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Cultivating organizational creativity in an age of complexity Discover key insights in the IBM Creative Leadership Study

Managing the increasing complexity inherent in today's environment requires leaders who will more work to unlock, uncover and unleash the collective creative capabilities of their organizations. Learn more in the IBM Creative Leadership study. less

Developing Global Leadership - How IBM engages the workforce of a globally integrated enterprise Transform your organizational culture in ways that let you tackle the challenges and grasp the opportunities of globalization. (1.41MB, 16 pages)

Competing on a global stage requires more than integrating global teams and accommodating local more differences. The key is a transformation of organizational culture in ways that tackle the challenges and grasp the opportunities of globalization. less

Podcast: Great Talent Management for a Lousy Economy Eric Lesser, Associate Partner, IBM Global Business Services shares results from a recent study examining how organizations can effectively manage talent in a poor economy

Eric Lesser, Associate Partner, IBM Global Business Services shares results from a recent study examining how organizations can effectively manage talent in a poor economy

Research and Insights

Capitalizing on the crowd Learn the value of collective intelligence in this study from IBM's Institute for Business Value

Learn the value of collective intelligence in this study from IBM's Institute for Business Value

Capitalizing on the crowd

Learn the value of collective intelligence in this study from IBM's Institute for Business Value

Focal Jobs: Viewing talent through a different lens Learn more

As organizations strive to improve workforce productivity while limiting discretionary spending, greater more attention is being paid to the jobs that make the greatest difference. This report from IBM’s Institute for Business Value highlights the very real challenges and considerations associated with bringing focal positions to the forefront of corporate attention and managing them on an ongoing basis. less

The personal side of business continuity - Addressing human capital management issues during crises Learn more (247KB, 16 pages)

While most businesses have continuity plans in place, many organizations are not prepared to handle the more impact business disruptions can have on their most precious assets: employees. This report identifies key areas for organizations to consider as they prepare themselves to handle the human side of business disruptions. less

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Case studies

American Airlines: A fresh take on human resources services The objective was to achieve high standards of service delivery excellence, (185KB, 4 pages)

Discover how American Airlines worked to enhance service delivery in areas such as compensation, learning more and employee benefits in order to meet its strategic human resources objectives. less

Co-operative Financial Services: HR Operations improve value, quality and flexibility Transforming its HR operating model and reducing costs by 20% (488KB, 4 pages)

Co-operative Financial Services (CFS) turned to IBM for help in improving talent acquisition, development, more and management. As a result, CFS transformed its operating model, offering self-service access to core HR processes and information and providing a flexible platform for future service improvements. less

Rising to meet the human resources transformational challenge at IBM Learn how IBM transformed its HR processes with IBM's Managed Business Process Services for HR (269KB, 4 pages)

Learn how IBM transformed its HR processes with IBM's Managed Business Process Services for HR

Solutions

Workforce and Talent Solutions Read the paper (786KB, 2 pages)

The Workforce and Talent Healthcheck from IBM examines eleven workforce components and more assesses your organization's performance against industry best practices. This assessment seeks to identify potential improvement areas and helps define an effective, optimal, workforce strategy. less

Innovative learning strategies for the smarter enterprise Read the paper (489KB, 12 pages)

As globalization and cost pressures strain the ability to train an increasingly diverse and dispersed more workforce, smart organizations are turning to innovative technologies for answers. This report examines how learning organizations are working to achieve business impact and reviews ways the latest technologies are being harnessed to build a smarter workforce. less

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