Insights from the 2010 IBM Global CHRO Study

Insights from the 2010 IBM Global CHRO Study: Working beyond Borders

The insights provided by more than 700 Chief Human Resource Officers around the world show how workforce investment is shifting. Companies are beginning to focus more on growth, expanding into new markets and offering new products and services. But to make the most of potential growth opportunities in today’s dynamic global marketplace, organizations need to find ways to address the “borders” that are currently impeding their workforces.

Based on the key capability gaps revealed in this study, we believe organizations should focus on three critical workforce imperatives: cultivating creative leaders, mobilizing for speed and flexibility and capitalizing on collective intelligence.

 

The Challenges Of Managing A Global Workforce, Peter Goerke, Group Head Human Resources, Zurich Insurance Company Ltd

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  • "We are not as good at innovation as efficiency. The HR function should help to build an innovative culture, create forums, develop leaders and find ways to measure and reward innovation."

    -- Veronica Rörsgård, Senior Vice President, Human Resources, Skanska