Prepare for crises
By nature, crises are neither expected nor pleasant. As organisations continue to face a growing number of crises, they are realizing the costly, far-reaching impacts of either not being prepared or not having the requisite capabilities readily deployed when emergency situations occur - impacts that affect their employees, their customers, their operations and their day-to-day lives. Coupled with heightened exposure to disruptive and catastrophic events in recent years and increasing federal, state and local government and commercial interdependencies, crisis management is now a critical business imperative - during times of emergency and throughout daily operations.
IBM crisis management services can ease the negative effects by helping you prepare for, respond to and recover from unforeseen events, from the minor to the catastrophic. Working with IBM, you can better prepare for events that could otherwise greatly damage your organization's workforce, operations and brand image.
Whether your crisis is a fire, a tsunami or a flu pandemic, IBM has likely either dealt directly or assisted customers with a similar event in our past experience - and chances are we've already worked through a plan of action. We've provided our clients with emergency management services in more than 70 catastrophic events worldwide - so if you're looking for a resource with broad experience in this area, look to IBM.
What we offer
Highlights
IBM crisis management services can help you protect your business and your employees in the event of a disaster. Specifically, IBM offers the following service products:
- Crisis management assessment
- Helps you assess a contingency plan for potential crises
- Assesses the need for demolition, repair or replacement after a crisis, with a focus on salvaging valuable documents and assets
- Crisis management planning design
- Helps you design a contingency plan for potential crises
- Helps you find an alternative location if your primary location is inoperable or inaccessible
- Helps you create crisis communications
- Crisis management validation and testing
- Provides a workshop designed to help you test contingency plans for various crisis scenarios
- Crisis response
- Provides you with a mobile, interoperable communications and information-sharing network when your infrastructure is inoperable or incapable of handling your needs
- Helps ensure rapid, onsite response from the IBM Crisis Response Team with a retainer-based service
Service detail
IBM crisis management services leverages the vast knowledge of the IBM Crisis Response Team, as well as IBM's broad resources and expertise in this area, to address your specific challenges. Services also include:
- Development of internal and external communications and collaboration plans and test scenarios
- Coordination guidance around tools and enablers for more effective incident management and emergency response during disruptive times
- Coaching and counseling support for your employees in the event of a disaster
- Support for logistical details, including access to emergency equipment and satellite communications links
The power is in the planning
Do you know what actions to take in the event of a disaster or how your organisation would deal with such a situation? Do you have the proper resources to do so? Wouldn't you rather dedicate those resources to managing normal business operations than preparing for contingencies?
IBM can work with you to prioritise goals, make a plan and help you better prepare for the unexpected.
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