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Solution support services

Simplify support with a single point of entry for IBM and third-party hardware and software solutions

With support solutions customized to the specific components of your integrated business solution, you can ensure your business runs smoothly
Overview

Solution support services

Simplify support with a single point of entry for IBM and third-party hardware and software solutions

With support solutions customized to the specific components of your integrated business solution, you can ensure your business runs smoothly

Are you looking for comprehensive support services to help minimize your problem determination and resolution efforts? Would you like to reduce the number of different people you have to call and only call one vendor to help you identify and resolve issues? Would you like to have one vendor take ownership of your issue from initial report through to resolution?

IBM Solution Support Services can help you establish a single point of entry and accountability for virtually all of your support needs. It integrates support for all of the individual products within an infrastructure solution purchased through IBM, which can comprise IBM and non-IBM hardware and software components.

IBM Solution Support Services can also help:

  • Optimize the use of IT products and services
  • Simplify support to help resolve problems faster
  • Provide increased IT environment availability

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Maintenance and Technical Support
Maintenance and Technical Support

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