Overview
What do you say to services that can add up to savings of 20 to 40 percent?
Say yes to IBM Output Management Services (OMS), managed services and supplies for fax machines, copiers, scanners and multi-function devices that print, fax, copy and scan all in one machine.
OMS begins with a review of your output environment. Comparing your current state to the desired future state, we offer a customised plan, including number and location of devices. Our team will then consolidate and optimise output devices, implement new technology and improve support processes such as help desk and training.
Once in "steady state", we provide remote monitoring and management to detect and quickly respond to problems before they affect your business. Proactive support services for end users, specifically help desk and supplies management capabilities, mean you receive new printer cartridges only when needed and are billed based on usage. Last, and most important, we can help cut output costs 20 to 40 percent by reducing print volume and automating business process.