Are you looking for comprehensive support services for your IT solution so you can diagnose and fix problems more quickly? Would you like to simplify your support services so you only need to call one vendor to help you resolve issues? Would you also like to reduce support costs and free up funding for other IT investments? IBM Solution Support Services can help you establish a single point of contact and accountability for virtually all of your support needs, since it integrates support for all of the individual products within a solution. It supports infrastructure solutions purchased through IBM, which can comprise IBM and non-IBM hardware and software components.
IBM Solution Support Services can also help:
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- Hardware Maintenance for non-IBM Products (Multi-Vendor Services)
- Microcode Support
- Hard Drive Retention
- Microcode flyer
- Enhanced Technical Support
- ETS flyer
- Release Management Services
- RMS flyer
- Post-sales technical support services
- Post-sales TSS flyer
Account Advocate - IBM Technical Support Services
Learn about how this enhanced remote technical support offering helps you reduce the cost and impact of business outages.