population about how they are delivering leadership.
| Leadership and innovation
People and process transformation
| Solution
|
|---|
| United States Agency for International Development |
Find Effective Ways to Deliver Information
yes
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Video
|
|---|
| United States Agency for International Development |
Understand Your Organization's Culture
yes
| Leadership and innovation
| Video
|
|---|
| United States Agency for International Development |
Asking Your Finance Team to Demonstrate Leadership
yes
| Leadership and innovation
| Video
|
|---|
| United States Agency for International Development |
Overhauling Financial Practices
yes
| Finance transformation
| Video
|
|---|
| Mastering carbon management |
Balancing trade-offs to optimize supply chain efficiencies
| Infrastructure optimization
| White paper
|
|---|
| Kao Corporation - Motoki Ozaki - CEO: Use Formal Research To Successfully Understand Your Consumers |
Use Formal Research To Successfully Understand Your Consumers
| Business insight and analytics
| Video
|
|---|
| Kao Corporation - Motoki Ozaki - CEO |
Share Customers' Excitement With Your Team
| Customer relationships and experience
| Video
|
|---|
| Kao Corporation - Motoki Ozaki - CEO: Successful Leaders Anticipate The Future |
Successful Leaders Anticipate The Future
| Leadership and innovation
| Video
|
|---|
| Kao Corporation - Motoki Ozaki - CEO: R&D In Emerging Economies |
R&D In Emerging Economies
| Business insight and analytics
| Video
|
|---|
| Kao Corporation - Motoki Ozaki - CEO |
Open Communication Facilitates Innovation
| Leadership and innovation
| Video
|
|---|
| Kao Corporation - Motoki Ozaki - CEO |
Implementing A Leader's Vision
| Leadership and innovation
| Video
|
|---|
| Kao Corporation - Motoki Ozaki - CEO |
Find Examples To Reinforce Your Message
| Leadership and innovation
| Video
|
|---|
| Kao Corporation - Motoki Ozaki - CEO |
Encourage Employees To Embrace Corporate Strategy
| Leadership and innovation
| Video
|
|---|
| How Ready are you for SOA: Executive Summary |
How Ready are you for SOA: Executive Summary
yes
| People and process transformation
| White paper
|
|---|
| Kao Corporation - Motoki Ozaki - CEO |
Balancing Privately Driven Initiatives With Public Concerns
| Effectiveness and efficiency
| Video
|
|---|
| Getinge USA - Andrew G. Ray - CEO |
How Individuals Can Contribute to Growth
| Leadership and innovation
| Video
|
|---|
| Getinge USA - Andrew G. Ray - CEO |
Demonstrate Leadership for the Long Term
| Leadership and innovation
| Video
|
|---|
| Getinge USA - Andrew G. Ray - CEO |
Leveraging Networks to Change the Competitive Landscape
| Effectiveness and efficiency
| Video
|
|---|
| The smarter planet: a mandate for CIO leadership in a radically changing world |
With digital technology increasingly embedded into systems and processes, becoming smarter is imperative. What must CIOs understand?
yes
| Leadership and innovation
| White paper
|
|---|
| Getinge USA - Andrew G. Ray - CEO |
Align Strategy and Structure to Meet Your Customers' Requirements
| Customer relationships and experience
| Video
|
|---|
| Getinge USA - Andrew G. Ray - CEO |
Achieving Profitability In Regulated Environments
| Effectiveness and efficiency
| Video
|
|---|
| Getinge USA - Andrew G. Ray - CEO |
Act Globally But Respect Local Markets
| Leadership and innovation
| Video
|
|---|
| Web 2.0 @ work |
How can CIO help drive up business returns? By improving organizational effectiveness and Embracing Web 2.0.
yes
- Read in US English (285.67 KB, 16 pages)
- Leia em (478.11 KB, 16 pages)
- 阅读中 (469.59 KB, 16 pages)
- Lesen Sie in Deutsch (460.84 KB, 16 pages)
- Leer en español (474.80 KB, 16 pages)
- Lire en français (475.61 KB, 16 pages)
- Read in UK English (466.77 KB, 16 pages)
- Letto in italiano (478.04 KB, 16 pages)
- 記事を読む日本の (727.15 KB, 16 pages)
- 한국어로 읽으려면 (455.91 KB, 16 pages)
- Читать на русском языке (480.46 KB, 16 pages)
| People and process transformation
| White paper
|
|---|
| Enterprise Mobilitiy - connecting to a world of opportunity
|
Enterprise mobility presents opportunities to the business world and challenges toCIOs. Opportunities
can be found in new capabilities and applications that willreshape business models, empower workers, improve collaboration, help to bettermanage customer relationships and drive consumer loyalty.
yes
- Read in US English (324.35 KB, 16 pages)
- Leia em (327.38 KB, 16 pages)
- 阅读中 (376.17 KB, 16 pages)
- Lesen Sie in Deutsch (322.85 KB, 16 pages)
- Leer en español (310.53 KB, 16 pages)
- Read in UK English (310.21 KB, 16 pages)
- Letto in italiano (314.40 KB, 16 pages)
- 記事を読む日本の (638.15 KB, 16 pages)
- 한국어로 읽으려면 (332.41 KB, 16 pages)
- Читать на русском языке (340.78 KB, 16 pages)
| People and process transformation
| White paper
|
|---|
| How at risk are you? |
"Take the risk management self assessment now"
| Secure and resilient enterprise
| Assessment tools
|
|---|
| How at risk are you? |
"Take the risk management self assessment now"
| Secure and resilient enterprise
| Assessment tools
|
|---|
| Tennis Australia/Australian Open |
As the Official Technology Partner of Australian Open, IBM helps Tennis Australia to ensure their Web site is scalable and secure.
| Secure and resilient enterprise
| White paper
|
|---|
| Amgen - Kevin Sharer - CEO |
Make Sure What You Want to Happen Actually Happens
| Leadership and innovation
| Video
|
|---|
| CIOs guide to IT risk management: Tapping the extraordinary potential for business value and financial growth |
Good risk management requires IT leaders to see and understand the business investment and financial upside of risk-taking.
yes
- View PDF (491.44 KB, 16 pages)
- Leia em (386.42 KB, 16 pages)
- Lesen Sie in Deutsch (539.64 KB, 16 pages)
- 阅读中 (525.01 KB, 12 pages)
- Leer en español (377.71 KB, 16 pages)
- Lire en français (588.34 KB, 20 pages)
- Read in UK English (531.05 KB, 16 pages)
- Letto in italiano (705.76 KB, 16 pages)
- 한국어로 읽으려면 (250.56 KB, 16 pages)
- Читать на русском языке (557.81 KB, 16 pages)
| Secure and resilient enterprise
| White paper
|
|---|
| Amgen - Kevin Sharer - CEO: Define a unified set of leadership behaviors |
Define a Unified Set of Leadership Behaviors
| Leadership and innovation
| Video
|
|---|
| Profiting from PCI compliance |
The Payment Card Industry Data Security Standard (PCI DSS) is so well designed that it can serve as the foundation of your risk management strategy.
| Secure and resilient enterprise
| White paper
|
|---|
| Amgen - Kevin Sharer - CEO |
Plug In to the Innovation Network
| Leadership and innovation
| Video
|
|---|
| Amgen - Kevin Sharer - CEO |
Managing Complexity
| Leadership and innovation
| Video
|
|---|
| Escaping Payment Card Industry purgatory |
Compliance roadblocks and stories of real-world successes
| Secure and resilient enterprise
| White paper
|
|---|
| Amgen - Kevin Sharer - CEO |
Navigating The Public-Private Interface
| Leadership and innovation
| Video
|
|---|
| Work smarter not harder Webcast Replay |
Learn how your business can work smarter
| People and process transformation
| Other internal link
|
|---|
| INNOV8 Interactive Demo |
Smart Work: 3D Interactive is an online interactive learning experience truly grounded in reality. Real
problems. Real challenges. Real solutions. They play out for you as you interact and see how applying a Smart Work approach can help you work smarter and the world work better.
| People and process transformation
| Other internal link
|
|---|
| Work smarter not harder Webcast Replay |
Learn how your business can work smarter
| People and process transformation
| Other internal link
|
|---|
| RouteOne system enables automobile dealers to manage credit application process from multiple financial sources |
RouteOne built a robust SOA that brings services to market more quickly than the competition, and offers
flexibility to meet evolving customer requirements and support more users.
| People and process transformation
| Case study
|
|---|
| Fifth Third Bankcorp transforms its infrastructure by adding autonomic and virtualization capabilities |
Fifth Third banks on automated processes and flexible systems to deliver world-class reliability.
| People and process transformation
| Case study
|
|---|
| Staples makes it easy for online customers and becomes a more flexible and successful business. |
Staples differentiates its online experience that by encouraging more browsers to buy and more buyers
to return. Conversion rates — the percentage of online shoppers who go from browsing to buying — have risen 60 percent.
| People and process transformation
| Case study
|
|---|
| Staples makes it easy for online customers and becomes a more flexible and successful business. |
Staples differentiates its online experience that by encouraging more browsers to buy and more buyers
to return. Conversion rates — the percentage of online shoppers who go from browsing to buying — have risen 60 percent.
| People and process transformation
| Case study
|
|---|
| Reaping the rewards of your service-oriented architecture infrastructure |
How real-life organizations are adding up the cost savings and benefits
| People and process transformation
| Case study
|
|---|
| Amgen - Kevin Sharer - CEO |
Let Your Product Lead You to New Markets
| Customer relationships and experience
| Video
|
|---|
| Bharti Airtel grows at a stunning pace by keeping its focus on the customer: Video |
India's leading telecom service provider is working with IBM to scale from a few million to as many as 100 million customers.
| People and process transformation
| Video
|
|---|
| Bharti Airtel grows at a stunning pace by keeping its focus on the customer |
India's leading telecom service provider is working with IBM to scale from a few million to as many as 100 million customers.
| People and process transformation
| Case study
|
|---|
| TATA Sky launches major satellite TV business with unprecedented speed |
TATA Group chose IBM to build the IT infrastructure for its TATA Sky satellite broadcasting service.
Within its first year of operation, the company had signed up its one-millionth connection — a world-record growth rate for direct-to-home broadcasting.
yes
| Customer relationships and experience
People and process transformation
| Case study
|
|---|
| Brand synergy through shared technology at 1-800-Flowers |
The world largest florist replaced multiple, diverse, and siloed e-commerce systems with a unified technology platform.
| People and process transformation
| Case study
|
|---|
| Highmark develops a strategy and governance approach to achieve the business benefits of SOA |
Highmark worked with IBM to realize additional value from its investments in SOA, to develop a governance
structure for managing its SOA environment, and to formulate a communications strategy to articulate the benefits of SOA.
| People and process transformation
| Case study
|
|---|
| 2010 Global CEO Study |
Learn how global leaders are capitalizing on complexity.
| Leadership and innovation
| Analyst insight
|
|---|
| E-book: Deep-dive into customer SOA stories |
In-depth looks at how customers are implementing SOA
| People and process transformation
| Case study
|
|---|
| Integrate IT and business strategies to drive innovation at GM: Video |
An interview with General Motors Group Vice President and CIO Ralph Szygenda
| People and process transformation
| Video
|
|---|
| IBM releases Global CEO Study and key findings |
Read the press release
| Leadership and innovation
| Other internal link
|
|---|
| IT delivers business flexibility and innovation to UPS: Transcript |
UPS delivers 15.6 million packages a day. How does technology enable that feat? Dave Barnes, CIO of UPS,
talks about the role of IT strategy in driving business innovation.
| People and process transformation
| White paper
|
|---|
| IT delivers business flexibility and innovation to UPS: Video |
UPS delivers 15.6 million packages a day. How does technology enable that feat? Dave Barnes, CIO of UPS,
talks about the role of IT strategy in driving business innovation.
| People and process transformation
| Video
|
|---|
| Campbell Arnotts: Paul Williams-CIO (CNET interview) Transcript |
Paul Williams, CIO of Campbell Arnott’s, talks about IT role in bringing the operations of one
of Australias oldest popular food brands into the 21st century. The company is implementing SAP globally to consolidate disparate business units’ ERP systems.
| People and process transformation
| White paper
|
|---|
| Campbell Arnotts: Paul Williams-CIO (CNET interview) Video |
Paul Williams, CIO of Campbell Arnott’s, talks about IT role in bringing the operations of one
of Australias oldest popular food brands into the 21st century. The company is implementing SAP globally to consolidate disparate business units’ ERP systems.
| People and process transformation
| Video
|
|---|
| Reduce costs: manage change |
How does enterprise architecture help align technology investments with business and operational priorities?
| People and process transformation
| Video
|
|---|
| Business Process Management 101: Transcript |
Get an overview of a business process management solution based on service-oriented architecture that
can provide the flexibility you need to innovate and win in your marketplace.
| People and process transformation
| Transcript
|
|---|
| Live Webcast |
The 2010 CEO Study Webcast Starts May 18th. Around the World. Around the Clock. A Global Dialogue
| Leadership and innovation
| Event (virtual)
|
|---|
| Business Process Management 101: Video |
Get an overview of a business process management solution based on service-oriented architecture that
can provide the flexibility you need to innovate and win in your marketplace.
| People and process transformation
| Video
|
|---|
| IBM Application Services helps organizations compete more effectively
This video series showcases client success stories that highlight how IBM has helped clients become more agile. |
Link to all the videos
| People and process transformation
| Tool
|
|---|
| Forbes Webinar |
Leadership in an Increasingly Interconnected World - Insights from the IBM Global CEO Study 2010
| Leadership and innovation
| Event (virtual)
|
|---|
| Integrated application lifecycle: reducing the costs and risks associated with change |
Learn how CIOs and application portfolio managers can thrive in a permanent state of change by adopting
a holistic approach to application development and management.
yes
| People and process transformation
| White paper
|
|---|
| Five best practices for deploying a successful service-oriented architecture: Leveraging lessons learned from the IBM Academy of Technology |
A team of IBM&s top technologists initiated a study of SOA Foundation deployments to identify a set of best practices based on successful outcomes.
| People and process transformation
| White paper
|
|---|
| Global Supply Chain Officer Study 2009 |
The Smarter Supply Chain of the Future
| Leadership and innovation
Effectiveness and efficiency
Finance transformation
| White paper
|
|---|
| What your IT managers should investigate for business agility: IBM SOA infrastructure consulting services |
What your IT managers should investigate for business agility: IBM SOA infrastructure consulting services
| People and process transformation
| Solution
|
|---|
| What your IT managers should investigate for business agility: SOA entry points |
What your IT managers should investigate for business agility: SOA entry points
| People and process transformation
| Solution
|
|---|
| What your IT managers should investigate for business agility: Business process management |
What your IT managers should investigate for business agility: Business process management
| People and process transformation
| Solution
|
|---|
| Service Oriented Architecture for Dummies - mini e-book |
SOA is a game changer. Are you just starting SOA, or want to refresh your knowledge?
| People and process transformation
| Solution
|
|---|
| Work smarter not harder |
Optimize business performance by building a smarter enterprise
| People and process transformation
| Solution
|
|---|
| Web 2.0 @ work |
How can CIO help drive up business returns? By improving organizational effectiveness and Embracing Web 2.0.
| People and process transformation
| White paper
|
|---|
| IBM Global Financing |
Get the services you need right now, while freeing up cash for core investments
| Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
People and process transformation
| Solution
|
|---|
| Business- and IT-centric SOA entry points |
Get started with service-oriented architecture (SOA) using an approach that begins with fundamental assets of your enterprise — people and information.
| People and process transformation
| Solution
|
|---|
| IT infrastructure for business agility: SOA governance |
SOA governance establishes decision rights for the development, deployment and management of new services.
| People and process transformation
| Solution
|
|---|
| IT infrastructure for business agility: Cloud computing |
With cloud computing, dynamically adapt the capability of your services to market needs.
| People and process transformation
| Solution
|
|---|
| Web 2.0 @ work |
How can CIO help drive up business returns? By improving organizational effectiveness and Embracing Web 2.0.
yes
| People and process transformation
| White paper
|
|---|
| IT infrastructure for business agility: Service-oriented architecture
Service-oriented architecture (SOA) is a business-centric IT architectural approach to your business. |
Learn how SOA can improve your business performance
| People and process transformation
| Solution
|
|---|
| Business application services |
Reduce risk and improve your return on application investments
| People and process transformation
| Solution
|
|---|
| Web 2.0 @ work |
How can CIO help drive up business returns? By improving organizational effectiveness and Embracing Web 2.0.
yes
| People and process transformation
| Solution
|
|---|
| What your IT managers should investigate for risk mitigation: Business continuity |
What your IT managers should investigate for risk mitigation: Business continuity
| Secure and resilient enterprise
People and process transformation
| Solution
|
|---|
| Business process management |
Accelerate and optimize process improvements using a combination of business expertise and software
| People and process transformation
| Solution
|
|---|
| Smarter Planet in action: Active healthcare |
Active healthcare makes smart use of remote monitoring, assessment and reporting, and intelligent health management.
| People and process transformation
| Video
|
|---|
| Smarter Planet in action: Data sharing and on-the-fly transformation |
Data sharing and on-the-fly transformation use an enterprise service bus to integrate new data sources and create new data in legacy applications.
| People and process transformation
| Video
|
|---|
| Smarter Planet in action: Deep Thunder |
IBM's "Deep Thunder" weather forecasting and business impact analytic tool features fine-grained, near-term
analytics; predictive risk analysis; and intelligent resource and response management.
| People and process transformation
| Video
|
|---|
| Smarter Planet in action: Efficient resource utilization |
Smarter solutions for software development improve asset utilization, increase data-center efficiency and accelerate speed of delivery.
| People and process transformation
| Video
|
|---|
| Smarter Planet in action: Headset control |
Turn a headset into a device that senses facial expressions and levels of excitement or boredom; also,
think of an action to be performed on connected appliances.
| People and process transformation
| Video
|
|---|
| Smarter Planet in action: Intelligent traffic management |
Intelligent traffic management gets smarter with flow monitoring, real-time rerouting and integrated transport delivery.
| People and process transformation
| Video
|
|---|
| Smarter Planet in action: Personal identity |
Smarter solutions for personal identity involve sharing personal data, improving business processes and improving government services.
| People and process transformation
| Video
|
|---|
| Smarter Planet in action: Remote energy consumption monitoring and management |
Solutions for the smarter home include remote monitoring, consumption monitoring and response automation.
| People and process transformation
| Video
|
|---|
| Sony Ericsson : Ulf Lilja, CFO |
Balancing Crisis Management & Long Term Activities
yes
| Risk management and compliance
| Video
|
|---|
| Midsize Organizations: Perspectives for Midsize Organizations |
Download the Midmarket executive summary
| Leadership and innovation
| White paper
|
|---|
| Service Management In An Uncertain Economy |
Service Management In An Uncertain Economy
yes
- View PDF (1.2MB, 20 pages)
- Leia em Portugeuse (1.7MB, 20 pages)
- 阅读中 (1.7MB, 20 pages)
- Lesen Sie in Deutsch (1.7MB, 20 pages)
- Leer en español (1.7MB, 20 pages)
- Lire en français (1.7MB, 20 pages)
- Read in UK English (1.7MB, 20 pages)
- Letto in italiano (1.7MB, 20 pages)
- 記事を読む日本の (1.7MB, 20 pages)
- 한국어로 읽으려면 (1.7MB, 20 pages)
- Читать на русском языке (1.7MB, 20 pages)
| Leadership and innovation
| White paper
|
|---|
| Improving IT service management |
Dialogue with IBM IT service management evangelist Ivor Macfarlane as he explores what CIOs should be
considering when setting out to improve the IT service management they deliver to their customers.
| Leadership and innovation
| Blogs
|
|---|
| Challenges and solutions of cloud computing |
Converse with IBM Distinguished Engineer Mark Ernest in a discussion that centers around the challenges and solutions of cloud computing.
| Leadership and innovation
| Blogs
|
|---|
| Looking Beyond Your Business |
To keep up with trends and new technologies, it helps to look at what the competition is doing. Tom Greene,
VP & CIO of Colgate-Palmolive, discusses how this works with his employees.
| Leadership and innovation
| Viewpoint
|
|---|
| Maximizing Partner Relationships |
How can CIOs best leverage partner relationships to get things accomplished? Donagh Herlihy, Senior VP & CIO of Avon, discusses.
| Leadership and innovation
| Viewpoint
|
|---|
| CIO Study IT Manager Implications |
The CIO's job is evolving and heavily relies on successful IT innovation. How does this affect IT Managers?
yes
| Leadership and innovation
| White paper
|
|---|
| CIO Study Industry Perspectives |
While CIOs might face similar challenges, factors like industry and organization size can create vastly
different perspectives. Learn more about the CIO perspective by industry.
| Leadership and innovation
| Viewpoint
|
|---|
| The 2009 IBM Global CIO Study |
IBM met face-to-face with over 2,500 CIOs worldwide on what it takes to build a smarter business. What are they saying?
| Leadership and innovation
| C-suite study
|
|---|
| 2011 IBM Global CIO Study Self-Assessment Tool |
Find your mandate along with global, regional and industry responses to key survey questions
| Leadership and innovation
| Assessment tools
|
|---|
| From Fear to Value |
What are CIOs' strategies for propelling businesses through the economic crisis?
yes
- View PDF (399KB, 20 pages)
- Leia em Portugeuse (495KB, 20 pages)
- 阅读中 (565KB, 20 pages)
- Lesen Sie in Deutsch (485KB, 20 pages)
- Leer en español (466KB, 20 pages)
- Lire en français (471KB, 20 pages)
- Read in UK English (554KB, 20 pages)
- Letto in italiano (425KB, 20 pages)
- 記事を読む日本の (774KB, 20 pages)
- 한국어로 읽으려면 (426KB, 20 pages)
- Читать на русском языке (484Kb, 20 pages)
- View PDF (399KB, 20 pages)
| Leadership and innovation
| White paper
|
|---|
| Connecting to a World on the Move |
New technologies and Generation Y are driving mobility trends. How can CIOs keep up?
yes
- View PDF (314KB, 16 pages)
- Leia em Portugeuse (314KB, 16 pages)
- 阅读中 (314KB, 16 pages)
- Lesen Sie in Deutsch (314KB, 16 pages)
- Leer en español (314KB, 16 pages)
- View PDF (314KB, 16 pages)
- Read in UK English (314KB, 16 pages)
- Letto in italiano (314KB, 16 pages)
- 記事を読む日本の (314KB, 16 pages)
- 한국어로 읽으려면 (314KB, 16 pages)
- Читать на русском языке (314KB, 16 pages)
| Leadership and innovation
| White paper
|
|---|
| Business analytics and optimization |
Business analytics and optimization helps your organization run smarter by bringing together foundational
business intelligence, performance management and advanced analytics with proven models that accelerate time-to-value.
| Business intelligence and analytics
| Brochure
|
|---|
| Cash optimization assessment |
Cash optimization assessment identifies opportunities for tactical and strategic cash management improvement with the goal of maximizing return on investment.
| Finance transformation
| Brochure
|
|---|
| Orchestrating risk-adjusted performance management |
CFOs are well positioned to encourage a more holistic and cross-silo view of risk. Integrating risk into
planning, budgeting, reporting and forecasting can lead to better decisions through risk-adjusted plans and budgets.
| Finance transformation
| Thought leadership
|
|---|
| Staying Aloft in Tough Times |
Why are smart, innovative businesses turning to cloud computing?
yes
- View PDF (1.72MB, 20 pages)
- Leia em Portugeuse (1.72MB, 20 pages)
- 阅读中 (1.72MB, 20 pages)
- Lesen Sie in Deutsch (1.72MB, 20 pages)
- Leer en español (1.72MB, 20 pages)
- Lire en français (1.72MB, 20 pages)
- Read in UK English (1.72MB, 20 pages)
- Letto in italiano (1.72MB, 20 pages)
- 記事を読む日本の (1.72MB, 20 pages)
- 한국어로 읽으려면 (1.72MB, 20 pages)
- Читать на русском языке (1.72MB, 20 pages)
| Leadership and innovation
| White paper
|
|---|
| Web 2.0 @ work |
How can CIO help drive up business returns? By improving organizational effectiveness and Embracing Web 2.0.
| People and process transformation
| White paper
|
|---|
| Finance enterprise applications |
IBM's financial management practice delivers improvements to finance organizations through Enterprise
Resource Planning (ERP) solutions that drive transformation of the finance function by focusing on six major areas critical to on-time, on-budget and on-benefit delivery.
| Finance transformation
| Brochure
|
|---|
| The Enterprise of the Future: Innovative Beyond Customer Imagination |
CEOs interviewed for the 2008 CEO study discuss the keys to business innovation, the importance of collaboration
with customers to learn how to exceed their expectations, meet their demands, and address their specific challenges.
| Leadership and innovation
| Video
|
|---|
| Enterprise Mobilitiy - connecting to a world of opportunity |
Enterprise mobility presents opportunities to the business world and challenges toCIOs. Opportunities
can be found in new capabilities and applications that willreshape business models, empower workers, improve collaboration, help to bettermanage customer relationships and drive consumer loyalty.
| People and process transformation
| White paper
|
|---|
| Enterprise Mobilitiy - connecting to a world of opportunity |
Enterprise mobility presents opportunities to the business world and challenges toCIOs. Opportunities
can be found in new capabilities and applications that willreshape business models, empower workers, improve collaboration, help to bettermanage customer relationships and drive consumer loyalty.
| People and process transformation
| White paper
|
|---|
| Sony Ericsson : Ulf Lilja, CFO |
Key Finance Initiatives For The Immediate Future
yes
| Leadership and innovation
Finance transformation
| Video
|
|---|
| Sony Ericsson : Ulf Lilja, CFO |
Improving on Best in Class
yes
| Leadership and innovation
Finance transformation
| Video
|
|---|
| The Smarter Supply Chain of the Future |
The Smarter Supply Chain of the Future
| Effectiveness and efficiency
| Video
|
|---|
| Enterprise Mobilitiy - connecting to a world of opportunity |
Enterprise mobility presents opportunities to the business world and challenges toCIOs. Opportunities
can be found in new capabilities and applications that willreshape business models, empower workers, improve collaboration, help to bettermanage customer relationships and drive consumer loyalty.
| People and process transformation
| White paper
|
|---|
| Sony Ericsson : Ulf Lilja, CFO |
Delivering Financial Data Promptly
yes
| Finance transformation
| Video
|
|---|
| Sony Ericsson : Ulf Lilja, CFO |
Business Analytics-Keeping Your Company Well Informed
yes
| Business intelligence and analytics
| Video
|
|---|
| Sony Ericsson : Ulf Lilja, CFO |
Finance's Role In Managing Risk
yes
| Risk management and compliance
| Video
|
|---|
| Smarter Leaders on Twitter |
Visit smarterleaders on Twitter
| Leadership and innovation
Effectiveness and efficiency
Business insight and analytics
Organization and people
Customer relationships and experience
Finance transformation
Business intelligence and analytics
Risk management and compliance
Infrastructure optimization
Secure and resilient enterprise
Information strategy and analytics
Sustainability
People and process transformation
| Tweet
|
|---|
| IBM releases Global CFO Study and key findings |
IBM releases Global CFO Study and key findings
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Other internal link
|
|---|
| Seizing the Advantage |
Find out how 28 successful business model innovators innovate their business models.
| Leadership and innovation
| White paper
|
|---|
| Future Enterprise Assessment Tool |
Benchmark your organization against your industry, geography, and full sample from the 2008 CEO Study.
| Leadership and innovation
| Assessment tools
|
|---|
| CIO series: Working smarter |
Find out how to take the busyness out of business, and get instant access to people and information, through collaboration solutions.
| Leadership and innovation
Secure and resilient enterprise
People and process transformation
| Video
|
|---|
| CIO series: Thriving in a changing world |
Learn how to use technology to create a smarter, more agile business, survive the financial crisis and help your business thrive.
| Leadership and innovation
Secure and resilient enterprise
People and process transformation
| Video
|
|---|
| The 2009 Global Locations Report |
IBM's Global Investment Locations Database (GILD) continuously records investment project announcements
around the world. Read about them. And find out how to tap foreign talent in emerging countries.
| Organization and people
| White paper
|
|---|
| IBM Cognos Virtual Finance Forum 2009: Practical advice and proven practices |
IBM Cognos Virtual Finance Forum 2009 offers CFOs practical advice and proven practices designed to help
drive financial performance. From your desk, get access to compelling conference sessions and speakers.
| Finance transformation
| Thought leadership
|
|---|
| Sony Ericsson : Ulf Lilja, CFO |
Reducing Costs In Difficult Times
yes
| Finance transformation
Risk management and compliance
| Video
|
|---|
| The 2010 IBM Global CFO Study, Executive Summary |
The New Value Integrator - Insights from the Global Chief Financial Officer Study is now available
yes
| Leadership and innovation
Finance transformation
Business intelligence and analytics
| Thought leadership
|
|---|
| Toward transparency and sustainability: Building a new financial order |
To comply with the requirement for greater transparency in the financial markets industry, most institutions
will need to adopt a different business model — one that delivers sustainable returns.
| Risk management and compliance
| Thought leadership
|
|---|
| IBM Cognos Virtual Finance Forum 2009: Practical advice and proven practices |
IBM Cognos Virtual Finance Forum 2009 offers CFOs practical advice and proven practices designed to help
drive financial performance. From your desk, get access to compelling conference sessions and speakers.
| Finance transformation
| Thought leadership
|
|---|
| Succeeding in a volatile world |
Technologies now allow managers to monitor the real-time flow of business activity using a series of
sophisticated alerts, tolerances, and exceptions. Finance will have more time to complete rich analyses, and managers will have more time to evaluate alternatives and make better, more confident decisions.
| Finance transformation
| Brochure
|
|---|
| 2009 IBM Global CIO Study: Implications for the C-suite |
Through interviews with more than 2,500 business and public-sector CIOs worldwide, this study provides
insight into how those CIOs make innovation real, raise the ROI of IT and expand business impact.
| Leadership and innovation
| Thought leadership
|
|---|
| Journey along an information-led transformation |
New intelligence addresses the question: How can we take advantage of the wealth of information, available
in real-time and from a multitude of sources, to make more intelligent decisions?
| Finance transformation
| Thought leadership
|
|---|
| Strategic profit improvement |
Strategic profit improvement analyzes key functional and financial areas of your company and benchmarks
against key industry performance indicators to identify potential and sustainable improvement areas.
| Finance transformation
| Brochure
|
|---|
| Mastering carbon management |
Balancing trade-offs to optimize supply chain efficiencies
| Infrastructure optimization
Sustainability
| White paper
|
|---|